TEQSA recognises that in the post-pandemic environment there are major changes to the student experience. That’s why we are reviewing our student engagement approach to ensure we are best able to gain a diversity of perspectives from all cohorts of higher education students. Information on this page reflects our current approach and structures. This may change in the future.
Students are central to TEQSA’s role as the national higher education regulator and the organisation’s purpose statement reflects this:
TEQSA’s purpose is to protect student interests and the reputation of Australia’s higher education sector through a proportionate, risk-reflective approach to quality assurance that supports diversity, innovation and excellence.
TEQSA engages with students by working to understand student experiences and by providing information to students.
TEQSA considers student engagement as part of both its initial registration and re-registration processes. TEQSA’s course re-accreditation process considers providers’ internal student feedback systems (including complaints) and also how providers act on that feedback. Additionally, as part of its overall provider risk assessment, TEQSA considers available student data including progression, attrition and completion rates, student employment outcomes and student satisfaction.
To check your provider’s current status in respect to areas of TEQSA activity such as registration, course accreditation, and overall compliance, view our National Register.
Student Expert Advisory Group
TEQSA's Student Expert Advisory Group was established to provide us with advice on approaches and strategies relating to regulation and quality assurance of higher education providers, with particular reference to the engagement of students.
The group, chaired by TEQSA's CEO, is made up of members from a selection of Australia’s major student representative bodies and representatives nominated by peak bodies, including the:
- Australian Queer Students’ Network (AQSN)
- Council of Australian Postgraduate Associations (CAPA)
- Council of International Students Australia (CISA)
- Independent Higher Education Australia (IHEA)
- Independent Tertiary Education Council Australia (ITECA)
- National Aboriginal and Torres Strait Islander Postgraduate Association (NATSIPA)
- National Union of Students (NUS)
- TAFE Directors Australia (TDA)
- Union of Aboriginal and Torres Strait Islander Students (UATSIS)