TEQSA’s provider portal is unavailable.
This section of the toolkit offers a range of different resources, including guidance on substantiating and detecting contract cheating, strategies to improve assessment design and deter file sharing, and practical ways to apply quality assurance principles and build strong frameworks to protect academic integrity.
This short course and accompanying situational judgment test (SJT) will build your baseline knowledge about academic integrity issues and techniques and practices for deterring and detecting contract cheating.
This section of the toolkit brings together a wide range of materials to support academic integrity from multiple perspectives. It provides guides, case studies and resources for educators and institutions seeking deeper insights and actionable strategies to strengthen integrity practices.
In 2020, TEQSA launched the first edition of our Academic Integrity Toolkit to share research and assist integrity professionals to promote academic integrity and address commercial academic cheating at their institution.
Academic integrity is integral to preserving the reputation of Australia’s higher education sector and protecting student interests.
TEQSA’s updated Academic Integrity Toolkit responds to new and emerging risks posed to academic integrity. In recent years, readily available and rapidly developing generative artificial intelligence (gen AI) tools have emerged. TEQSA has also observed changes in the promotion and marketing approaches used by commercial academic cheating services. The revised edition builds on the existing toolkit’s sections on policy and benchmarking and contract cheating. It offers new resources on assessment design and security, and risks to academic integrity from gen AI.
This initiative was funded by the Australian Government and the toolkit can be accessed free of charge.
The resources and case studies in this toolkit represent approaches and ideas which institutions have found useful in addressing academic integrity. They are not intended as guidance from TEQSA but are instead shared to encourage institutions to consider different approaches which may be useful in supporting academic integrity at their institution.
22 April 2026
TEQSA’s provider portal is unavailable to use until further notice.
Earlier this month TEQSA became aware of potential cyber security vulnerabilities to the provider portal. While no data breach has occurred, TEQSA took immediate action by taking our provider portal offline as a precaution while investigations continue. Ensuring the security of providers' data is a high priority for TEQSA, and we want to be confident the safeguards and protections we have in place are of a high standard.
For the immediate future, TEQSA will use SIGBOX for document transfer where email is not available. SIGBOX is a secure, Australian-hosted tool, used by numerous Australian government agencies for file-sharing.
Details of process changes for providers, along with a SIGBOX user guide, are provided below.
We appreciate your patience, cooperation and understanding as we prioritise the security and integrity of provider information.
Where email is not available, secure alternate arrangements are in place:
A SIGBOX user guide is available for providers.
Is my data safe? Yes. TEQSA has taken this action as a precaution and in line with our commitment to safeguarding provider data. No data breach has occurred. Ensuring the protection of information is a high priority for TEQSA, and we want to be confident the controls we have in place are of the highest standard.
When will the Provider Portal be reinstated? The portal will be unavailable until further notice. SIGBOX is currently being used for file transfers, to support regulatory assessments, and TEQSA is working on additional solutions. We will provide more information as this work progresses.
How will the unavailability of the Provider Portal impact my submission deadlines? To ensure TEQSA’s regulatory assessment work continues, we are currently using SIGBOX for file transfers. SIGBOX is a secure Australian-based file-sharing site, used by several Australian government agencies. A user guide to SIGBOX is available.
TEQSA will work with providers to support the continuation of application and assessment processes. If you are concerned about the impact this unexpected closure may cause on an upcoming assessment, please contact the appropriate assessment team noted on the key provider contacts page of our website.
If you require further support, or have additional questions, please contact our Enquiries Management team at providerenquiries@teqsa.gov.au.
This section of the toolkit helps you evaluate and benchmark your policies and practices to support good learning, teaching and research.
This section of the toolkit explores assessment security and the risks associated with different forms of assessment. The section includes frameworks for academic integrity and assessment security, and showcases different ways of securing assessment to provide assurance that they are completed with integrity.
In March, TEQSA published our revised Academic Integrity Toolkit. The updated toolkit includes two new sections as well as new and updated case studies to support higher education providers in promoting academic integrity and managing academic misconduct at their institution.
Updated sections:
New sections:
Today we’re pleased to add new and updated resources to the toolkit, including a Good Practice Note, and guides related to substantiating contract cheating, detecting AI in texts, and the common roles and responsibilities relating to academic integrity.
These resources add to the case studies and resources we published in March. The Academic Integrity Toolkit can be found in the Guide and resources section of our website.
The project team which delivered the toolkit’s update was led by Associate Professor Guy Curtis (University of Western Australia). Thank you to the project team for their work.
The Australian Government released the Net Zero in Government Operations Strategy in November 2023, setting out the overall approach and action required by Commonwealth entities to achieve the APS Net Zero 2030 target.
The Net Zero in Government Operations Strategy represents a strong commitment by the Australian Government to lead by example on emissions reduction and contribute to the decarbonisation of Australia’s economy.
TEQSA is committed to the achievement of the Government’s APS Net Zero 2030 target. TEQSA is following the APS Net Zero 2030 target in full, as per the Net Zero in Government Operations Strategy.
This Emissions Reduction Plan describes the priorities and actions TEQSA is taking to reduce our operational emissions and contribute to the APS Net Zero 2030 target.
As a statutory agency, we must meet specific government accountability requirements.
The publications available in this section show how we operate as an open and transparent agency:
We report on our performance through our annual report to the Australian Parliament.
Our work is also examined by the Australian Parliament at Senate Estimates committee hearings three times each year.
Academic integrity toolkit
