Freedom of information and disclosure log

The Freedom of Information Act 1982 (FOI Act) provides access to information held by the Australian Government by:

  • requiring that agencies publish certain information on their websites (in accordance with the Information Publication Scheme)
  • providing for a right of access to documents.

Right of access under the FOI Act

The FOI Act gives any person the right to:

  • access copies of documents (except exempt documents) that TEQSA holds
  • ask for information that TEQSA holds about them to be changed or annotated if it is incomplete, out of date, incorrect or misleading
  • seek a review of a decision not to allow access to a document or not to amend their personal record.

However, we can refuse access to some documents, or parts of documents, that are exempt from release under the FOI Act. Exempt documents may include:

  • documents containing material obtained in confidence
  • Cabinet documents
  • other matters set out in Division 2 of the FOI Act.

Public interest conditional exemptions may also apply to some documents in accordance with Division 3 of the FOI Act. 

Making an FOI application

Requests for access to documents must:

  • be in writing (including email)
  • state that the application is made under the FOI Act
  • provide enough information about the documents sought to enable an officer of TEQSA to identify the documents
  • give details of how notices may be sent to the applicant (for example, a postal or email address).

Requests that meet the preceding criteria can be sent to:

  • Post:
    FOI Coordinator
    Tertiary Education Quality and Standards Agency
    GPO Box 1672
    Melbourne VIC 3001


We do not charge application fees for FOI requests, or to process requests for access to documents containing only personal information about an applicant. However, processing charges may be applied to other requests in accordance with the Freedom of Information (Charges) Regulations 2019.

After an application is submitted

All applications are processed in accordance with the requirements of the FOI Act. Once a request has been received we will:

  • acknowledge receipt of the FOI request
  • inform the applicant if they are liable to pay a processing charge (an assessment of the charge will be provided to the applicant)
  • make a decision on access to the documents requested
  • send the applicant a letter explaining our decision and the applicant's review and appeal rights.

Review of decisions

An applicant can ask for the following decisions to be reviewed:

  • refusal to provide access, or deferring access, to all or part of a document
  • imposing a charge
  • refusal to change or annotate information about an applicant that the applicant claims is incomplete, incorrect, out of date or misleading.

A third party who disagrees with our decision to provide access to documents that contain information about them can also ask for the decision to be reviewed.

Internal review

Applicants can request (in writing) that TEQSA reconsider its decision through an internal review. An internal review will be conducted by another TEQSA officer and applicants are advised of a review decision within 30 days of receiving the request.

Information Commissioner review

Applicants can request the Australian Information Commissioner to review our original decision or decision on internal review within 60 days of the date of decision (or 30 days after an affected third party is notified).

The Australian Information Commissioner can affirm or vary the decision, or substitute a new decision. The Information Commissioner may also decide not to conduct a review in certain circumstances.

More information is available from the Office of the Australian Information Commissioner (OAIC).


If an applicant is unhappy with the way TEQSA has managed an FOI request, they can lodge a complaint with the Office of the Australian Information Commissioner.

FOI disclosure log

TEQSA is required by the Freedom of Information Act 1982 to publish a disclosure log. This log lists information released by TEQSA in response to FOI access requests.

The disclosure log requirement does not apply to:

  • personal information if publication of that information would be unreasonable
  • information about the business, commercial, financial or professional affairs of any person if publication of that information would be unreasonable
  • other information covered by a determination made by the Australian Information Commissioner if publication of that information would be unreasonable
  • any information if it is not reasonably practicable to publish because of the extent of modifications that would need to be made to delete the information listed in the above dot points.

The information described in this disclosure log is available on request. In some circumstances, we may charge for the cost of copying or reproducing information or sending it to you. You will be notified if a charge is payable and you are required to pay the charge before the information is provided.

Date of application Date of release Details of request Released
January 2024 February 2024 Documents relating to the Royal Commission on the Robo-debt Scheme and/or the government’s response to this Royal Commission 3 documents (2 documents granted access in full, 1 document granted access in part)
January 2024 February 2024 Final report of the Cost Recovery Implementation Statement Review (CRIS) undertaken in 2023 and a copy of all submissions and briefing notes in relation to the CRIS review 74 documents (44 documents granted access in full, 30 documents granted access in part)
October 2023

January 2024

February 2024

  1. Email correspondence between TEQSA and Polytechnic Institute Australia (PIA) in the period February 2019 to October 2023, that relates to PIA’s governance, operation, and personnel; excluding any correspondence between TEQSA and Alessia Calabrese.
  2. Documents relating to complaints or other external correspondence received by TEQSA in the period February 2019 to October 2023, that relates to PIA’s governance, operation, and personnel; excluding documents relating to correspondence received from PIA.

9 documents (7 full release, 2 partial release)

103 documents (97 full release, 6 partial release)

July 2023 November 2023 Documents relating to TEQSA’s 2021 and 2023 Sydney College of Divinity provider category change decision making 8 documents (5 documents granted access in full, 3 documents granted access in part)
August 2023 September 2023 All information provided to TEQSA by the Analytics Institute of Australia, or any of its directors, officers or employees, since 27 September 2022 which names or is about Stephen Parker 2 documents, full release
January 2023 April 2023
  1. Communication between TEQSA and UWA pertaining [to] “the request and justification for the 'Extension of Registration'”.
  2. Communication between TEQSA and UWA’s School of Design regarding registration, audit and raised concerns.
  3. TEQSA’s “current audit program”, including timeframes and scope, pertaining UWA’s School of Design programs
5 documents, full release
September 2022 November 2022 Documents received by TEQSA from the NSW Department of Education relating to JMC's registration as a higher education provider, howsoever described, between 1 July 2011 to 23 October 2015 1 document, full release
February 2022 July 2022
  1. Any document emanating from Mpika Holdings Pty Ltd (Mpika) that makes express reference to the address identified in the National Register of Higher Education Providers as Mpika’s head office address (the Premises), limited to any letter sent by Mpika to TEQSA, any application or form submitted by Mpika and any financial records where the Premises is listed as Mpika’s address.
  2. Any information provided to TEQSA by Mpika in support of its application relating to its claim that the Premises is Mpika’s ‘place of operation’ or ‘head office address’, including (but not limited) to any license or sublease documents relating to the Premises.
  3. Any documents or information held by TEQSA regarding Mpika’s occupation of the Premises and its operations at the Premises, including but not limited to any images or records that show any Mpika’s fixtures or chattels present at the Premises, notes taken from any in person or virtual inspections of the Premises, or records of conversations which refer to the Premises.
2 documents, full release
April 2022 June 2022

TEQSA’s policies, procedures, manuals and guidelines in effect between 3 February 2022 and 13 April 2022 regarding:

  1. the use of private telephones by employees or agents of TEQSA in the investigation of a notice, complaint, objection or report made by the public; and 
  2. the creation or maintenance of file notes and other records of telephone conversations on official TEQSA matters.
10 documents, full release
December 2021 January 2022 TEQSA’s complaints management procedure 1 document, full release
May 2018 December 2021 Engineers Australia report of accreditation visit 1 document, partial access granted
September 2021 October 2021 Wells Advisory analysis of the COVID-19 impact on the higher education sector, as listed on AusTender with CN3793014 2 documents, access granted in full
September 2020 December 2020 Charles Sturt University (CSU) report on the implementation of recommendations arising from a 2018 external review of academic governance, and correspondence between TEQSA and CSU relating to implementation since the report was submitted to TEQSA 2 documents, access granted in full
May 2020 July 2020 TEQSA Expert Register including names, position, professional memberships, professional accreditation and date added to the register 1 document, partially released
March 2020 July 2020 Documents relating to National Institute of Organisation Dynamics Australia Ltd’s application for course accreditation 209 documents (192 documents granted access in full, 5 documents granted access in part, 12 documents refused access)
September 2019 November 2019 Documents relevant to the enactment of admissions policies and procedures at The University of Melbourne’s Faculty of Fine Arts and Music 3 documents, full release
April 2019 August 2019 CDU CRICOS registration for the Bachelor of Business Course 5 documents, full release
May 2019  May 2019  Document relating to CSU Review of Academic Governance 1 document, full release
April 2019 June 2019 CDU CRICOS registration for the Bachelor of Business course 2 documents, full release
January 2019 April 2019
  1. Documents relating to University of South Australia third party delivery arrangements
  2. Australian University sexual harassment complaint statistics
8 documents, partially released
January 2019 March 2019 Documents relating to Confucius Institutes and potential Chinese Government influence on universities 3 documents, full release
January 2019 February 2019 Documents relating to University engagement with, and reliance on, China/Asia 2 documents, full release
August 2018 November 2018 TEQSA's International Activity Profiles for Australian universities 41 documents, partially released
June 2018 August 2018 Reports about how providers try to minimise student misconduct after the MyMaster case 23 documents, full release
5 documents, partially released
April 2018 May 2018 A document which lists the names of the currently registered experts referred to on the TEQSA website 1 document, full release
April 2018 May 2018 A document which lists the names of the currently registered experts referred to on the TEQSA website 1 document, full release
February 2017 November 2017 Swinburne University of Technology AUQA audits – documents relating to Industry Based Learning 25 documents, full release
January 2017 March 2017 Documents relating to RMIT Vietnam site visit in 2016 5 documents, partially released
January 2016 September 2016

The number of Higher Education Providers that have applied to TEQSA for registration and become active or deemed unsuccessful in the last 12 months (including the number of for-profit and not-for-profit status providers)

For each unnamed provider (identified as a for-profit or not-for-profit status provider), the number of courses initially applied for

1 document, full release
August 2015 August 2015

Any full reports TEQSA made in relation to the renewal of accreditation of the following six courses from MIT:

  • Diploma of Information Technology
  • Diploma of Business
  • Bachelor of Business
  • Bachelor of Networking
  • Graduate Diploma of Networking
  • Master of Networking

All documents (including emails to and from previous TEQSA staff and Commissioners) about RMIT which relate to my August 2013 complaint and subsequent follow up emails in January/February 2014 and August 2014

All documents to or from members of the Parliament of Australia which relate to my August 2013 complaint and my subsequent follow up emails in January/February 2014 and August 2014

2 documents, full release

4 documents, partially released

More information

For more information, contact us at or call 1300 739 585.

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