• Careers

    If you want to work for a mission-focused organisation that offers flexibility, great conditions, and the ability to contribute to the excellence of Australian higher education, the Tertiary Education Quality and Standards Agency is the place for you.

    Jobs at TEQSA

    Search for current vacancies on our online job portal.

    You can also register your interest in temporary employment opportunities through our Temporary Employment Registers and sign up to receive job alerts.

    Working at TEQSA

    Why choose TEQSA?

    At TEQSA, we are committed to providing a workplace that recognises and values the diversity of its employees and we encourage excellence, continuous improvement, professional development, integrity and an array of perspectives and contributions.

    Our purpose

    TEQSA is Australia’s independent national quality assurance and regulatory agency for higher education. TEQSA’s purpose is to deliver quality assurance that protects the interests of students and the reputation and standing of Australian higher education.

    TEQSA has three strategic objectives in delivering its purpose:

    1. Promote and support good practice and effective self-assurance across the sector.
    2. Identify, analyse, and respond to risks to the sector.
    3. Ensure compliance with applicable legislation through effective and efficient regulation.

    Our culture

    At TEQSA we want and promote a work environment that is characterised by fairness, personal accountability, and mutual trust and respect. We understand our employees are the key to our success and our focus is to ensure they feel safe, valued, and fulfilled in the work that they do.

    The core values by which we operate include:

    • Trust – We have confidence in each other to do our best. We encourage open and honest conversations that focus on the issue, not the person. We promote a supportive and safe workplace environment.
    • Respect – We approach every situation with kindness, compassion, and an open mindset. We value people, the range of views and experience they bring, and the work they undertake.
    • Accountability – We hold ourselves and each other accountable for our actions, how we work together, and the quality of what we deliver. We gather feedback, reflect, and act on opportunities for improvement.
    • Collaboration – We draw on our collective strength by encouraging each other to contribute to the achievement of shared objectives. We provide context and information to help others succeed.

    Our offer

    People are at the heart of TEQSA’s success, and we are committed to enabling our employees to perform at their best. We offer the following benefits:

    • work that is meaningful, diverse, and challenging
    • genuine flexibility to help achieve a balance between work and life, including access to flexible hours, opportunities for hybrid work and flextime
    • competitive salaries and 15.4% superannuation
    • generous leave provisions to help you live your best life outside of work, including:
      • 4 weeks annual leave, plus additional paid leave when we close down over the Christmas to New Year period
      • option to purchase up to 4 weeks additional leave per year
      • paid parental leave, including maternity leave, supporting parents leave and adoption and foster care leave
      • up to 18 days paid personal leave per year to recover from illness or injury or to care for a family member
      • paid study leave.
    • salary packaging options for eligible staff
    • a national presence (TEQSA’s new, contemporary office is located in Melbourne CBD and remote working arrangements are supported for employees living interstate)
    • a focus on your health and wellbeing with subsidies for flu vaccinations and an Employee Assistance Program. 

    Investing in your professional growth and career development is our key to success. Access to training courses, conferences (including the annual TEQSA conference), webinars, and external study support will ensure you’ll never stop learning and will open doors to rewarding career pathways.

    Our community

    By joining TEQSA, you become a part of the Australian Public Service community of strong, passionate, and proud professionals, and affirm your commitment towards working for something greater than yourself.

    The Australian Public Service (APS) offers a clear purpose and meaningful work where you can make a positive impact in people's lives. We provide a work life balance that supports your lifestyle with great employment conditions.

    Working with us means you’re contributing to improve outcomes for Australia and Australians.

    Find out more

    Applying for jobs

    Questions about the recruitment process

    If you have specific questions about an advertised job, please call the contact officer listed on the job and found in the Additional Information section (in the Candidate Information Pack).

    If you have any general questions about the recruitment process, please contact TEQSA’s Recruitment team at recruitment@teqsa.gov.au.

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  • Register now for the TEQSA 2024 Conference

    Our 8th annual conference on 13 November is exploring the theme of Navigating tomorrow: Anticipating challenges, embracing change. Join us for Australia's only truly sector-focused event in the award-winning Grand Ballroom at Sofitel Melbourne on Collins, in the heart of the Treasury precinct and Fitzroy Gardens. A virtual attendance option is also available.

    This year, we're delighted to welcome Professor Braden Hill, of Edith Cowan University, as our Master of Ceremonies, and Productivity Commission Chair, Danielle Wood, for our keynote panel discussion. The Hon Jason Clare MP, Minister for Education, will also attend to give the Minister's Welcome Address. A conference program of inspirational speakers will explore a range of topics including the rapid transformation in technology, demographics and global pressures facing providers, students and the Australian community, and the opportunities and risks that will help the sector prepare for a dynamic future in higher education.

    In planning this year’s conference we’ve listened to your feedback and enhanced the networking sessions, including an exclusive Welcome Reception at Sofi's Lounge on Tuesday 12 November and the traditional post-conference cocktail event on Wednesday 13 November. A half day of pre-conference seminars is also scheduled on 12 November.

    See the conference website for more details, including early bird tickets and discounted accommodation offers.

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    TEQSA Conference 2024
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  • International engagement

    We work closely with international higher education quality assurance and regulatory agencies and participate in global forums, as part of our work to protect and enhance the integrity, quality and reputation of Australian higher education. TEQSA seeks to work collaboratively with overseas regulatory and quality assurance agencies to protect and enhance the quality and integrity of higher education.

    Visiting delegations

    To request a delegation visit, please use our contact form. Please submit your request at least two months in advance of the proposed date and include:

    • name of your organisation
    • contact person details: Name, title, email address, telephone, if contact is in Australia or your home country
    • date of proposed visit
    • name and title of the head of the delegation and number of officials attending
    • purpose of the visit, including specific topics to be discussed
    • previous contact or visits with TEQSA (if any)
    • list of other Australian organisations/government agencies you may also be visiting during the trip.

    TEQSA will let you know if we are able to meet your request within 15 days of receiving your completed request.

    Speaking invitations

    International organisations wishing to invite a TEQSA representative to speak at their event should use our speaker request form. Please note that TEQSA requires at least 28 days advance notice of any request and that TEQSA is not able to provide speakers for all requested events. TEQSA will let you know if we are able to meet your request as soon as possible after receiving your completed request.

    Memorandums of Understanding (MOUs)

    TEQSA is presently reviewing our approach to memorandums of understanding with international organisations. Please use our contact form to enquire about current or prospective MOUs (including renewals).

    International projects

    Global academic integrity network (GAIN)

    The Global Academic Integrity Network is a consortium of education quality and integrity agencies worldwide joining forces to fight the rise of commercial academic cheating services targeting students. Founded by Quality and Qualifications Ireland and TEQSA, the network aims to tackle commercial cheating operations, protecting students, qualifications and the integrity of national education systems.

    APEC Quality Assurance of Online Learning Project

    APEC QA of Online Learning Project

    The Department of Education and Training approached TEQSA in mid-2016 to manage a project focused on the quality assurance of online higher education for countries in the APEC region. The project deliverables include the development of a Discussion Paper and Toolkit, a workshop on the Toolkit with representatives from a range of APEC economies followed by a limited number of validations in Indonesia, Vietnam and Mexico and finalisation of the discussion paper and toolkit. This work was completed in 2017. 

    Toolkit to support quality assurance agencies to address academic integrity and contract cheating

    Toolkit to support quality assurance agencies to address academic integrity and contract cheating

    The toolkit was developed to share Australia’s lessons with our colleagues in quality assurance agencies in the global fight against contract cheating and other threats to academic integrity. It applies the principles of quality assurance to creating strong frameworks that support academic integrity.

    TEQSA led the development of the toolkit which was funded by a grant from the International Network for Quality Assurance Agencies in Higher Education (INQAAHE).

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  • Compliance reports

    This report outlines our compliance priorities for the upcoming year, as well as our compliance and enforcement activities for the previous year.

    The report also includes compliance in focus guidance to support higher education providers in meeting their obligations.

    Latest report

    Past reports

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  • Compliance priorities

    Under the Compliance Monitoring Framework, we set compliance priorities within agreed risk tolerance parameters approved by TEQSA’s Commission.

    These priorities guide our compliance monitoring activities for the greatest regulatory impact to protect students and the quality, integrity and reputation of the sector.

    Our compliance priorities are reviewed on an annual basis to ensure they remain relevant and reflective of risk in the sector and are published in the annual compliance report.

    Compliance priorities for 2024

    Upholding wellbeing and safety

    Issues relating to the wellbeing and safety of students (including those who are vulnerable or under 18) with particular focus on systemic failures to:

    • provide adequate assistance and support mechanisms for students, including academic advice, learning support and mental health support
    • address barriers for students with a disability
    • adequately inform staff and students about grievance mechanisms.

    Ensuring academic quality

    Issues affecting academic quality, focusing on:

    • monitoring students at (academic) risk
    • systemic deterioration or failure of academic quality (including quality of online delivery)
    • admission of students who are ill-equipped to succeed
    • inadequate oversight of third-party delivery.

    Protecting sector integrity

    Issues that put the integrity of the sector at risk, with a focus on fraud and criminality, including:

    • not implementing policies and procedures relating to academic integrity
    • creating incentives for non-genuine students
    • poor oversight and management of overseas education agents
    • commercial academic cheating services.

    Strengthening corporate governance

    Issues that impede the delivery of quality higher education including:

    • changes in ownership and cross ownership
    • insufficient expertise in higher education
    • inadequate risk management
    • underpayment of staff.

    Maintaining information security

    Issues with information security, including those related to:

    • poor identification and management of cyber security risks
    • inadequate protection of staff and student data, research data technology development and use
    • intellectual property.

    Monitoring financial standing

    Issues that affect a provider’s present and projected financial sustainability and viability, with a particular focus on:

    • significant financial mismanagement
    • lack of resilience to shifts in revenue sources. 

    Compliance in focus

    As part of our annual compliance report, TEQSA publishes advice to support providers in meeting their HES Framework obligations.

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  • Compliance Monitoring Framework

    Overview

    The Compliance Monitoring Framework supports our regulatory oversight of providers’ compliance and enhances community confidence that the quality of Australian higher education is maintained. 

    The framework assists TEQSA to perform its core regulatory functions and powers under the Tertiary Education Quality and Standards Agency Act 2011, Education Services for Overseas Students Act 2000 and subordinate legislation and is informed by our statements about our Approach to Quality Assurance and Regulation and Compliance and Enforcement.

    Figure 1: Key elements of TEQSA’s compliance monitoring cycle

    Diagram showing TEQSA’s compliance monitoring cycle

     

    The framework is reviewed by TEQSA’s Commission annually, or where there is significant change affecting the sector, to ensure it reflects changing regulatory risks and remains effective.

    Framework elements

    Identify

    TEQSA’s broad compliance monitoring activities provide us with insight into emerging and current risks to the sector, as well as common risks to provider quality assurance practices.

    This assists us to identify and focus on the areas of non-compliance that pose the greatest risk to students and the quality, integrity and reputation of the higher education sector.

    TEQSA monitors and identifies risk through a number of interconnected and complementary activities, including:

    • TEQSA’s annual provider Risk Assessment Framework, a tool to identify risk, which provides a snapshot of each higher education provider, including regulatory history 
    • assessments for renewal of TEQSA and CRICOS registration and accreditation
    • compliance assessments and investigations, and enforcement action
    • information and intelligence from various sources, including peak and professional accreditation bodies, other government agencies, concerns and material change notifications
    • sector-wide thematic analyses and consultation/engagement with key stakeholders.

    Prioritise

    We set compliance priorities within agreed risk tolerance parameters, approved by TEQSA’s Commission, to guide our compliance monitoring activities for the greatest regulatory impact to protect students and the quality, integrity and reputation of the sector. These are reviewed on an annual basis to ensure they remain relevant and reflective of risk in the sector and are published in the annual compliance report.

    As a risk-based regulator, TEQSA’s prioritisation model, based on the compliance priorities, is an essential component of our approach to compliance monitoring. It involves a robust triage process to promptly identify those issues that pose the greatest risks. This helps to prioritise TEQSA’s work and determine how best to allocate our resources. 

    The Compliance Priorities, annual provider risk assessment and other information and intelligence sources feed into the development of an Annual Compliance Program. This is a proactive and forward-looking plan to target current, systemic and emerging risks. This targeted approach provides assurance that priority risk areas are being managed in the sector.

    Action

    TEQSA has a range of regulatory tools and statutory powers to address non-compliance. Our regulatory response is guided by the Compliance and Enforcement Policy, which documents principles for undertaking enforcement activities and supporting processes and procedures.

    Where we identify that a provider is not complying (or is at substantial risk of not complying) with its obligations, our level of regulatory response will: reflect the level of risk identified, be proportionate to the issues we seek to address, be tailored to the individual circumstances so as to achieve the most effective compliance outcome.

    Learn

    Information gained from compliance monitoring activities and lessons learned from the action and response flow back into monitoring and assessment activities as regulatory intelligence.

    We work across government, sharing resources, information and findings, where it is relevant to the functions and powers of other agencies. This joined up approach reduces duplication of effort and increases our knowledge base. 

    Inform

    We communicate information about our compliance monitoring activities to raise awareness and inform, which in turn helps the sector build capability through lessons learnt. We do this by tailoring and publishing education and guidance based on findings from compliance monitoring activities and through our annual compliance report. We also consult with the sector and key stakeholders, including peak bodies, to assist the sector to develop solutions to problems.

    Framework principles

    The Compliance Monitoring Framework is underpinned by the following contemporary best-practice regulatory principles:

    Principle Commitment
    Risk-based TEQSA’s regulatory approach is proactive and responsive in identifying, assessing and responding to risk, and prioritising and targeting resources toward specific groups or behaviours that pose the greatest risk of harm to students, quality and the reputation of the higher education sector.
    Proportionate TEQSA’s regulatory response is proportionate to the problem that it seeks to address. 
    Necessary TEQSA will not burden regulated entities any more than is reasonably necessary in the circumstances, and will seek opportunities for reducing the administrative burden of regulation and avoiding duplication where possible.
    Collaborative TEQSA works in partnership with the sector to support the delivery of quality education and protect the interests of students. TEQSA also works collaboratively with other regulators and stakeholders who share responsibility for ensuring quality in the sector.
    Evidence-based TEQSA makes informed and considered decisions, based on the best available evidence, that withstand scrutiny.
    Intelligence-led TEQSA effectively uses information and data to predict risk and inform decision-making about how to manage key compliance risks.
    Outcomes-focused Regulatory practice and decision-making are driven by a desire to achieve good regulatory outcomes. This includes intervening to address risk early. Progress against outcomes is measured by sector continuous improvement and progress towards enhancing sector self-assurance.
    Lawful TEQSA undertakes compliance activities within its powers, in accordance with the regulatory principles.
    Fair TEQSA undertakes compliance monitoring activities in accordance with its policies and processes, including those related to privacy, security, and records management. This is done in a manner that is procedurally fair, impartial and ethical. TEQSA commits to timely engagement with providers. 
    Transparent TEQSA is committed to maintaining and enhancing transparency and accountability in the sector and contributing to public trust and confidence. In deciding whether to make TEQSA’s compliance and enforcement actions public, TEQSA will balance transparency with the matters outlined in the Public Disclosure Policy.
    Focused on building capability TEQSA’s activities support regulated entities to meet their obligations and build their capability towards a compliance culture.


     

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