• Can you help shape a better higher education sector?

    We’re expanding the student voices we engage, beyond elected student representatives. Students currently enrolled with an Australian higher education provider are encouraged to express their interest in joining TEQSA’s first Student Advisory Panel.

    More information about the panel’s purpose and mission, including the terms of reference, are available at teqsa.gov.au/studentpanel.

    Student Advisory Panel members will be appointed for a one-year term and invited to express interest in extending their term for a second year at the conclusion of the first year. Panel members will meet 4 times a year (both online and in person) and will be paid an honorarium for their time.

    The Expression of Interest (EOI) is open until Thursday 30 April 2026. Submitting an EOI is free and can be done online.

    TEQSA strongly encourages students with diverse backgrounds, diverse experiences and from a range of higher education institutions to express interest in becoming panel members, including those who identify with one or more of these perspectives:

    • students from regional and remote areas, or who are using a University Study Hub to undertake their studies
    • Aboriginal and Torres Strait Islander students
    • international students
    • first in family students
    • students with lived experience of disability, mental health and/or neurodivergence
    • LGBTQI+ students
    • students over the age of 21 or students who have returned to study after a break of 7 years or more
    • part-time students
    • students undertaking coursework or research.

    For all other information about the EOI process, including descriptions of the panel roles and how to express interest in becoming a member, visit elliottgray.com.au/TEQSA.

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  • Contact us

    Key contacts at TEQSA (for providers)

    TEQSA has specialist contact teams across the agency that are best placed to assist you in a timely and efficient manner when you have a specific enquiry. 

    Provider enquiries

    Provider enquiries can be directed to:

    General enquiries

    General enquiries can be directed to:

    Reporting academic cheating services

    Use this form to report a suspected illegal academic cheating service or website

    Complaints or concerns

    To raise a complaint or concern about a provider, visit our Raising a complaint or concern page.

    National Relay Service

    If you are deaf, or have a hearing or speech impairment, contact us through the National Relay Service.

    Postal address

    TEQSA
    GPO Box 1672
    MELBOURNE VIC 3001

    Media enquiries

    Visit our Media Centre.

    Request a TEQSA speaker

    TEQSA welcomes the opportunity to speak at higher education, government and regulatory or quality assurance events.

    To request a TEQSA speaker, please complete our online form for a response within 5 working days.

    TEQSA social media

    Twitter/X logo @TEQSAGov
    Linkedin icon Tertiary Education Quality and Standards Agency
    YouTube icon TEQSAGov
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  • A year of centralised Enquiries Management

    TEQSA’s centralised Enquiries Management team have marked a year of delivering accessible, responsive and high-quality provider support. On 1 April 2025, the team commenced as the first point of contact for all provider enquiries. TEQSA implemented this approach based on sector feedback to enhance business continuity and give greater consistency and support for providers.

    Since commencing, the Enquiries Management team has seen increases in stakeholder enquiries and engagement, and responded to more than 1,300 enquiries from providers in all categories.  

    Enquiries have included updating contact details, questions about CRICOS applications, seeking guidance on notifying changes (for example, to governance structures or courses), and data and risk reporting, to name just a few.

    The centralised approach has delivered expected efficiencies in its first 12 months, allowing TEQSA to identify trends and themes in common enquiries. This has helped the agency to build a streamlined knowledge of what regulatory issues are impacting providers and the broader sector, and allows us to better respond with communications and other supporting documents, where needed.

    The Enquiries Management team is available to help, so if you have an enquiry please reach out:

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  • TEQSA accepts voluntary undertaking from the ANU for Chancellor selection process

    On 27 April 2026, TEQSA accepted a voluntary undertaking from the Australian National University (ANU) regarding a process for recruiting the next Chancellor.

    The next Chancellor will have a key role in setting strategic direction and culture for the ANU for the coming years. It is important that selection for this pivotal leadership role is progressed in a timely way, given the term of the current Chancellor ends in December 2026.

    In accordance with the requirements of the Australian National University Act 1991, the decision to appoint the new Chancellor will be made by the Council. A majority independent selection panel will manage the recruitment and selection process and recommend the strongest candidate to Council. The voluntary undertaking sets out ways the ANU community will help to inform the selection panel’s understanding about the experience and attributes needed in the next Chancellor.

    While TEQSA’s compliance assessment of ANU is ongoing, we are satisfied that the terms of the undertaking will ensure the selection process has the integrity and independence required to have the trust and confidence of the ANU community and other stakeholders.

    Details of the voluntary undertaking can be found here: TEQSA National Register ANU Regulatory Decisions

    Media enquiries

    comms@teqsa.gov.au

     

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  • Appointment of ANU Chancellor selection panel Chair Emeritus Professor Peter Coaldrake

    On 27 April 2026, TEQSA accepted a voluntary undertaking from the Australian National University (ANU) for a process to recruit the next Chancellor.

    The selection panel will be chaired by Emeritus Professor Peter Coaldrake, a former Chief Commissioner of TEQSA and Vice Chancellor of the Queensland University of Technology for 14 years. Professor Coaldrake has extensive governance, strategic and operational knowledge of the university sector. In 2022 Professor Coaldrake completed a major review of culture and accountability of the Queensland public sector.

    Professor Coaldrake will not be making public or media statements in relation to the selection panel at this time.

    Details of the selection process will be published in coming weeks, on a dedicated ANU webpage.
     

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    Professor Peter Coaldrake
  • TEQSA e-News

    Our email newsletter is published 11 times per year via email and LinkedIn.

    Subscribe to our e-News mailing list

    View previous editions

    Date Edition
    30 April 2026 View TEQSA e-News – April
    31 March 2026 View TEQSA e-News – March
    27 February 2026 View TEQSA e-News – February
    23 December 2025 View TEQSA e-News – December
    1 December 2025 View TEQSA e-News – Special edition
    31 October 2025 View TEQSA e-News – October
    17 September 2025 View TEQSA e-News – September
    31 July 2025 View TEQSA e-News – July
    19 June 2025 View TEQSA e-News – June
    28 May 2025 View TEQSA e-News – May
    17 March 2025 View TEQSA e-News – February/March
    17 December 2024 View TEQSA e-News – December
    29 November 2024 View TEQSA e-News – November
    14 October 2024 View TEQSA e-News – October
    26 September 2024 View TEQSA e-News – September
    16 August 2024 View TEQSA e-News – July/August
    25 June 2024 View TEQSA e-News – June
    28 May 2024 View TEQSA e-News – May
    22 April 2024 View TEQSA e-News – April
    22 March 2024 View TEQSA e-News – March
    6 February 2024 View TEQSA e-News – February
    13 December 2023 View TEQSA e-News – December
    16 November 2023 View TEQSA e-News – November
    6 October 2023 View TEQSA e-News – October
    8 September 2023 View TEQSA e-News – September
    9 August 2023 View TEQSA e-News – August
    14 July 2023 View TEQSA e-News – July
    16 June 2023 View TEQSA e-News – June
    11 May 2023 View TEQSA e-News – May
    5 April 2023 View TEQSA e-News – April
    7 March 2023 View TEQSA e-News – March
    7 February 2023 View TEQSA e-News – February
    14 December 2022 View TEQSA e-News – December
    18 November 2022 View TEQSA e-News – November
    21 October 2022 View TEQSA e-News – October
    19 September 2022 View TEQSA e-News – September
    10 August 2022 View TEQSA e-News – August
    6 July 2022 View TEQSA e-News – July
    8 June 2022 View TEQSA e-News – June
    11 May 2022 View TEQSA e-News – May
    6 April 2022 View TEQSA e-News – April
    15 March 2022 View TEQSA e-News – March
    10 February 2022 View TEQSA e-News – February
    17 December 2021 View TEQSA e-News - December 
    22 November 2021 View TEQSA e-News - November
    20 October 2021 View TEQSA e-News - October
    27 August 2021 View TEQSA e-News - August
    27 July 2021 View TEQSA e-News - July
    28 May 2021 View TEQSA e-News - May
    30 April 2021 View TEQSA e-News - April
    26 March 2021 View TEQSA e-News - March
    25 February 2021 View TEQSA e-News - February
    22 December 2020 View TEQSA e-News - December
    26 November 2020 View TEQSA e-News - November
    29 October 2020 View TEQSA e-News - October
    30 September 2020 View TEQSA e-News - September
    25 August 2020 View TEQSA e-News - August
    3 July 2020 View TEQSA e-News - July
    11 May 2020 View TEQSA e-News - May
    13 March 2020 View TEQSA e-News - March
    31 January 2020 View TEQSA e-News - January
    20 December 2019 View TEQSA e-News - December
    19 November 2019 View TEQSA e-News - November
    19 September 2019 View TEQSA e-News - September
    20 August 2019 View TEQSA e-News - August
    15 July 2019 View TEQSA e-News - July
    04 June 2019 View TEQSA e-News - June
    29 April 2019 View TEQSA e-News - April
    27 March 2019 View TEQSA e-News - March
    14 February 2019 View TEQSA e-News - February
    18 December 2018 View TEQSA e-News - December
    23 November 2018 View TEQSA e-News - November
    31 October 2018 View TEQSA e-News - October
    28 September 2018 View TEQSA e-News - September
    23 August 2018 View TEQSA e-News - August
    10 July 2018 View TEQSA e-News - July
    30 May 2018 View TEQSA e-News - May
    2 April 2018 View TEQSA e-News - April
    8 March 2018 View TEQSA e-News - March
    8 February 2018 View TEQSA e-News - February

     

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  • Student Advisory Panel

    Students are central to TEQSA’s work to assure the quality of Australian higher education. When the quality of higher education is strong, students benefit. When quality falters, students are the first to feel the impact.

    As such, students have a pivotal role in helping to identify emerging and enduring sector risks. Their lived experiences provide valuable and diverse insight that continues to inform TEQSA’s work.

    Background

    In recent years, the higher education sector has faced complex challenges and opportunities. TEQSA recognises our role has evolved and we are therefore rebalancing our regulatory approach. As part of this, TEQSA’s Student Advisory Panel seeks to support us in identifying and managing risks to assure quality across the sector.

    TEQSA is expanding the student voices we engage, beyond elected student representatives. TEQSA will establish a Student Advisory Panel. Australia’s higher education sector is diverse and complex, and the Student Advisory Panel seeks to reflect this.

    Selection process

    The expression of interest (EOI) process closed on 30 April 2026.

    The next steps, to review applications and conduct interviews, are now progressing. This process is being facilitated by an external agency, Elliott Gray.

    Panel members will be appointed for a one-year term and invited to express interest in extending their term for a second year at the conclusion of the first year. They will be asked to commit to meeting 4 times a year (both online and in person) and will be paid an honorarium for their time.

    More updates on the selection outcomes will be released in due course.

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  • Next steps in selection process

    The process to find members for TEQSA’s first Student Advisory Panel attracted applications from across Australia.

    The selection process is now underway.

    The formation of the Student Advisory Panel is an important step in ensuring that the lived experiences of students and their perspectives continue to inform TEQSA’s focus on systemic and emerging risks in higher education.

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  • Consultation

    We have developed key aspects of our regulatory approach in consultation with higher education stakeholders. We recognise that consultation influences the quality of our relations with the higher education sector and can be an important way of collecting evidence which allows us to meet the objects of the Tertiary Education Quality and Standards Agency Act 2011 (TEQSA Act).

    Current consultations

    There are no current consultations at TEQSA.

    Previous consultations

    Regulatory Risk Framework consultation

    (Closed 30 April 2026)

    TEQSA is seeking feedback on updates to the Regulatory Risk Framework (RRF) to test sector understanding of the RRF as one of the key inputs informing our regulatory responses and decision making in relation to matters of higher education quality and provider-level risk.

    TEQSA has developed a set of consultation questions to support focused feedback on the draft RRF. Respondents may choose to comment on any of the questions that are relevant to them and are also welcome to provide additional feedback.

    Fees and charges consultation

    (Closed 26 September 2025)

    TEQSA is proposing an updated version of the Cost Recovery Implementation Statement (CRIS) with adjustments to our fees and charges to take effect on 1 January 2026.

    Guidance notes consultation

    (Closed 22 August 2025)

    TEQSA is working to improve the efficiency of our regulatory operations and support greater self-assurance within the higher education sector by continuing to enhance our suite of guidance notes.

    To support this project, TEQSA opened consultation on the following 3 draft documents:

    • Course approval and accreditation
    • Orientation and progression
    • Qualifications and certification.

    Guidance notes consultation

    (Closed 18 July 2025)

    TEQSA is working to improve the efficiency of our regulatory operations and support greater self-assurance within the higher education sector by continuing to enhance our suite of guidance notes.

    To support this project, TEQSA opened consultation on the following 3 draft documents:

    • Information for prospective and current students
    • Information management
    • Representation.

    Interim regulatory guidance

    (Closed 27 March 2025)

    TEQSA is seeking feedback on new regulatory guidance that has been developed to support safety and wellbeing in higher education.

    TEQSA is consulting on 2 documents:

    Fees and charges consultation

    (Closed 28 October 2024)

    In accordance with the Australian Government Charging Policy, TEQSA annually reviews the operation of our Cost Recovery Implementation Statement (CRIS).

    Following an internal review of the 2023 version of the CRIS, TEQSA has developed a consultation paper for the sector.

    This paper outlines several proposed adjustments to ensure our fees and charges (to take effect from 1 January 2025) accurately reflect the cost of our regulatory activities.

    Revised service charter

    (Closed 20 May 2024)

    TEQSA commenced a service charter review in early 2023. The first phase of consultation was a stakeholder survey about our service charter in August 2023.

    We’ve now developed a revised service charter informed by the survey results.

    This was the second phase of consultation and sought further feedback from stakeholders.

    Draft stakeholder engagement strategy

    (Closed 20 May 2024)

    To support the development of a draft stakeholder engagement strategy.

    Fit and proper person requirements

    (Closed 20 May 2024)

    Consultation for a proposal to amend the Tertiary Education Quality and Standards Agency Fit and Proper Person Determination 2018 (Determination).

    Guidance notes on diversity and equity, student grievances and complaints, and wellbeing and safety

    (Closed 15 March 2024)

    In 2023, TEQSA consulted stakeholders on the following guidance notes:

    • Diversity and equity
    • Student grievances and complaints
    • Wellbeing and safety.

    These notes focus on 3 sections of the Threshold Standards that are unified in their intent to protect and provide support to students. TEQSA sought further stakeholder feedback that identified:

    • what additional information can be included in the guidance note to make it useful and up to date
    • any points or areas that require clarity
    • suggestions to assist providers in delivering effective self-assurance.

    Guidance notes on Staffing, Corporate Governance, and Corporate Monitoring and Accountability

    (Closed 9 February 2024)

    To support TEQSA’s ongoing work to improve the efficiency of our regulatory operations and support greater self-assurance within the higher education sector, we are continuing to enhance TEQSA’s suite of guidance notes for higher education providers.

    • Corporate governance
    • Corporate monitoring and accountability
    • Staffing

    Guidance notes on course design, learning outcomes and assessment and learning resources and educational support

    (Closed 20 November 2023)

    To support TEQSA’s ongoing work to improve the efficiency of our regulatory operations and support greater self-assurance within the higher education sector, we are continuing to enhance TEQSA’s suite of guidance notes for registered higher education providers.

    • Course design
    • Learning outcomes and assessment
    • Learning resources and educational support

    Assessment reform for the age of artificial intelligence

    (Closed 20 October 2023)

    TEQSA invited feedback on the proposals outlined in the Assessment reform for the age of artificial intelligence discussion paper, including the principles and propositions.

    At the end of the consultation period, TEQSA and the lead authors of this document will consider all feedback received before publishing the final guidelines in late November 2023.

    If you have any questions about this consultation, or the guiding principles, please email us at integrityunit@teqsa.gov.au.

    Fees and charges consultation

    (Closed 25 September 2023)

    In accordance with the Australian Government Charging Policy, TEQSA annually reviews the operation of our Cost Recovery Implementation Statement (CRIS).

    Following an internal review of the 2022 version of the CRIS, TEQSA developed a consultation paper for the sector. This paper outlined several proposed adjustments to ensure our fees and charges for 2024 accurately reflect the cost of our regulatory activities and the changes we’ve made to streamline processes since the 2022 version of the CRIS was developed.

    See: How we consult on fees and charges for more information

    Service charter review survey

    (Survey closed 25 September 2023)

    Insights from the survey will help us to develop a draft service charter, which we will release for further comment at a later date. Following this consultation, TEQSA will consider stakeholder feedback before adopting our revised service charter.

    See: Service charter review for more information.

    Guidance notes on facilities and infrastructure, academic monitoring and academic and research integrity

    (Closed 10 August 2023)

    To support TEQSA’s ongoing work to improve the efficiency of our regulatory operations and support greater self-assurance within the higher education sector, we are continuing to enhance TEQSA’s suite of guidance notes for registered higher education providers.

    Consultation for sexual harm good practice note

    (Closed 13 July 2023)

    Since the release of the Good Practice Note: Preventing and responding to sexual assault and sexual harassment in the Australian higher education sector (the 2020 good practice note), TEQSA acknowledges there has been significant work across the sector to embed strategies to prevent and respond to sexual assault and sexual harassment, however, the issue remains a key risk.

    Guidance notes on diversity and equity, student grievances and complaints, and wellbeing and safety

    (Closed 13 July 2023)

    To support TEQSA’s ongoing work to improve the efficiency of our regulatory operations and support greater self-assurance within the higher education sector, we are continuing to enhance TEQSA’s suite of guidance notes for registered higher education providers.

    • Diversity and Equity
    • Student Grievances and Complaints
    • Wellbeing and Safety

    Guidance notes on academic governance, recognition of prior learning, and delivery with other parties

    (Closed 7 March 2023)

    To support TEQSA’s ongoing work to improve the efficiency of our regulatory operations and support greater self-assurance within the higher education sector, we are continuing to enhance TEQSA’s suite of guidance notes for registered higher education providers.

    Consultation for proposed amendments to Register Guidelines 

    (Closed 16 December 2022)

    TEQSA has commenced a consultation process for proposed amendments to the Tertiary Education Quality and Standards Agency (Register) Guidelines 2017 (Register Guidelines).

    The reason for the proposed amendments is to promote transparency regarding TEQSA's regulatory decisions and actions and remove any doubt about which trading names the Register must include in respect of registered providers' higher education operations.

    Summary of feedback

    TEQSA received two submissions during the consultation period. 

    Both submissions supported the inclusion of the additional information proposed in the consultation paper. One submission opposed the removal of previous trading names and the other supported it (while noting that this information may be useful to future students).

    Guidance Note: Research requirements for Australian universities

    (Closed 7 September 2022)

    To support TEQSA’s ongoing work to improve the efficiency of our regulatory operations and support greater self-assurance within the higher education sector, we are enhancing TEQSA’s suite of guidance notes for registered higher education providers.

    This work will reinforce the role of guidance notes to provide guidance that focuses on a specific section of the Higher Education Standards Framework (2021) while drawing attention to connections with other sections and highlighting potential compliance issues.

    Following sector feedback during consultation last year, this project will ultimately reduce the number of guidance notes from 32 to 28 to ensure each guidance note aligns with a section of the Standards framework. Sector feedback has also informed the development of a new, simpler template for guidance notes.

    The draft guidance note outlines what TEQSA will look for when considering university research in relation to requirements outlined in the TEQSA Act and Higher Education Standards Framework (2021).

    Summary of external consultation

    Revised Guidance Note: Research and Research Training

    (Closed 6 July 2022)

    To support TEQSA’s ongoing work to improve the efficiency of our regulatory operations and support greater self-assurance within the higher education sector, we are enhancing TEQSA’s suite of guidance notes for registered higher education providers.

    This work will reinforce the role of guidance notes to provide guidance that focuses on a specific section of the Higher Education Standards Framework (2021) while drawing attention to connections with other sections and highlighting potential compliance issues.

    Following sector feedback during consultation last year, this project will ultimately reduce the number of guidance notes from 32 to 28 to ensure each guidance note aligns with a section of the Standards framework. Sector feedback has also informed the development of a new, simpler template for guidance notes.

    The Guidance Note outlines, with regard to the Higher Education Standards Framework, what TEQSA will look for and common issues associated with Research and Research Training.

    Register and information guidelines

    (Closed 26 November 2021)

    The Register Guidelines is a legislative instrument that sets out the information that TEQSA must enter on the National Register in respect of each registered higher education provider.

    The Information Guidelines is a legislative instrument that sets out the Commonwealth authorities and the State or Territory authorities to which TEQSA may disclose higher education information under sections 189 and 194 of the TEQSA Act.

    Revised compliance guides

    (Closed 10 November 2021)

    On 1 July 2021 the new Higher Education Standards Framework (Threshold Standards) 2021 (HESF) came into effect. 

    TEQSA is reviewing the current suite of guidance notes to ensure they reflect the requirements of the new HESF. 

    As part of this review, TEQSA developed a new template to streamline our guidance materials.

    TEQSA fees and charges consultation

    (Closed 3 June 2021)

    On 30 April 2021, TEQSA released the TEQSA Fees and Charges Consultation Paper for feedback from the sector. The consultation paper outlined the details of TEQSA’s proposed approach for transitioning to the new cost recovery arrangements.

    Draft legislative instrument

    (Closed 28 April 2021)

    In February 2021, the Australian Parliament passed the Higher Education Legislation Amendment (Provider Category Standards and Other Measures) Bill 2020. The Bill gives effect to the Australian Government’s decision to implement all 10 recommendations arising from the Provider Category Standards review conducted in 2019. 

    Among other things, the Bill amends the Tertiary Education Quality and Standards Agency Act 2011 (TEQSA Act) to allow TEQSA to make a determination of the matters which it must have regard to when assessing the quality of the research undertaken by a provider which is registered, or applies to be registered, in the Australian University category. By approval from the Minister, this determination becomes a legislative instrument.

    TEQSA proposes to make a determination which sets out a number of matters which are relevant to an assessment of research quality. The list is non-exhaustive and does not specify benchmarks or thresholds for quality; it is a determination of considerations in an assessment of research quality.

    Discussion paper: Making and assessing claims of scholarship and scholarly activity 

    (Closed 14 December 2020)

    TEQSA sought to review whether its current approach to assessing claims of scholarship and scholarly activity (as described in the Guidance Note on Scholarship) is adequate, or if the approach needs to be reconceptualised. The purpose of this discussion paper was to set out, for consideration by the sector and other stakeholders, draft principles that were proposed to guide providers in making claims related to scholarship, and to inform TEQSA’s assessments of such claims.

    Information Guidelines

    (Closed 27 March 2020)

    TEQSA sought feedback on the Commonwealth, State and Territory bodies that we proposed to include in an update to our Information Guidelines. 

    The Information Guidelines is a legislative instrument that sets out the Commonwealth authorities and the State or Territory authorities to which TEQSA may disclose higher education information under sections 189 and 194 of the Tertiary Education Quality and Standards Agency Act 2011.

    Fit and proper person considerations

    (Closed 1 December 2017)

    As a consequence of the passing of the Education Legislative Amendment (Provider Integrity and Other Measures) Act 2017, TEQSA is able to specify matters that the agency may have regard to in deciding whether a person is a fit and proper person for the purposes of the Tertiary Education Quality and Standards Agency Act 2011.

    Sector consultation on proposed changes to the publication of TEQSA’s decisions

    (Closed 14 March 2017)

    TEQSA sought feedback, via a consultation paper, on the proposed changes to the publication of regulatory decisions.

    The consultation focused on proposed changes to the frequency and way we published decisions.

    Questions about whether we should publish more information, including rejections, involve an important balance between the interests of higher education providers, students and other stakeholders.

    The developments in our practices and in the approaches of other agencies meant that it was timely to revisit these issues. 

    We proposed that a simplified set of principles be adopted, informed by approaches of other Australian Government agencies, to guide our future approach.

    As part of the consultation process, we will carefully consider all feedback before we make any changes to our approach. We are committed to ensuring that all stakeholders have an opportunity to provide us with their views.

    Summary of consultation

    Principles of consultation

    Our approach to consultation is guided by the regulatory principles of: reflecting risk, proportionality and necessity. Our consultations are also guided by the principles outlined in TEQSA’s approach to consultation.

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