• Freedom of information and disclosure log

    The Freedom of Information Act 1982 (FOI Act) provides access to information held by the Australian Government by:

    • requiring that agencies publish certain information on their websites (in accordance with the Information Publication Scheme)
    • providing for a right of access to documents.

    Right of access under the FOI Act

    The FOI Act gives any person the right to:

    • access copies of documents (except exempt documents) that TEQSA holds
    • ask for information that TEQSA holds about them to be changed or annotated if it is incomplete, out of date, incorrect or misleading
    • seek a review of a decision not to allow access to a document or not to amend their personal record.

    However, we can refuse access to some documents, or parts of documents, that are exempt from release under the FOI Act. Exempt documents may include:

    • documents containing material obtained in confidence
    • Cabinet documents
    • other matters set out in Division 2 of the FOI Act.

    Public interest conditional exemptions may also apply to some documents in accordance with Division 3 of the FOI Act. 

    Making an FOI application

    Requests for access to documents must:

    • be in writing (including email)
    • state that the application is made under the FOI Act
    • provide enough information about the documents sought to enable an officer of TEQSA to identify the documents
    • give details of how notices may be sent to the applicant (for example, a postal or email address).

    Requests that meet the preceding criteria can be sent to:

    • Emailfoi@teqsa.gov.au
    • Post:
      FOI Coordinator
      Tertiary Education Quality and Standards Agency
      GPO Box 1672
      Melbourne VIC 3001

    Charges

    We do not charge application fees for FOI requests, or to process requests for access to documents containing only personal information about an applicant. However, processing charges may be applied to other requests in accordance with the Freedom of Information (Charges) Regulations 2019.

    After an application is submitted

    All applications are processed in accordance with the requirements of the FOI Act. Once a request has been received we will:

    • acknowledge receipt of the FOI request
    • inform the applicant if they are liable to pay a processing charge (an assessment of the charge will be provided to the applicant)
    • make a decision on access to the documents requested
    • send the applicant a letter explaining our decision and the applicant's review and appeal rights.

    Review of decisions

    An applicant can ask for the following decisions to be reviewed:

    • refusal to provide access, or deferring access, to all or part of a document
    • imposing a charge
    • refusal to change or annotate information about an applicant that the applicant claims is incomplete, incorrect, out of date or misleading.

    A third party who disagrees with our decision to provide access to documents that contain information about them can also ask for the decision to be reviewed.

    Internal review

    Applicants can request (in writing) that TEQSA reconsider its decision through an internal review. An internal review will be conducted by another TEQSA officer and applicants are advised of a review decision within 30 days of receiving the request.

    Information Commissioner review

    Applicants can request the Australian Information Commissioner to review our original decision or decision on internal review within 60 days of the date of decision (or 30 days after an affected third party is notified).

    The Australian Information Commissioner can affirm or vary the decision, or substitute a new decision. The Information Commissioner may also decide not to conduct a review in certain circumstances.

    More information is available from the Office of the Australian Information Commissioner (OAIC).

    Complaints

    If an applicant is unhappy with the way TEQSA has managed an FOI request, they can lodge a complaint with the Office of the Australian Information Commissioner.

    FOI disclosure log

    TEQSA is required by the Freedom of Information Act 1982 to publish a disclosure log. This log lists information released by TEQSA in response to FOI access requests.

    The disclosure log requirement does not apply to:

    • personal information if publication of that information would be unreasonable
    • information about the business, commercial, financial or professional affairs of any person if publication of that information would be unreasonable
    • other information covered by a determination made by the Australian Information Commissioner if publication of that information would be unreasonable
    • any information if it is not reasonably practicable to publish because of the extent of modifications that would need to be made to delete the information listed in the above dot points.

    The information described in this disclosure log is available on request. In some circumstances, we may charge for the cost of copying or reproducing information or sending it to you. You will be notified if a charge is payable and you are required to pay the charge before the information is provided.

    Date of application Date of release Details of request Released
    December 2025 March 2026 Finalised outbound correspondence sent by TEQSA within various date ranges and which contains the exact phrase "zionist" and the names of certain individuals
    • 1 document (access granted in full)
    • 6 documents (access granted in part with irrelevant information redacted)
    January 2026 March 2026 TEQSA CEO Dr Mary Russell’s communications with individuals associated with the Australian National University Council between 1 August 2025 and 31 December 2025
    • 5 documents (access granted in full)
    • 16 documents (access granted in part)
    November 2025 February 2026 All correspondents and documents held by TEQSA relating to Campion College Australia relating to Stephen McInerney or Stephen Chavura, produced since 1 July 2025
    • 4 documents (access granted in full)
    • 15 documents (access granted in part with irrelevant information redacted)
    December 2025 January 2026 Documents relating to TEQSA’s engagement with University of Technology Sydney (UTS) between 01/05/2025 until 01/12/2025 concerning its Academic Change Proposal and/or Operational Sustainability Initiative
    • 1 document (access granted in full)
    • 13 documents (access granted in part with irrelevant information redacted) 
    May 2025 January 2026 Electronic copy of the AI Action Plan submitted by an Australian university in response to TEQSA’s 2023 request for information – Addressing the Risk from Artificial Intelligence 1 document (granted access in full)
    May 2025 November 2025 Electronic copies of the AI Action Plans submitted by various Australian universities in response to TEQSA’s 2023 request for information – Addressing the Risk from Artificial Intelligence
    • 6 documents (granted access in full)
    • 7 documents (granted access in part)
    September 2025 October 2025 Documents sent by TEQSA to The College of Law Limited between 1 April 2020 and 30 November 2024, which are directly related to any decision made by TEQSA during that period to register (or renew or extend the registration of) The College of Law Limited on the CRICOS Register kept under s14A of the ESOS Act 1 document (access granted with irrelevant information redacted) 
    July 2025 September 2025

    Copies of all communications, emails, attachments, internal memos, meeting notes, and correspondence between TEQSA and the University of New South Wales (UNSW), or its agents, relating to this case — including but not limited to any contact regarding:

    1. Complaints lodged by or about Taimana Thatcher.
    2. The 2023-2025 investigation and subsequent handling of misconduct, assault, and retaliation.
    3. Advice or communication exchanged in response to disclosures made under the TEQSA Act generally.
    4. Communications that influenced TEQSA’s decision to not investigate the matter.
    • 10 documents (granted access in full)
    • 34 documents (granted access in part)
    May 2025 September 2025 Electronic copies of the AI Action Plans submitted by various Australian universities in response to TEQSA’s 2023 request for information – Addressing the Risk from Artificial Intelligence
    • 23 documents (granted access in full)
    • 3 documents (granted access in part)
    July 2025 September 2025
    1. Email correspondence between TEQSA and Polytechnic Institute Australia (PIA) in the period November 2023 to July 2025, that relates to PIA’s governance, operation, and personnel, excluding any correspondence between TEQSA and Alessia Calabrese.
    2. Documents relating to complaints or other external correspondence received by TEQSA in the period November 2023 to July 2025, that relates to PIA’s governance, operation, and personnel; excluding documents relating to correspondence received from PIA.
    • 5 documents (granted access in full)
    • 6 documents (granted access in part)
    November 2024 December 2024 Access to Style, Brand and Writing Guides currently used by TEQSA 5 documents (granted access in full)
    October 2024 November 2024 The originating application and concise statement filed by the CEO of TEQSA in Chief Executive Officer of the Tertiary Education Quality and Standards Agency v Chegg, Inc. (Federal Court case number NSD1427/2024) 2 documents (granted access in full)
    January 2024 June 2024 Request for various documents relating to Texila College 1 document (partial release)
    January 2024
    • May 2024
    • June 2024
    • August 2024
    Request for certain correspondence (excluding any attachments) between TEQSA and registered higher education providers in 2022 and 2023
    • 5 documents (granted access in part)
    • 7 documents (granted access in part)
    • 2 documents (granted access in part)
    18 October 2023 12 April 2024 The complete August 2011 AUQA Audit Report of Holmesglen TAFE including all documents related to any review, audit or related activities including documents received by AUQA from Holmesglen TAFE pertaining to audit submissions and accreditation and re-accreditation applications between 2011-2012

    66 documents, full release

    130 documents, partial release

    January 2024 February 2024 Documents relating to the Royal Commission on the Robo-debt Scheme and/or the government’s response to this Royal Commission 3 documents (2 documents granted access in full, 1 document granted access in part)
    January 2024 February 2024 Final report of the Cost Recovery Implementation Statement Review (CRIS) undertaken in 2023 and a copy of all submissions and briefing notes in relation to the CRIS review 74 documents (44 documents granted access in full, 30 documents granted access in part)
    October 2023

    January 2024
     

    February 2024
     

    1. Email correspondence between TEQSA and Polytechnic Institute Australia (PIA) in the period February 2019 to October 2023, that relates to PIA’s governance, operation, and personnel; excluding any correspondence between TEQSA and Alessia Calabrese.
    2. Documents relating to complaints or other external correspondence received by TEQSA in the period February 2019 to October 2023, that relates to PIA’s governance, operation, and personnel; excluding documents relating to correspondence received from PIA.

    9 documents (7 full release, 2 partial release)
     

    103 documents (97 full release, 6 partial release)

    July 2023 November 2023 Documents relating to TEQSA’s 2021 and 2023 Sydney College of Divinity provider category change decision making 8 documents (5 documents granted access in full, 3 documents granted access in part)
    August 2023 September 2023 All information provided to TEQSA by the Analytics Institute of Australia, or any of its directors, officers or employees, since 27 September 2022 which names or is about Stephen Parker 2 documents, full release
    January 2023 April 2023
    1. Communication between TEQSA and UWA pertaining [to] “the request and justification for the 'Extension of Registration'”.
    2. Communication between TEQSA and UWA’s School of Design regarding registration, audit and raised concerns.
    3. TEQSA’s “current audit program”, including timeframes and scope, pertaining UWA’s School of Design programs
    5 documents, full release
    September 2022 November 2022 Documents received by TEQSA from the NSW Department of Education relating to JMC's registration as a higher education provider, howsoever described, between 1 July 2011 to 23 October 2015 1 document, full release
    February 2022 July 2022
    1. Any document emanating from Mpika Holdings Pty Ltd (Mpika) that makes express reference to the address identified in the National Register of Higher Education Providers as Mpika’s head office address (the Premises), limited to any letter sent by Mpika to TEQSA, any application or form submitted by Mpika and any financial records where the Premises is listed as Mpika’s address.
    2. Any information provided to TEQSA by Mpika in support of its application relating to its claim that the Premises is Mpika’s ‘place of operation’ or ‘head office address’, including (but not limited) to any license or sublease documents relating to the Premises.
    3. Any documents or information held by TEQSA regarding Mpika’s occupation of the Premises and its operations at the Premises, including but not limited to any images or records that show any Mpika’s fixtures or chattels present at the Premises, notes taken from any in person or virtual inspections of the Premises, or records of conversations which refer to the Premises.
    2 documents, full release
    April 2022 June 2022

    TEQSA’s policies, procedures, manuals and guidelines in effect between 3 February 2022 and 13 April 2022 regarding:

    1. the use of private telephones by employees or agents of TEQSA in the investigation of a notice, complaint, objection or report made by the public; and
    2. the creation or maintenance of file notes and other records of telephone conversations on official TEQSA matters.
    10 documents, full release
    December 2021 January 2022 TEQSA’s complaints management procedure 1 document, full release
    May 2018 December 2021 Engineers Australia report of accreditation visit 1 document, partial access granted
    September 2021 October 2021 Wells Advisory analysis of the COVID-19 impact on the higher education sector, as listed on AusTender with CN3793014 2 documents, access granted in full
    September 2020 December 2020 Charles Sturt University (CSU) report on the implementation of recommendations arising from a 2018 external review of academic governance, and correspondence between TEQSA and CSU relating to implementation since the report was submitted to TEQSA 2 documents, access granted in full
    May 2020 July 2020 TEQSA Expert Register including names, position, professional memberships, professional accreditation and date added to the register 1 document, partially released
    March 2020 July 2020 Documents relating to National Institute of Organisation Dynamics Australia Ltd’s application for course accreditation 209 documents (192 documents granted access in full, 5 documents granted access in part, 12 documents refused access)
    September 2019 November 2019 Documents relevant to the enactment of admissions policies and procedures at The University of Melbourne’s Faculty of Fine Arts and Music 3 documents, full release
    April 2019 August 2019 CDU CRICOS registration for the Bachelor of Business Course 5 documents, full release
    May 2019  May 2019  Document relating to CSU Review of Academic Governance 1 document, full release
    April 2019 June 2019 CDU CRICOS registration for the Bachelor of Business course 2 documents, full release
    January 2019 April 2019
    1. Documents relating to University of South Australia third party delivery arrangements
    2. Australian University sexual harassment complaint statistics
    8 documents, partially released
    January 2019 March 2019 Documents relating to Confucius Institutes and potential Chinese Government influence on universities 3 documents, full release
    January 2019 February 2019 Documents relating to University engagement with, and reliance on, China/Asia 2 documents, full release
    August 2018 November 2018 TEQSA's International Activity Profiles for Australian universities 41 documents, partially released
    June 2018 August 2018 Reports about how providers try to minimise student misconduct after the MyMaster case 23 documents, full release
    5 documents, partially released
    April 2018 May 2018 A document which lists the names of the currently registered experts referred to on the TEQSA website 1 document, full release
    April 2018 May 2018 A document which lists the names of the currently registered experts referred to on the TEQSA website 1 document, full release
    February 2017 November 2017 Swinburne University of Technology AUQA audits – documents relating to Industry Based Learning 25 documents, full release
    January 2017 March 2017 Documents relating to RMIT Vietnam site visit in 2016 5 documents, partially released
    January 2016 September 2016

    The number of Higher Education Providers that have applied to TEQSA for registration and become active or deemed unsuccessful in the last 12 months (including the number of for-profit and not-for-profit status providers)

    For each unnamed provider (identified as a for-profit or not-for-profit status provider), the number of courses initially applied for

    1 document, full release
    August 2015 August 2015

    Any full reports TEQSA made in relation to the renewal of accreditation of the following six courses from MIT:

    • Diploma of Information Technology
    • Diploma of Business
    • Bachelor of Business
    • Bachelor of Networking
    • Graduate Diploma of Networking
    • Master of Networking

    All documents (including emails to and from previous TEQSA staff and Commissioners) about RMIT which relate to my August 2013 complaint and subsequent follow up emails in January/February 2014 and August 2014

    All documents to or from members of the Parliament of Australia which relate to my August 2013 complaint and my subsequent follow up emails in January/February 2014 and August 2014

    2 documents, full release

    4 documents, partially released

    More information

    For more information, contact us at foi@teqsa.gov.au or call 1300 739 585.

    Last updated:
  • Gen AI – academic integrity and assessment reform

    This page contains resources to support institutions, staff and students in considering the potential impacts and benefits generative artificial intelligence (gen AI) tools pose for teaching, learning and assessment. TEQSA understands the uniqueness of each provider’s circumstances and therefore offers the following case studies and resources as examples of approaches being taken, both in Australia and beyond, for consideration. The resources on this page are not intended as guidance but rather seek to share approaches and practice.

    TEQSA resources
    From the sector - case studies
    From the sector - resources
    International
    Last updated:
  • Application Guide for initial registration as a new higher education provider

    Body

    Use this guide when applying to be registered as a higher education provider for the first time.

    This guide should be read before you submit your application through TEQSA’s online portal. Note: TEQSA portal access will only be granted to a prospective provider once TEQSA deems a provider’s impending application to be sufficiently developed. 

    Section A: Background

    Purpose

    This guide provides information about the process new providers need to follow when applying to the Tertiary Education Quality and Standards Agency (TEQSA) to be registered as a higher education provider for the first time. It covers applications for:

    • initial registration, and
    • initial course accreditation.

    Applications from new providers are considered under Part 3, Division 1 of the Tertiary Education Quality and Standards Agency Act 2011 (TEQSA Act). Applications for course accreditation are considered under Part 4 of the TEQSA Act.1

    Each new provider will need to demonstrate that they meet the relevant Standards contained in Part A of the Higher Education Standards Framework (Threshold Standards) 2021 (HES Framework). All new providers need to meet all the criteria for the Higher Education Provider Category (Part B1.1), and new providers applying for one of the University categories (Parts B1.1-1.4) will need to meet the additional criteria for the relevant categories.

    An application for registration as a higher education provider must be accompanied by an application for accreditation of at least one course of study.

    The Standards and corresponding evidence requirements that apply to an initial application for registration and course accreditation are outlined in the tables of evidence in Appendix A of this guide. Appendix A Table 1 identifies the relevant Standards that apply for initial registration when compared to an initial course accreditation application.

    Application-specific evidence requirements will be documented by TEQSA in the form of the Confirmed Evidence Table for Registration and the Confirmed Evidence Table for Initial Course Accreditation. These Confirmed Evidence Tables will be sent to you. The TEQSA financial forecast template will also be sent to you.

    For assistance in understanding the requirements of the HES Framework, new providers should refer to the guidance on TEQSA’s website in the first instance, which includes an overview of each Domain of the HES Framework and detailed guidance notes on particular topics.

    Section B: Overview of application process

    Process overview

    Stage 1 At least six months prior to submission, contact TEQSA to clarify application evidence requirements Applicant and TEQSA

    Stage 2 Submit your application to TEQSA in the approved form, with the required evidence (based on the relevant Confirmed Evidence Table) and the preliminary assessment fees

     

    Applicant

    Stage 3Preliminary Assessment by TEQSA

    TEQSA makes an initial assessment of the applications and confirms to the applicant whether they have applied in the appropriate category and whether any further documentation needs to be provided before a substantive assessment can be made. (Note: substantive assessment fee applies)

     

     

    Applicant and TEQSA

    Stage 4 Substantive Assessment by TEQSA

    After payment of fee(s), TEQSA staff assess the application and document their findings. 

    This stage may involve TEQSA making additional requests for information

     

    TEQSA

    Stage 5 The assessment team makes recommendations to the TEQSA decision maker

     

    TEQSA

    Stage 6 Decision is made

    TEQSA notifies the provider of the outcome of the assessments

     

    TEQSA

    Stage 7 If TEQSA registers the applicant and accredits its course(s), TEQSA enters the details on the National Register

     

    TEQSA

    Stage 1: Clarify application requirements

    1.1 Pre-submission liaison

    It is essential to contact TEQSA at least six months before starting to prepare applications for initial registration and course accreditation, using the new.registration.enquiries@teqsa.gov.au mailbox.

    TEQSA will respond to your enquiry and provide further information to guide the development of your applications. Follow up enquiries to support the development of your applications should also be made using the new.registration.enquiries@teqsa.gov.au mailbox. 

    Approximately three months prior to submitting your applications, contact TEQSA to arrange a pre-submission meeting. The purpose of this meeting is to discuss your plans and progress, and raise any queries relating to the finalisation of your applications. After the pre-submission meeting, TEQSA will send you an application form for access to the provider portal, through which you will be able to submit your applications, including supporting evidence. 

    1.2 Evidence requirements

    All applications for registration and course accreditation should include specific items of evidence with reference to the generic lists in Tables 2-4 in Appendix A. Providers should note that the lists of evidence in the tables are indicative. TEQSA will establish a final list of evidence for each application using the Confirmed Evidence Table for Registration and the Confirmed Evidence Table for Initial Course Accreditation. The tables of evidence are quite extensive, as TEQSA will not have any prior experience with your organisation to draw on.

    The tables cover:

    • Criteria for Classification of Higher Education Provider Categories
    • Applicable Standards for Registration
    • Applicable Standards for Course Accreditation.

    There will be separate online application forms in the portal to complete and submit for registration and for each course accreditation. These forms are structured around the relevant Standards for each application. In general, plans, policies and procedures will be most relevant to the application for registration, whereas course-specific information will be relevant to the applications for course accreditation. For example, admissions policies and procedures will be assessed in relation to the application for registration, whereas information about selection criteria for specific courses would be included in course documentation and assessed in relation to an application for course accreditation. Appendices D and E list additional information and evidence you will be required to enter into the online forms for the registration and course accreditation applications.

    1.3 Application for CRICOS registration

    Applications for CRICOS registration are normally made after registration as a higher education provider has been approved. To be approved for registration on CRICOS, a provider must provide evidence that it meets the requirements of the Education Services for Overseas Students Act 2000 (ESOS Act) and the National Code of Practice for Registration Authorities and Providers of Education and Training to Overseas Students 2018 (National Code). For further information or assistance, please refer to the How to apply for CRICOS registration page, or contact the CRICOS team at cricos@teqsa.gov.au.

    Stage 2: Submit application to TEQSA

    2.1 Submitting your application

    The provider portal makes it easy for you to develop your applications, allowing you to work on them progressively online and submit them to TEQSA when you have finished. You can generate a PDF version of your application at any time to see how your application is progressing. You can edit your evidence (including by deleting documents) in any section, up until your application is submitted. You can also respond to information requests from TEQSA and submit any additional evidence via the portal.

    In your applications, you are encouraged to provide URLs and hyperlinks to your website and learning management systems (LMS). It is expected that the basis for much of your evidence will be documentation that will be used for internal purposes, and that documentation is not developed only for the purposes of your submission to TEQSA. The portal acts as a document repository and you may be able to use documents saved to the portal again in future TEQSA applications, where they are still current.

    When your applications are complete, you must submit them to TEQSA via the provider portal. Be sure to include:

    • your required information and evidence
    • the completed Confirmed Evidence Table for each application, updated by you with the document titles/URL details for the specific evidence provided in the online form. Such evidence should use the naming conventions described in the guidance note on Naming Conventions for Evidence (available on TEQSA’s website as well as in the online application form)
    • a signed declaration.

    After you submit your application you will receive an itemised invoice as final confirmation of your application and request for payment. Note that TEQSA does not have an online payment facility.

    TEQSA will only start assessing your application after it has been submitted and TEQSA has received your application fees. Once your applications have been submitted and fees paid, you will be assigned an Assessment Manager.

    Ensure that your application includes:

    • all required evidence as outlined in your Confirmed Evidence Tables
    • clearly labelled evidence (i.e. documents and/or URL links using the naming conventions described in the guidance note on Naming Conventions for Evidence) so that TEQSA can easily locate and reference them
    • references to relevant sections in longer documents.

    Access supporting material about applying for initial registration and course accreditation. Access supporting material relating to the new HES Framework.

    2.2 Payment of assessment fees

    In order for assessment of both your registration and course accreditation applications to commence, you must pay your assessment fee(s) when you receive an invoice from TEQSA. A fee is payable at both the preliminary assessment stage and at the substantive assessment stage. These fees are not refundable in the event that an applicant withdraws the application.

    The application fees do not attract GST. A fee schedule is available at TEQSA fees.

    TEQSA’s ABN is: 50 658 250 012.

    Stage 3: Preliminary assessment

    TEQSA will undertake a preliminary assessment to check if you have provided all the required evidence as outlined in Stage 1. Within 30 calendar days of receiving your application and your preliminary assessment fee, your Assessment Manager will advise you whether your application (including the required evidence) is complete. The application will only be valid, and TEQSA will only proceed to the substantive assessment stage, where the requirements of sections 18(3) and 46(2) of the TEQSA Act are met. These sections state that applications for registration within a particular provider category and for initial course accreditation must be:

    • in the approved form (the online application form provided in the TEQSA provider portal), and accompanied by:
      • any information, documents and assistance that TEQSA requests, and
      • the relevant fee.

    Note that a complete application for registration must be accompanied by an application for accreditation of at least one course of study.

    You will then need to decide whether to proceed with the application process. If you decide to proceed, the substantive assessment fee must be paid.

    If TEQSA determines that an application is not valid, you will be informed of the reason(s) and provided with the opportunity to address the concern(s).

    Stage 4: Substantive assessment

    TEQSA will undertake a substantive assessment of your applications upon receipt of your substantive application fee. TEQSA Assessment Managers will use a range of methods to ascertain whether the evidence submitted confirms that the applicant meets the relevant Threshold Standards.

    TEQSA may assess the application against all registration standards and category criteria in the HES Framework or, where TEQSA considers that a decision is capable of being made on an assessment of a subset of these Standards, TEQSA may assess the application against particular Standards.

    4.1 Requests for further information

    In some cases, TEQSA may request further information, documents, or assistance during the substantive assessment stage as questions arise. For example, your Assessment Manager may need to clarify aspects of your evidence or documentation or how certain policies and procedures will be implemented in practice.

    4.2 Use of experts

    TEQSA may obtain input from a number of external experts to inform the analysis of specific parts of the application and where appropriate, to assist TEQSA to prepare draft findings. Experts' reports form part of the evidence TEQSA will consider in its assessment process and decision making.

    Wherever TEQSA uses external experts as part of the assessment process, you will be given an opportunity to state whether you consider any of the experts as having a conflict of interest in relation to your application. TEQSA will take this into account before engaging any experts.

    4.3 Provider visits

    TEQSA may visit one or more of your proposed delivery sites or headquarters. At this visit, TEQSA may inspect facilities, equipment and resources, or clarify how relevant procedures, policies and operations are to be implemented. Provider visits are a mechanism for collecting evidence, and TEQSA will use observations and discussions held at a provider visit in its assessment and decision making to supplement or validate your written evidence. At the provider visit, TEQSA may interview various groups including staff and members of corporate and academic boards.

    Your Assessment Manager will consult with you in advance to:

    • clarify the scope of assessment to be covered during the provider visit(s)
    • ensure the date, timing and length of the visit(s) are appropriate
    • share a program for the visit(s) and refine it with you
    • arrange appropriate logistics, including the availability of key stakeholders, such as teaching staff, academic managers, and external advisors for the course of study.

    Stage 5: Findings and recommendations

    At the conclusion of the assessment, a report is prepared that includes recommendations to the TEQSA Commission about your application for registration and for course accreditation(s).

    Stage 6: Commission decision

    The TEQSA Commission will consider the recommendations arising from an assessment.

    In reaching a decision, the TEQSA Commission will take into account the three basic principles for regulation outlined in the Process notes section of this guide.

    The TEQSA Commission may decide to:

    • approve an application
    • approve an application and impose conditions on the registration and/or course accreditation, or
    • reject an application.

    Where a recommendation to reject an application or impose conditions is made, the TEQSA Commission will take into account any comments or information you have provided in support of your application.

    6.1 Notifying you of the decision

    TEQSA will send you a notice of decision within 30 calendar days of making a decision to grant or reject your application, which will include the details of any conditions placed on your registration or course accreditation(s). In some cases, TEQSA may also request further information in relation to the monitoring of your ongoing compliance with the HES Framework and/or may notify you of areas that may be explored further in future regulatory processes. TEQSA may also make observations about areas for improvement to support quality enhancement.

    If an application has been rejected, or if conditions have been imposed on your registration or course accreditation(s), the notice of decision will be accompanied by a statement of reasons.

    6.2 Review of decisions

    Processes are in place to review certain decisions made by TEQSA. More information is available on our Review of TEQSA decisions page.

    Stage 7: TEQSA updates the National Register

    7.1 Public report

    TEQSA normally publishes reports of decisions about provider registration and course accreditation to facilitate transparency of TEQSA’s processes, regulatory decisions and the reasons for those decisions.

    A public report contains TEQSA’s decision and the reasons for the decision. This report is published on the National Register of Higher Education Providers after TEQSA has considered any feedback you may have given on a draft version provided to you.

    TEQSA’s policy on public reports.

    7.2 Updating the National Register

    Where an application for an initial registration and course accreditation has been approved, a new entry will be made in the National Register of Higher Education Providers in the approved category. Where conditions are imposed on the registration of a provider and/or its courses, details of those conditions will also be published.

    Updates to the National Register are published at least monthly.

    Process notes

    Assessment management approach

    TEQSA will assign a particular staff member or members to assess an application once the application has entered the substantive assessment stage. Refer to the TEQSA Provider Registration Quick Process Guide for further information. 

    Regulatory principles

    Part 2 of the TEQSA Act requires TEQSA to comply with three basic principles of regulation, namely the principles of: regulatory necessity, reflecting risk and proportionate regulation. These principles underpin TEQSA’s decisions in relation to applications for registration or course accreditation.

    Assessment timeframes

    TEQSA will ordinarily advise you of the outcome of its assessment within nine months of payment of the substantive assessment fee. TEQSA will aim to complete the assessment within six months. However, this timeframe may be shorter or longer, subject to a range of factors that can impede or assist the process, such as:

    • a provider’s known regulatory history including with other agencies such as ASQA, a provider’s related entities regulatory histories or outcomes of previous assessments directly relevant to the application
    • the strength and relevance of evidence presented by the provider
    • the risk of non-compliance with the HES Framework and the ability of the provider to mitigate those risks
    • the time taken by the provider to respond effectively to requests for information, and
    • the level of resourcing available to TEQSA.

    Confidentiality and accuracy of information

    TEQSA has statutory obligations in relation to confidentiality; however, it operates within a public accountability framework. Where a prospective higher education provider considers that its information should be treated as confidential by TEQSA the provider should contact TEQSA (new.registration.enquiries@teqsa.gov.au) or the TEQSA Assessment Manager (once assigned) before providing the information. View details about TEQSA’s approach to confidential information.

    Please note that providing false or misleading information in an application is a serious offence under the TEQSA Act.

    Document information

    Version # Date Key changes
    1.0 29 January 2012 New Guide
    2.0 October 2012  
    2.1 July 2013  
    2.2 October 2013  
    2.3 October 2014  
    3.0 13 April 2016

    Updated for the HESF 2015 and made available as beta version

    for consultation.

    3.1 26 September 2016 Evidence tables updated and feedback from consultation incorporated.
    3.2 10 October 2016 Appendix D replaced (Unit Outlines) with a TEQSA template and addition of Appendix F (Definition of a related entity).
    3.3 3 November 2016 Appendices A (Tables 2-4) and D updated.
    3.4 13 December 2016 Tables 3 (Domains 1 and 7) and Table 4 (Domain 3) updated.
    3.5 20 January 2017 Wording updated to reflect HESF 2015 now in effect, references to the Confirmed Evidence Table for Renewal of Registration added, and minor clarifications made in relation to Guidance Note on Naming Conventions for Evidence.
    3.6 2 February 2017 Appendix D updated to note that the abbreviated CV is required for the CEO and Academic Director only.
    3.7 6 March 2017 Table 3 updated to reflect requirement of the schedule of planned course development for the next three years to be provided, and Appendix D updated to reflect requirement of the list of courses provided under other registration(s) to be provided to TEQSA as part of this application.
    3.8 18 April 2017 Requirements for nested courses (Appendix E) clarified. Stage 4 updated for the streamlined approach and expanded use of experts. Table 3 updated for compliance with related legislation (including working with children requirements, if applicable). Table 4 updated to note that the evidence for Section 1.4 is covered in the evidence for course design (Section 3.1).
    3.9 3 May 2017 Updated the evidence requirements for Domain 2 (for Standard 2.1.2) in Table 3. Relevant Standards and paragraphs of Standards in Table 4 updated (Domains 1, 2 and 7).
    3.10 29 May 2017 Updated to reflect ‘if applicable’ Standards (Table 3) and to clarify note for Domain 1 in Table 4.
    3.11 21 June 2017 Updates to Table 4 (clarification that the abbreviated CV is required for all academic staff for all employment types).
    3.12 24 July Update on references to confirmed evidence table and case managers in Stages 1 to 4. Addition that nested courses must be added to the application and paid for.
    3.13 6 September 2017 Additional evidence required for Table 4 (Domain 3 Teaching), for copies of teaching materials and assessment tasks for at least one core unit of study.
    3.14 22 February 2018 Clarification of unit outline evidence requirements.
    3.15 12 March 2020 For course accreditation, prospective providers are now required to provide copies of teaching materials; assessment tasks and related rubrics, lecture content and tutorial tasks and solutions for all first year units of study. Legislative references were also updated for currency.
    3.16 20 April 2021

    Guidance regarding submission of evidence via URL clarified and reference to the TEQSA financial forecast template added. Reference in indicative evidence requirements to ‘all first-year units of study’ updated to ‘pre-confirmed sample of 6 to 8 units’ consistent with content in CETs.

    Whole document reformatted.

    3.17 3 March 2026 Updated to reflect current processes during substantive assessment and removed reference of assessment table/finding tables.
    3.18 25 March 2026 Removed reference to university category application guide.

    Appendix A

    Table 1. Summary of applicable Standards by application type

    STANDARDS REGISTRATION ACCREDITATION
    1. Student Participation and Attainment    
    1.1. Admission * *
    1.2. Credit and RPL * *
    1.3. Orientation and Progression * *
    1.4. Learning Outcomes and Assessment   *
    1.5. Qualifications and Certification   *
    2. Learning Environment    
    2.1. Facilities and Infrastructure * *
    2.2. Diversity and Equity * *
    2.3. Wellbeing and Safety * * (if concurrent with ESOS Assessment)
    2.4. Student Grievances and Complaints *  
    3. Teaching    
    3.1. Course Design   *
    3.2. Staffing * *
    3.3. Learning Resources and Educational Support * *
    4. Research and Research Training    
    4.1. Research * (if applicable) * (if applicable)
    4.2. Research Training   * (if applicable)
    5. Institutional Quality Assurance    
    5.1. Course Approval and Accreditation * *
    5.2. Academic and Research Integrity *  
    5.3. Monitoring, Review and Improvement * *
    5.4. Delivery with Other Parties * (if applicable) * (if applicable)
     
    6. Governance and Accountability    
    6.1. Corporate Governance *  
    6.2. Corporate Monitoring and Accountability * 6.2.1.i
    6.3. Academic Governance *  
    7. Representation, Information and Information Management    
    7.1. Representation * *
    7.2. Information for Prospective and Current Students * *
    7.3. Information Management * *

     

     

     

    Table 2. HEP Category Criteria indicative evidence requirements (Part B 1.1)

    CRITERIA INDICATIVE EVIDENCE REQUIREMENTS
    1. MEETING STANDARDS AND OFFERING AT LEAST ONE ACCREDITED COURSE 1. No evidence required in addition to the evidence required for all the other applicable Standards
    2. HIGHER EDUCATION PURPOSE AND FREE INTELLECTUAL INQUIRY

    1. Brief narrative overview (see Appendix B)

    1.1. Refer to sections relevant to higher education purpose in (for example) constitution, strategic plan

    1.2. Cross refer to evidence required for Standard 6.1.4

    3. TEACHING AND LEARNING THAT ENGAGE WITH ADVANCED KNOWLEDGE AND INQUIRY

    1. Brief narrative overview (see Appendix B)

    1.1. Cross-refer to relevant features in course documentation and staffing at Standards 3.1.2, 3.2.1, 3.2.2 and 3.2.3

    2. Policy documents on teaching and learning approach and/or teaching and learning plan or similar

    4. SCHOLARSHIP AND RESEARCH

     

    1. Framework of policy and procedures for development of scholarship

    1.1. Cross refer to Standards 3.1.2, 3.2.1, 3.2.3, 4.1.2 and 4.2.2 (if applicable)

    2. Framework of policy and procedures for research and research training (if applicable)

    2.1. Cross refer to evidence required for Standards in Domain 4, Tables 3 and 4 below

    3. Template position descriptions for academic leaders, academic staff members, and research-capable staff members

    4. For any academic staff members appointed or identified so far, provide an aggregated list of scholarly and research output (using the TEQSA template for the aggregated list of scholarly and research output)

     

    Table 3. Registration – indicative evidence requirements (Part A Domains 1-7)

    STANDARDS INDICATIVE EVIDENCE REQUIREMENTS

    1. STUDENT PARTICIPATION AND ATTAINMENT

    1.1-1.3

    1. Overview of strategies, policies and procedures for admission, credit and RPL, and orientation and progression (see Appendix B)

    2. Policies and procedures for:

    2.1. admission, ensuring that admission policies and requirements will be fairly and consistently applied with transparent implementation

    2.2. credit and recognition of prior learning, ensuring that these will be fairly and consistently applied to ensure the integrity of each course and ensure that students are positioned to achieve the required learning outcomes

    2.3. valid assessment of student progress, including policies on:

    • student progress
    • assessment, including moderation of assessment
    • identifying and supporting students at risk

    2.4. assessment of English language proficiency

    3. Contractual arrangements with students including pro-forma standard offers of admission to and acceptances by students, including fee change and refund policies and any documents or conditions incorporated by reference in student contracts

    4. Planned orientation program(s)

    5. Planned academic and other student support services (including study skills and English language) (cross-refer to Standard 2.3.3)

    Note: Evidence relating to the specification, alignment and assessment of learning outcomes is covered in the evidence for course design (Domain 3), required under the Course Accreditation Standards in Table 1 of the HES Framework.

    2. LEARNING ENVIRONMENT

    2.1-2.4

    1. Overview of the learning environment (see Appendix B)

    2. Certificate(s) of occupancy or equivalent for all buildings (reflecting the current use and layout of the building) that includes the legal capacity for each level of each building at any one time

    3. A timetable for each proposed building showing the utilisation of each space per scheduled period during a normal week (including utilisation by other entities)

    4. Plans and description of facilities, infrastructure and equipment, information technology and service/access continuity provisions (including floorplans and TEQSA template for floor space allocation)

    5. Description of facilities made available for students for academic interactions outside of formal teaching (whether on campus or online), and framework for ensuring safety and security on-campus and online

    6. Description of the arrangements for secure access to electronic information, and arrangements for access to adequate electronic communication services, supported by a description of the planned availability during periods of authorised access (allowing for reasonable outages for maintenance, and also allowing for exceptions for locations and circumstances that are not under the direct control of the provider)  

    7. Description of the nature and extent of student support services, and related analysis of student needs (specifying which are to be provided by the applicant and which are to be provided by third parties)

    8. Policies and procedures for:

    8.1. diversity and equity (including recruitment, admission, participation and completion), demonstrating specific consideration of Aboriginal and Torres Strait Islander peoples

    8.2. monitoring of participation, progress and completion by identified student subgroups and use of the findings

    8.3. management of critical incidents

    8.4. addressing student grievances and complaints (may cross refer to related systems at Standards 6.1-6.3 and 7.3.3)

    8.5. compliance with related legislation (including working with children requirements  if applicable)

    3. TEACHING

    3.2 and 3.3

    (3.2.4 if applicable)

    1. Overview of staffing, learning resources and educational support (see Appendix B)

    2. Workforce plan (including implementation of strategies)

    3. Policies and procedures for:

    3.1. staff qualifications and for determining equivalent academic or professional or practice-based experience

    3.2. teaching staff availability for students to seek assistance (including students studying by distance or through third parties)

    3.3. professional development of academic staff

    4. Qualifications and experience of academic director or equivalent (resume) and of other academic leaders with broad responsibilities

    5. Details of learning resources and policy and procedures for updating them

    6. Description of, and access to, the learning management system, including details of accessibility, staff training and technical support on and off campus

    4. RESEARCH AND RESEARCH TRAINING

    4.1 and 4.2

    (if applicable)

     

    1. Overview of research and research training (see Appendix B)

    2. Research and research training policy framework, including:

    2.1. admission

    2.2. policy and procedures for research student supervision and examination

    2.3. codes of conduct

    3. For research leaders:

    3.1. already appointed or proposed, provide a full CV including research publication records

    3.2. not yet appointed or identified, provide position descriptions

    4. Description of research output recording system

    5. Description of research environment in areas where research is to be conducted

    5. INSTITUTIONAL QUALITY ASSURANCE

    5.1-5.3

    5.4 (if applicable)

    1. Overview of institutional quality assurance framework, including relationship with academic governance processes, with organisational chart (see Appendix B)

    2. Policies and procedures for internal quality assurance including cycles of approval and review for:

    2.1. courses, including:

    • template for course proposal as presented for approval
    • plans for internal and external benchmarking of course design and student performance

    2.2. academic and research integrity

    2.3. academic and research misconduct

    2.4. course review, including:

    • course monitoring (i.e. recurrent monitoring of delivery between approval and review)
    • approach to considering, monitoring and responding to student performance data and student feedback
    • plans for reporting feedback on staff teaching and supervision, and
    • periodic course review (at least every seven years) in preparation for re-accreditation

    3. Policies and procedures for work-integrated learning and placements

    4. Contracts with any third parties (if applicable) that deliver courses (specifying responsibility of the proposed provider and the third party), and other evidence of quality assurance controls and arrangements that will ensure compliance with the HES Framework

    6. GOVERNANCE AND ACCOUNTABILITY

    6.1-6.3

    1. Overview of governance and accountability framework, including organisational charts of corporate structure (in the case of subsidiaries of corporate groups) and governance structure (see Appendix B)

    2. If the applicant is a subsidiary company or a member of a corporate group, supply:

    2.1. a copy of the instrument/s of delegation between the parent and subsidiary company (applicant)

    2.2. a copy of the parent company’s risk management plan for the corporate group, and

    2.3. a copy of the strategic plan for the corporate group

    3. Governing body charter or equivalent

    4. Evidence about the corporate governance planning, reporting and monitoring framework, including:

    4.1. constitution of legal entity (or equivalent) or trust deed (if relevant)

    4.2. qualifications and experience of governing body members

    4.3. fit and proper person declarations by governing body members

    4.4. access to independent and academic advice for governing body

    4.5. delegation instruments and review arrangements

    4.6. framework for third-party delivery of higher education including courses (if applicable)

    4.7. framework for periodic independent review of effectiveness of governing body and of academic governance arrangements

    4.8. minutes of governing body meetings for previous 12 months

    4.9. strategic plan/s (including teaching and learning and, if applicable, research), business plan and capital management plan, as well as the schedule of planned course development for the next three years

    4.10. policy framework and reporting arrangements for:

    • freedom of intellectual inquiry
    • equity
    • well-being of students and staff
    • information provision to students
    • compliance, including compliance with the HES Framework
    • strategic planning and institutional benchmarking
    • financial management, viability and sustainability
    • risk management, including a risk management plan, risk register and template status reports on risk and risk management to be reported to the audit and risk committee
    • participation by Aboriginal and Torres Strait Islander people
    • integrity of the awarding of qualifications
    • business continuity planning and general financial and tuition safeguards
    • student complaints, allegations of misconduct, breaches of academic or research integrity and critical incidents
    • addressing lapses in compliance with HES Framework
    • any other academic governance policies and procedures not already provided

    4.11. arrangements for participation by students in decision-making processes

    5. Evidence about academic governance framework, including:

    5.1. terms of reference for academic governing body or bodies

    5.2. institutional benchmarks for academic quality and outcomes

    5.3. processes for academic oversight to ensure the quality of teaching, learning, research and research training

    5.4. participation of students in academic governance

    5.5. minutes of academic body or bodies meetings for previous 12 months

    5.6. policy framework and reporting arrangements for:

    • developing, monitoring and reviewing academic policies and their effectiveness
    • review of implementation of delegations
    • setting and monitoring quality assurance for: academic quality, student outcomes and performance, teaching and learning, and research integrity and research training, and
    • setting and monitoring institutional benchmarks for academic quality and outcomes

    6. Financial information:

    6.1. audited financial statements for the three most recent financial years (or for all years available if the applicant has been operating for less than three financial years). If the most recent financial statement is more than six months old, then an interim financial statement must be attached

    6.1.1. if a start-up entity, provide details of seed funding and/or contingency funding available to the applicant, not disclosed in the audited financial statements attached; this may include a formal loan agreement, capital agreement, deed of guarantee or funding agreement from a related party or other form of financial support

    6. 2. audited financial statements for the parent entity for the three most recent financial years (or for all years available if operating for less than three financial years)

    6.3. marketing plan and evidence of approval of the plans by the governing body

    6.4. processes to ensure maintenance of prudent financial control, and detection and prevention of any fraud and mismanagement within its higher education operations

    6.5. projected income and expenditure statement, projected cash flow statement and projected balance sheet for the next five years (using the TEQSA financial templates for income, cash flow and balance sheets)

    6.6. an example of the financial report as presented (or format proposed to be presented) to the governing body

    6.7. projected student numbers (EFTSL and headcount), and projected staff numbers (FTE and headcount) for the next five years (using the TEQSA templates for projected student and staff numbers), and

    6.8. evidence of Tuition Assurance Safeguard arrangements (i.e. TAS membership details)

    7. For each proposed course of study, description of any specific teach-out or transition contingency arrangements in the event that the course of study were discontinued, including availability and accessibility of similar courses

    7. REPRESENTATION, INFORMATION AND INFORMATION MANAGEMENT

    7.1-7.3 (7.1.2, 7.1.4, 7.2.2g and 7.2.3 if applicable)

    1. Proposed marketing material (including web pages, social media sites and brochures) and general information about the provider including:

    1.1. legal status

    1.2. governance

    1.3. organisational structure

    1.4. financial standing, including provision of a copy of the draft statement of financial standing (see Guidance Note on Financial Standing)

    1.5. delivery locations and their facilities and resources

    1.6. indicative student enrolments

    1.7. proposed courses

    1.8. fees and charges

    1.9. credit and recognition of prior learning policies and procedures

    1.10. access to transition support

    1.11. course delivery, including delivery by third parties

    1.12. learning support and other student services

    1.13. student obligations to the provider

    1.14. policies and procedures relating to students

    1.15. complaints and grievances processes

    1.16. studying in Australia, for international students

    2. Policies and procedures for ensuring compliance with the provider’s obligations to international students under the ESOS Framework (if intending to apply for ESOS registration)

    3. Framework for engagement and monitoring of agents, including draft contract

    4.  Framework to ensure secure and confidential maintenance of records and information systems

     

    Notes:

    1. Evidence requirements are described using generic terms - naming conventions may differ between providers. Refer to the HES Framework (Domains 1-7) for the actual Standards.
    2. The specific evidence required will be documented by TEQSA in the form of the Confirmed Evidence Table for Registration and the Confirmed Evidence Table for Initial Course Accreditation..
    3. All TEQSA application templates are available on the TEQSA website with the corresponding application guides.

     

     

    Table 4. Course accreditation – indicative evidence requirements (Part A Domains 1-7)

    STANDARDS                     INDICATIVE EVIDENCE REQUIREMENTS

    1. STUDENT PARTICIPATION AND ATTAINMENT

    1.1, 1.3.3, 1.4 (1.4.5-1.4.7 if applicable), 1.5

     

     

     

     

     

    1. Contractual arrangements with students including pro forma standard offers of admission to and acceptances by students for each course, including fee change and refund policies and any documents or conditions incorporated by reference in student contracts, and showing any special conditions of enrolment and participation for any course (if applicable)
    2. Course rules for progression including any prerequisites and compulsory requirements
    3. Samples of all certification documentation (including testamurs and statements of results)

    Note: Evidence relating to admission criteria (Standard 1.1.1) and the specification, alignment and assessment of learning outcomes (Standards 1.3.3 and 1.5.3 and Section 1.4) in particular is covered in the evidence for course design (Section 3.1)

    2. LEARNING ENVIRONMENT

    2.1.1 (if applicable)

    1. Description of any specialist facilities (i.e. beyond standard classrooms) and equipment required for each proposed course, including any arrangements for delivery by third parties

    3. TEACHING

    3.1, 3.2 (3.2.4 if applicable), 3.3.1

    1. Proposal for each course (approved by the academic approving body) which must include the following:

    1.1. statement describing the design for the course, including the required elements listed in Appendix C using the TEQSA template for course admission information

    1.2. rationale relating learning outcomes, AQF level specifications, unit learning outcomes and unit assessment using the TEQSA template for constructive alignment, and

    1.3. unit outlines for a pre-confirmed sample of 6 to 8 units of study using the TEQSA template for unit outlines (to confirm selection of sample units, please contact TEQSA at new.registration.enquiries@teqsa.gov.au before you prepare your application)

    1.4. copy of teaching materials for the pre-confirmed sample of 6 to 8 units of study

    1.5. copy of assessment tasks and related rubrics, lecture content and tutorial tasks and solutions for the pre-confirmed sample of 6 to 8 units of study.

    You may be asked to provide fully developed content for other units as required, particularly for courses where specialist content is introduced after first year. Contact TEQSA at new.registration.enquiries@teqsa.gov.au to confirm your evidence requirements. 

    2. Table showing numbers, qualifications and experience of academic leaders and staff for each proposed course (including scholarship and teaching) plus position descriptions for those not yet appointed, as well as projected student numbers, using the TEQSA templates for abbreviated CVs and for projected student and staff numbers.

    3. Note: abbreviated CVs are required for all academic staff (teaching and/or research, employed full time, part time and on a casual basis)

    4. Arrangements for accessibility of teaching staff

    5. Description of learning resources available (or proposed to be made available if the course is approved) for each course, including any arrangements for delivery by third parties

     

    4. RESEARCH AND RESEARCH TRAINING

    (if applicable)

    4.2.2, 4.2.3, 4.2.5

    1. Table showing qualifications and experience of research supervisors for any proposed Higher Degrees by Research (HDR) using the TEQSA template for research management and supervision arrangements plus position descriptions for those not yet appointed

    2. Description of the policy framework for the appointment of supervisors

    3. Description of the applicant’s processes for examination of HDR candidates in the course(s) of study

    4. Description of research environment in each narrow field of study for any proposed HDRs, including evidence that students are admitted to research training only where the training can be provided in a supervisory and study environment of research activity or other creative endeavour, inquiry and scholarship, and that the supervision and resources required for their project are available

    5. INSTITUTIONAL QUALITY ASSURANCE

    5.1.2, 5.1.3

    5.4 (if applicable)

    1. For each proposed course of study:

    1.1. extract of minutes from meeting(s) of committee or board that gave final internal approval to the course as submitted to TEQSA

    1.2. minutes of course advisory committee meeting or similar that provided input into course design

    1.3. reports of external experts (if any) engaged by provider to provide input into course design

    2. Description of arrangements for supervision of work-integrated learning, community-based learning or collaborative research training (if any)

    3. Contract for delivery of a proposed course in whole or in part by each third party (if any), showing quality assurance controls

    6. GOVERNANCE AND ACCOUNTABILITY

    6.2.1i

    1. For each proposed course of study, description of any specific teach-out or transition contingency arrangements in the event that the course of study is discontinued, including availability and accessibility of similar courses

    7. REPRESENTATION, INFORMATION AND INFORMATION MANAGEMENT

    7.1.1, 7.1.5, 7.2.1, 7.2.2a-f

    7.1.2, 7.2.2g (if applicable)

    1. Draft course-specific marketing material and information (including web pages (secured or access to website) and brochures)) for each proposed course made available prior to and after acceptance of an offer, including any materials developed by third parties

     

    Notes:

    1. Evidence requirements are described using generic terms - naming conventions may differ between providers. Refer to the HES Framework (Domains 1-7) for the actual Standards.
    2. The specific evidence required will be documented by TEQSA in the form of the Confirmed Evidence Tables for Registration and Initial Course Accreditation.
    3. All TEQSA application templates are available on the TEQSA portal. Access to the TEQSA portal will be provided by TEQSA once a proposed application is deemed to be sufficiently developed.

     

    Appendix B

    Overviews

    Overviews are designed to orient TEQSA staff and external experts to the evidence being presented, how it fits together, and how it ensures that a provider will meet the requirements in one or more sections of the HES Framework. Each overview should be no more than two A4 pages long, except in the case of Domain 6 - Governance and Accountability, which can have up to two pages per section.

    Each overview should be structured with the following headings:

    1. Objective: what are these arrangements designed to achieve?
    2. Framework: describe the framework of policies and procedures that are being put in place, pointing out the key features.
    3. Resources (if applicable): what resources are being put in place to support achievement of the objective? Note any capital allocations and timelines of development.
    4. Rationale: explain how the framework and the resources will ensure that the objective is achieved and the relevant Standards are met.

    Appendix C

    Course proposal – required elements

    Course proposals should include:

    • rationale (including expected graduate employment opportunities)
    • qualifications to be awarded on completion
    • admissions criteria
    • course learning outcomes, methods of assessment and indicative student workload, and national/international comparators (consistent with Standards 1.4.1-3 and 1.4.5-7 [if applicable])
      • rationale for relationship between learning outcomes, AQF level specifications, unit learning outcomes and unit assessment and summary table mapping this alignment
    • structure, duration and modes of delivery (in particular identifying any subjects delivered 100% online or by distance learning, i.e. not fully onsite or blended)
    • list of units of study (indicate whether compulsory or elective)
    • compulsory requirements for completion
    • exit pathways, articulation arrangements, pathways to further learning
    • requirements for the course to be professionally accredited/registered in order for graduates to gain work in the profession in Australia, and details of arrangements with professional bodies for such professional accreditation/registration
    • research content (for Bachelor Honours, Masters or Doctoral qualifications)
    • planned staffing complement, showing qualifications and experience of course coordinator and for all teaching positions as required by Standard 3.2.3, and:
      • resumes for any staff already engaged
      • position descriptions for positions not yet filled
      • evidence of equivalent academic or professional experience relevant to policy criteria, and
      • arrangements for oversight of staff who do not fully meet Standard 3.2.3.

    Appendix D

    Additional information required for a registration application

    In the online form for the initial registration application, you will also be asked to provide the following information:

    • legal entity details (including: ACN [if relevant], ABN and ASX codes [for listed companies]) and certified copies of supporting documents, based on the TEQSA template for evidence requirements by type of legal entity
    • registered business details (including registered business and trading name details along with certified copies or extracts of supporting certificates)
    • details of the provider’s (or any related entity’s) registrations with other authorities (existing or planned, for example as a Registered Training Organisation or CRICOS registered provider), and a URL for the list of courses currently delivered under these registration(s) as displayed on the relevant provider’s website, or a list of courses planned to be delivered
    • details of the head office and principal place of business
    • proposed delivery sites and any third party, agent or partner arrangements, using the TEQSA registration template for proposed delivery sites and third party/partner arrangement details, and accompanied by supporting documentation
    • contact officer details for this application
    • details of compliance with relevant Commonwealth, state, territory laws, and compliance with regulatory requirements, including any required supporting documents
    • details of the corporate structure and trustee arrangements (if applicable)
    • details of the ownership of the entity for any person or entity that owns 25% or more of the legal entity applying for registration (based on the TEQSA templates for evidence requirements by type of legal entity and for applicant ownership details), and accompanied by the completed TEQSA template for fit and proper person declarations
    • details of applicant history, including the history of related entities (as defined in Appendix F) using the TEQSA templates for applicant history responses
    • details of the legally constituted governing body, including the body which will confer higher education awards
    • details of key personnel, using the TEQSA templates for key personnel details, fit and proper person declarations and abbreviated CVs (with the abbreviated CV required for the CEO and Academic Director only)
    • details of any external advisers, using the TEQSA templates for external advisors
    • details relating to financial viability and sustainability, including details of:
      • financial resources and financial relationships
      • student marketing and recruitment strategies
      • continuity planning and safeguards, and
      • arrangements for the detection and prevention of fraud and mismanagement,  
    • the completed Confirmed Evidence Table for Registration (updated with the document titles/URL details for the specific evidence provided in the online application), and
    • the completed TEQSA application declaration template.

    Appendix E

    Additional information required for an initial course accreditation application

    In the online form for the course accreditation application for a new provider, you will also be asked to provide the following information:

    • the contact officer details for each application (if different to the contact officer details for the registration application)
    • the registered business name(s) under which the applicant intends to deliver the course(s) of study for which accreditation is sought
    • the details of the course(s) covered by this application (including course name, AQF level, language of delivery if other than English [LOTE], as well as the broad, narrow and detailed fields of education). If the application covers a nested course of study, each course that makes up a component of the overall nested course of study must be added and paid for as part of the one application, including the highest level course itself with the nested structure. Note that each of these courses of study will be treated as separate qualifications for the purpose of accreditation by TEQSA
    • whether the applicant intends to enrol overseas students in the course of study for which accreditation is sought (in which case you will need to contact the CRICOS team at cricos@teqsa.gov.au following achieving registration and accreditation, as described in stage 1.3 of this guide)
    • details of the ownership of the intellectual content of the course(s) covered by the application
    • other information about course delivery,  including whether any of the courses included in this application will:
      • be delivered in a language other than English (with additional information required for such courses using the TEQSA initial course accreditation template for delivery details for course(s) delivered in LOTE)
      • be delivered in a country other than Australia
      • include any work integrated learning
      • be delivered by a third party or partner arrangement, or
      • have a major research component     
    • the proposed commencement date of the course(s) covered by this application
    • study patterns using the TEQSA initial course accreditation template for study patterns
    • details of the delivery mode(s) for each course covered by this application (including site name, address, website [if applicable], and list of subjects/units to be delivered at the site)
    • the completed Confirmed Evidence Table for Course Accreditation (new provider) (updated with the document titles/URL details for the specific evidence provided in the online application), and
    • the completed TEQSA application declaration template.

    Appendix F

    Definition of a related entity

    Whether or not an entity is a related entity of an applicant will depend on the specific circumstances. As a guide, an entity will be considered to be a ‘related entity’ if it is:

    1. connected to the applicant by being:

    1.1. able to control, or materially influence, the applicant’s activities or internal affairs

    1.2. able to determine, or materially influence, the outcome of the applicant’s financial and operating policies

    1.3. a member of the applicant

    1.4. financially interested in the applicant’s success or failure or apparent success or failure, or

    1. a body corporate (within the meaning of the Corporations Act 2001[2]) that is related to the applicant by:

    2.1. being a holding company of the applicant

    2.2. being a subsidiary of the applicant

    2.3. being a subsidiary of a holding company of the applicant

    2.4. having one or more directors who are also directors of the applicant, or

    2.5. controlling the applicant.

     

     

     

    [1] The complete TEQSA Act is available from: https://www.legislation.gov.au

    [2] The Australian Government Corporations Act 2001 is available from: https://www.legislation.gov.au  

    Subtitle
    Including related course accreditation application(s) - Version 3.18
    Stakeholder

    Documents

    tom.hewitt-mcmanus
    tom.hewitt-mcmanus
  • Artificial Intelligence (AI) transparency statement

    TEQSA is committed to the safe and responsible use of artificial intelligence (AI). TEQSA acknowledges the opportunities AI offers to improve productivity and is committed to using AI in a manner that is accountable, transparent and maintains public confidence in our agency.

    TEQSA’s approach to AI

    When considering the use of AI TEQSA will ensure any use follows the requirements of the Digital Transformation Agency’s Policy for the responsible use of AI in government.

    Why TEQSA is considering the adoption of AI

    TEQSA is considering using AI to enhance its ability to efficiently protect student interests and uphold the reputation of Australia's higher education sector.

    How we use and are considering using AI

    TEQSA will only use AI where it has been assessed and found to be safe, ethical and effective. Any risks associated with the use of AI will be assessed and managed in accordance with TEQSA’s broader risk framework and whole-of-government policies. TEQSA currently uses the limited AI capabilities of Microsoft productivity tools.

    TEQSA is considering using Microsoft Copilot analytics functionality for insights and workplace productivity. The domains TEQSA is considering the use of AI in are corporate and enabling, and compliance and fraud detection.

    TEQSA is not considering the adoption of AI for decision-making purposes. TEQSA is not considering the use of AI in a manner where a member of the public or a higher education provider would directly interact with, or be significantly impacted by, AI or its outputs without human review.

    How TEQSA will monitor the effectiveness of our AI use

    TEQSA will monitor:

    • our staff completion rates for mandatory AI training
    • productivity impacts of AI use
    • data and analytical insights generated by AI use
    • the nature, circumstance and impacts of any AI incidents.

    Based on the monitoring of AI effectiveness TEQSA will update its governance processes, guidance, policies and training to ensure AI use remains proportionate, safe and beneficial.

    Governance

    We have established governance processes and forums to assess and review the use of AI. These include the establishment of an AI Steering Group (AISG) and appointment of an Accountable Official and a Chief AI Officer to oversee how TEQSA implements and uses AI. The functions of the AISG include:

    • promoting safe and responsible use of AI
    • overseeing the development of TEQSA’s AI policies and processes
    • setting-up and overseeing AI initiatives and pilots
    • developing pathways for staff, service providers and other stakeholders to report AI use concerns or incidents
    • overseeing development and implementation of mandatory AI capability training for all staff.

    Compliance

    TEQSA will only use AI when doing so is in accordance with applicable legislation, frameworks, policies and best practice.  Any AI initiatives will align with the APS values, and TEQSA delivery of public value.

    Who to contact about TEQSA’s statement

    For any questions regarding this statement, or for more information about how TEQSA uses AI, please email enquiries@teqsa.gov.au.

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  • Risk assessment cycle

    Consultation on TEQSA’s Regulatory Risk Framework

    Consultation on TEQSA’s Regulatory Risk Framework was launched on 19 March 2026. 
     

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  • How to apply to add an ELICOS course to CRICOS

    ELICOS courses

    English Language Intensive Courses for Overseas Students (ELICOS) courses are nationally recognised and provide solely or mostly English language instruction to help overseas students improve their English. This may be for work or career purposes, personal interest, travel, or to prepare them to continue their education in English, either in Australia or elsewhere.

    Only education institutions registered under the Education Services for Overseas Students Act 2000 (ESOS Act) and listed on the Commonwealth Register of Institutions and Courses for Overseas Students (CRICOS) can enrol overseas students to study in Australia on a student visa.

    TEQSA has regulatory responsibility for ELICOS courses delivered by registered higher education providers, and ELICOS courses delivered by education providers with an entry arrangement with at least one registered higher education provider. TEQSA is also the ESOS agency responsible for registering and renewing registration on CRICOS by these providers.

    ELICOS courses must comply with requirements set out in the:

    Where there is an arrangement in place for an overseas student to enter a tertiary course directly following successful completion of the ELICOS course, providers must demonstrate that assessment outcomes for overseas students are comparable to other English language criteria used for admission to that tertiary course.  For more information, see TEQSA’s ELICOS direct entry guide.

    While there are non-statutory organisations that provide professional accreditation, professional development, quality assurance reviews and other services supporting the standard of English language teaching in Australia, only an Australian Government ESOS agency can approve providers to deliver ELICOS courses to overseas students who are in Australia on a student visa.

    TEQSA strongly encourages providers applying to accredit a new course or to renew accreditation for their ELICOS course to engage independent expert advice.

    TEQSA expects that ELICOS providers can demonstrate how they are ensuring their management, teaching, marketing and administration staff are engaged with contemporary, best-practice approaches to educational and professional outcomes, reflecting an up-to-date knowledge of significant developments in theory and practice in English language training.

    Self-assurance report

    TEQSA requires that providers seeking to add an ELICOS course to their CRICOS registration or renew an existing ELICOS course submit a self-assurance report.

    A self-assurance report is an opportunity for providers to demonstrate the effectiveness of their self-assurance mechanisms.

    The report should consist of no more than 5 pages outlining how the provider’s governing body assures itself of the quality of its education operations in relation to its ELICOS course, and that it meets and will continue to meet the requirements of the ESOS Act, the National Code 2018 and the ELICOS Standards.

    Note: All claims made in the self-assurance report must be substantiated by evidence, with reference to specific supporting documents in-text. Wherever possible, supporting evidence should be directly accessible via in-text hyperlinks, included as attachments to the report where specified, or otherwise listed in an index for later submission on request.

    Adding a new ELICOS course

    As part of the self-assurance report, providers wishing to add a new ELICOS course to CRICOS should:

    1. Provide evidence of how risks have been identified, managed and mitigated, and how the provider will manage these risks going forward, including areas for continuous improvement, and associated actions and measures to monitor success.
    2. Demonstrate how the provider manages key sector risks in the following areas:
    Student participation, support and experience

    TEQSA recommends that providers consider:

    Student attainment

    TEQSA recommends that providers consider:

    Workforce planning

    TEQSA recommends that providers consider:

    Note: TEQSA expects that providers specialising in the delivery of ELICOS courses will adapt sector-wide advice to the specific needs of their students.

    1. Outline the findings, actions arising, and resulting outcomes of at least one review by a suitably qualified discipline expert that verifies that the course is compliant with the ELICOS Standards. A copy of the review should be included as an attachment to the self-assurance report. See the section Commissioning a review of compliance with the ELICOS Standards below for further information.
    2. Provide evidence of the course’s approval and oversight through the provider’s internal quality assurance mechanisms.
    3. Demonstrate that the ELICOS Course meets the minimum requirement of 20 hours face-to-face scheduled course contact per week, as well as any other study requirements and any scheduled breaks.
    4. Verify that policies and procedures related to study arrangements for students under the age of 18 comply with the National Code 2018.
    5. Outline that facilities and operations for any mixed-age student cohorts are designed to meet the needs of students of different ages, maturity and levels of English language proficiency.
    6. Outline access to services, learning opportunities, facilities and equipment that address students’ English language learning needs.
    7. Demonstrate that course materials and tutoring are tailored to meet student learning requirements, taking into account the differing levels of students’ age and maturity.
    8. Provide evidence of the formal measures the provider has implemented to ensure that assessment outcomes for the English language subjects are comparable to other criteria used for admission to the available higher education pathways, or for admission to other similar courses of study.

    Renewing an existing ELICOS course

    TEQSA requires CRICOS-registered providers who deliver ELICOS courses to apply for re-accreditation of their ELICOS course(s) at the same time they are applying to renew their CRICOS registration. For these providers, the application to renew their ELICOS course(s) is integrated into the application to renew their CRICOS registration. These providers will submit 2 self-assurance reports as part of their CRICOS renewal: one focused on the CRICOS re-registration requirements, and one focused on the ELICOS requirements.

    Providers wishing to renew an ELICOS course should follow the same requirements in preparing the self-assurance report as when applying to add a new ELICOS course to CRICOS.

    Commissioning a review of compliance with the ELICOS Standards

    TEQSA strongly encourages providers to commission a review by a suitably qualified discipline expert to verify their ELICOS courses’ compliance with the ESOS Act, the National Code 2018 and the ELICOS Standards. Commissioning a review can be an effective way for a provider to check that the design of their ELICOS course and their institutional policies, procedures and practices are fit for purpose.

    The engagement of an independent expert should be seen primarily as an opportunity to contribute to self-assurance and the continuous improvement of the organisation, rather than a method to meet TEQSA or other requirements. TEQSA expects providers can show how they have reflected on the recommendations made and identified and implemented improvements, both of which are critical elements of a healthy self-assurance and quality improvement process.

    Reviewers’ professional experience and qualifications should match the requirements of the review task, and reviewers should be briefed before the assignment and given clear specifications for the task. TEQSA has prepared a sample brief for reviewers, to indicate TEQSA’s expectations in relation to the scope of the review.

    Further information

    For more information or assistance with applying to add an ELICOS course to CRICOS, please contact the CRICOS team at cricos@teqsa.gov.au.
     

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  • Chegg penalised for contravening academic cheating laws

    The Tertiary Education Quality and Standards Agency (TEQSA) welcomes today’s decision of the Federal Court of Australia in proceedings brought by TEQSA against Chegg Inc. The Court found that Chegg contravened academic cheating laws on three occasions through its ‘Expert Q&A’ service, and ordered it to pay penalties of $500,000 and costs of $150,000. This decision marks a significant outcome for the integrity of higher education sector and is an Australian-first for contraventions of Australia’s academic cheating laws. 

    This case, the first of its kind in Australia, considered new laws introduced in 2020, amending the Tertiary Education Quality and Standards Agency Act 2011 (TEQSA Act) to prohibit the provision of academic cheating services.

    The Court found that on 3 occasions, Chegg contravened subsection 114A(3) of the TEQSA Act, which prohibits providing, offering to provide, or arranging for a third party to provide, an academic cheating service to a higher education student.

    TEQSA Chief Executive Officer Dr Mary Russell said the decision sends a clear signal that services which undermine academic integrity and put learning outcomes at risk have no place in Australia’s higher education system. 

    The Court’s decision provides an important milestone for the sector’s response to emerging threats to academic integrity. 

    We note and appreciate that providers played a critical role in collecting regulatory intelligence, in proactively raising concerns about Chegg. Bringing concerns to TEQSA’s attention early supports timely, risk-based regulatory action.

    TEQSA will continue to work closely with providers, government and international partners to uphold academic standards and protect the reputation of the higher education sector, and student experiences and outcomes. 

    Quotes attributable to TEQSA Chief Executive Officer Dr Mary Russell

    “Academic integrity is fundamental to the quality and reputation of Australia’s higher education sector and the academic success and experiences of students.“

    “This outcome reinforces the importance of academic integrity to Australian higher education. TEQSA will act decisively to address allegations of academic cheating services being provided or offered to Australian higher education students.”

    “TEQSA welcomes reports from students, providers, academic staff and the wider public about suspected academic cheating services. Reports can be made via our website at teqsa.gov.au.”

    For more information about the legal proceedings against Chegg

    Please refer to TEQSA’s October 2024 statement on legal action against Chegg, which outlined TEQSA’s allegations and what TEQSA was seeking: TEQSA commences legal proceedings against Chegg.

    The publicly available details about the Chegg matter can be found on the Federal Court’s website.

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