Our recruitment and selection processes are fair and transparent, providing you with an opportunity to demonstrate your skills, abilities, and experience relevant to the job.

If you have a disability and need an adjustment to be made to the assessment process, please don’t hesitate to let the nominated contact person or recruitment team know so that we can accommodate your needs.

Eligibility to work with us

TEQSA requires Australian citizenship as a condition of engagement.

Successful applicants must also undergo and satisfy a National Police Check (NPC) and be able to obtain and maintain an Australian Government Security Vetting Agency (AGSVA) clearance to Baseline/Negative Vetting Level 1 status, supported by TEQSA.

TEQSA supports workplace diversity and values the contribution of people from diverse backgrounds. In particular, applications are encouraged from Aboriginal and/or Torres Strait Islander people, people with disability, and people with cultural and linguistic diversity.

Is this the right job for me?

Before applying for a particular job:

• read the job advertisement carefully, in particular the How to apply section which contains specific information about what is required from you
• review the Candidate Information Pack (CIP) to gain a broad understanding of the role
• determine if you possess the key requirements of the role (our ideal candidate and qualifications and experience sections of the CIP) and consider if you are the right person for the job.

If, at any stage during the application process, you need clarification or more information about the position, please call the contact person listed on the advertisement.

Applying for jobs at TEQSA

When applying for jobs, you must follow the How to Apply instructions as outlined in the job advertisement and the Candidate Information Pack. You will also need to provide a copy of your current resume.

For assistance with preparing your pitch, you may wish to refer to Australian Public Service Work Level Standards relevant to the job classification level and read Cracking the code: How to apply for jobs in the Australian Public Service.

Artificial intelligence guidelines

TEQSA recognises that candidates may use artificial intelligence (AI) as part of their application process. Candidates intending to use AI should refer to the Principles for candidate use of AI in recruitment. TEQSA does not currently use AI in its recruitment processes.

Merit

Our selection processes are merit-based. We use a competitive selection process and assess a candidate's suitability based on their skills, experience, knowledge, and the attributes required for the role. We also assess personal qualities such as honesty, integrity, and cultural fit.

Assessment

Usually, a selection panel of 2 or 3 people assess the merit of each application. The methods they use may include:

• written applications (resume and cover letter/pitch)
• behavioural interviews
• written tasks
• referee comments.

We choose the type of assessment to suit the job type and the specific business environment.

The process

Our most commonly used process is to:

• review your online application
• shortlist candidates
• use a next-stage assessment process, such as interviews and/or written tasks
• contact referees
• create a merit pool or list
• notify candidates about the process outcome (including placement in the pool)
• select the best candidate when we have a vacancy to fill
• contact the successful candidate with a job offer.

Please note: creating, using and sharing merit lists is a common practice in the Australian Public Service (APS) for similar vacancies. This means that if you are in our merit pool, we may contact you about a job opportunity in another agency. Merit pools are valid up to 18 months from the advertised vacancy date.

Applying for our Temporary (Non-ongoing) Employment Registers

From time-to-time, TEQSA requires people across a range of classification levels and business areas to fill short-term vacancies caused by staff movements or to assist with a temporary increase in workload. To help us achieve this, we maintain two registers of interested applicants for use by managers to fill temporary (non-ongoing) roles up to a maximum period of 18 months.

Opportunities vary across classification levels and may be full-time or part-time for a specified term or a specified task based on TEQSA’s needs. Candidates may register interest in temporary employment at TEQSA by completing an application for the General or Regulatory Operations register.

Applying or becoming active on our registers does not guarantee an offer of employment. Applicants will only be contacted if a vacancy arises that matches their skills, qualifications and/or experience.

Our Temporary Employment Registers are advertised along with other TEQSA roles on our online job portal.

Your privacy

Remember to read our privacy policy. The policy describes how privacy principles are applied, how and why data is collected and how it is stored. It also outlines circumstances when your information can be disclosed.
 

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The Freedom of Information Act 1982 (FOI Act) provides access to information held by the Australian Government by:

• requiring that agencies publish certain information on their websites (in accordance with the Information Publication Scheme)
• providing for a right of access to documents.

Right of access under the FOI Act

The FOI Act gives any person the right to:

• access copies of documents (except exempt documents) that TEQSA holds
• ask for information that TEQSA holds about them to be changed or annotated if it is incomplete, out of date, incorrect or misleading
• seek a review of a decision not to allow access to a document or not to amend their personal record.

However, we can refuse access to some documents, or parts of documents, that are exempt from release under the FOI Act. Exempt documents may include:

• documents containing material obtained in confidence
• Cabinet documents
• other matters set out in Division 2 of the FOI Act.

Public interest conditional exemptions may also apply to some documents in accordance with Division 3 of the FOI Act. 

Making an FOI application

Requests for access to documents must:

• be in writing (including email)
• state that the application is made under the FOI Act
• provide enough information about the documents sought to enable an officer of TEQSA to identify the documents
• give details of how notices may be sent to the applicant (for example, a postal or email address).

Requests that meet the preceding criteria can be sent to:

• Email: foi@teqsa.gov.au
• Post:
  FOI Coordinator
  Tertiary Education Quality and Standards Agency
  GPO Box 1672
  Melbourne VIC 3001

Charges

We do not charge application fees for FOI requests, or to process requests for access to documents containing only personal information about an applicant. However, processing charges may be applied to other requests in accordance with the Freedom of Information (Charges) Regulations 2019.

After an application is submitted

All applications are processed in accordance with the requirements of the FOI Act. Once a request has been received we will:

• acknowledge receipt of the FOI request
• inform the applicant if they are liable to pay a processing charge (an assessment of the charge will be provided to the applicant)
• make a decision on access to the documents requested
• send the applicant a letter explaining our decision and the applicant's review and appeal rights.

Review of decisions

An applicant can ask for the following decisions to be reviewed:

• refusal to provide access, or deferring access, to all or part of a document
• imposing a charge
• refusal to change or annotate information about an applicant that the applicant claims is incomplete, incorrect, out of date or misleading.

A third party who disagrees with our decision to provide access to documents that contain information about them can also ask for the decision to be reviewed.

Internal review

Applicants can request (in writing) that TEQSA reconsider its decision through an internal review. An internal review will be conducted by another TEQSA officer and applicants are advised of a review decision within 30 days of receiving the request.

Information Commissioner review

Applicants can request the Australian Information Commissioner to review our original decision or decision on internal review within 60 days of the date of decision (or 30 days after an affected third party is notified).

The Australian Information Commissioner can affirm or vary the decision, or substitute a new decision. The Information Commissioner may also decide not to conduct a review in certain circumstances.

More information is available from the Office of the Australian Information Commissioner (OAIC).

Complaints

If an applicant is unhappy with the way TEQSA has managed an FOI request, they can lodge a complaint with the Office of the Australian Information Commissioner.

FOI disclosure log

TEQSA is required by the Freedom of Information Act 1982 to publish a disclosure log. This log lists information released by TEQSA in response to FOI access requests.

The disclosure log requirement does not apply to:

• personal information if publication of that information would be unreasonable
• information about the business, commercial, financial or professional affairs of any person if publication of that information would be unreasonable
• other information covered by a determination made by the Australian Information Commissioner if publication of that information would be unreasonable
• any information if it is not reasonably practicable to publish because of the extent of modifications that would need to be made to delete the information listed in the above dot points.

The information described in this disclosure log is available on request. In some circumstances, we may charge for the cost of copying or reproducing information or sending it to you. You will be notified if a charge is payable and you are required to pay the charge before the information is provided.

More information

For more information, contact us at foi@teqsa.gov.au or call 1300 739 585.