• HESF Domain 6: Governance and accountability

    Scope and intent of the Domain

    This Domain (Sections 6.1-6.3) of the Higher Education Standards Framework (Threshold Standards) 2021 (HES Framework) encompasses:

    • specification of an accountable governing body with some elaboration of its key governance roles
    • specific corporate accountabilities to be demonstrated by the provider, which the governing body also assures itself are met
    • requirements for academic governance oversight of a provider’s higher education activities.

    This Domain represents a collection, at a corporate level, of the provider’s accountabilities, both as a responsible corporate entity and as a provider of quality higher education, including responsibility for compliance with the requirements of the other six Domains of the HES Framework. Some of these accountabilities reside solely with the governing body, although most rely on delegations of authority from the governing body to various parts/officers of the provider. 

    Because of its overarching nature, the extent to which a provider demonstrates its capacity to meet the Standards of this Domain (along with Domains 5 and 7) as part of its ordinary business will be a significant factor in building TEQSA’s confidence about the provider’s capacity to meet and continue to meet the requirements of the HES Framework overall.

    Our commentary

    6.1 Corporate Governance

    This Section requires a provider's governing body to be formally established by a legal instrument (e.g. by a specific Act or under the Corporations Act or State Act unless the provider is an individual operating from a Territory). The Standards do not prescribe the model of governance (e.g. Board/CEO or Board/Executive Director) but at least two members of the body must be independent and, consequently, could not be executive directors (the concept of an independent director is elaborated on in the Guidance Note for Corporate Governance).

    The Standards require the governing body to exercise governance functions and to hold the organisation accountable, which TEQSA would expect to see reflected in the entity’s instrument of establishment, constitution, a board charter or the like and/or delegated authorities put in place by the governing body. Standard 6.1.3 specifies a number of key governance roles for the governing body. Provided these are carried out as contemplated by the Standard, we would not seek to specify how these roles are undertaken. Notable among these roles is the conduct of periodic independent reviews of the effectiveness of the governing body and the academic governance processes the provider has implemented. For an established provider, we will require reports of these reviews and evidence of improvements arising, or planned to arise, from them. In addition, we will also need to be satisfied that arrangements to meet contingencies including cessation as a provider are available and likely to be effective.

    Reference point

    • Tertiary Education Quality and Standards Agency Fit and Proper Person Determination 2018. 

    6.2 Corporate Monitoring and Accountability

    This Section of the Standards specifies a series of critical accountabilities that the provider must be able to demonstrate, and that the governing body, as part of its governance role, must be able to satisfy itself are being met. The governing body should set in place delegated authorities required for effective governance, and TEQSA will review these (including their effectiveness). The governing body must also be able to demonstrate that it has assured itself that these accountabilities are being met as part of its ordinary business, for example, as recorded in its business agendas, confirmed minutes and actions arising such as compliance monitoring, risk management and monitoring of delegated authorities.

    Management of risks must include risks to quality. We will expect the provider to be able to demonstrate how the governing body remains abreast of any occurrences of academic misconduct, serious complaints, critical incidents and actual or potential lapses in relation to the HES Framework (see Paragraphs j and k of Standard 6.2.1) through its reporting framework. The evidence required to demonstrate financial viability and the financial capability to meet the Standards and sustain the quality of higher education is detailed in the Application guide for new providers.

    Reference points

    • ASX Corporate Governance Council (July 2014, or as amended), Corporate Governance Principles and Recommendations (3rd Edition)
    • Universities Australia (July 2011), Voluntary Code of Best Practice for the Governance of Australian Universities.

    6.3 Academic Governance

    This Domain represents the highest level of academic governance oversight mechanisms established by the provider. Neither the Standards nor TEQSA prescribe the structures that may be employed (such as an Academic Board or Senate). However, the outcomes that are to be achieved are specified by the Standards and we will expect a provider to demonstrate that its chosen mechanisms for academic governance achieve these outcomes. A provider’s academic governance systems represent a critical oversight link between the provider’s detailed internal quality assurance arrangements (see Domain 5), the accountability of the governing body for the quality of the higher education it offers and for meeting the requirements of the HES Framework (see Domain 6).

    We will expect to see evidence of high level academic oversight (e.g. policy development and review, performance analyses, review findings and actions arising) as contemplated by Standards 6.3.1-6.3.3 as part of the provider’s normal business, including reports and analyses presented to the governing body. A provider’s capacity to maintain effective academic oversight of its higher education activities will be critical to our confidence in the provider and their ability to meet the rest of the Standards.

    Relevant guidance notes

    The following guidance notes can be accessed at our Guidance notes page, or from the links below:

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  • How to apply to renew provider registration

    TEQSA registers providers to deliver higher education for a specific period, up to a maximum of 7 years. Each registered provider is required to apply to renew its registration at least 180 days before its current registration period lapses. Your registration period is published on the National Register under the ‘Registration’ tab.

    Applications must be on the approved online application form (available from the Provider Portal), include all information requested, and be accompanied by the applicable fee and payment/invoice form. See more information on our fees page.

    Once an application has been submitted, your registration continues until TEQSA has made a decision on the application. There are no additional restrictions on a provider’s registration while an application is under assessment.

    The time it takes for TEQSA to assess an application to renew registration depends on the quality of the submission, any concurrent assessments being undertaken by TEQSA, and the time it takes for providers to respond to requests by TEQSA. As part of the assessment, TEQSA may request evidence to address gaps in the application, or to substantiate claims made in the submission.

    Key stages

    • Stage 1: Prepare your application
    • Stage 2: Submit your application
    • Stage 3: Application is assessed by TEQSA
    • Stage 4: Findings and recommendations
    • Stage 5: Application is decided by the TEQSA Commission
    • Stage 6: Decision is published on the National Register

    Application guide for renewal of registration

    TEQSA encourages all applicants to read the application guide for renewal of registration before submitting an application. The application guide explains the application process, sets out the required evidence that will need to be submitted with each application, and provides guidance in preparing the application.

    Key considerations for providers preparing a self-assurance report (renewal of registration)

    All providers are required to prepare and submit a self-assurance report as part of an application for renewal of registration. This report should demonstrate the effectiveness of a provider’s self-assurance processes as an integral part of their day-to-day operations in identifying, managing, and mitigating institutional risks.

    In preparing the report, providers should consider the key sector-wide issues that pose significant institutional risk. Guidance on what TEQSA expects providers to consider is available on TEQSA’s website.

    Multiple applications

    Providers are encouraged to apply for renewal of registration at the same time as renewal of CRICOS registration, course reaccreditation, and where applicable, other regulatory processes such as application for self-accrediting authority or an application to change provider category. The ability to submit concurrent applications will depend on a range of factors, including accreditation and registration periods. Providers are strongly encouraged to contact us to discuss the best way of packaging applications prior to submission.

    Further information

    For further information when preparing your application for renewal of registration, please contact TEQSA’s re-registration team at reregistration.enquiries@teqsa.gov.au.
     

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  • Addressing the risk of genAI to award integrity

    TEQSA has published a new resource, The evolving risk to academic integrity posed by generative artificial intelligence: Options for immediate action, authored by Associate Professor Jason Lodge (University of Queensland).

    This document is offered to support providers in taking immediate action to address the risk genAI poses to award integrity. It offers ideas for strategies and actions which higher education institutions can take now, to assure their students are meeting the learning outcomes of their course of study.

    The resource is offered to support institutions while they work towards long-term solutions, and complements our existing resource, Assessment Reform for the Age of Artificial Intelligence.

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  • Cyber security e-learning modules

    These training modules, for Institutes of Higher Education and University Colleges, will build your knowledge of cyber security in the higher education sector and provide information on cyber security risks and how to mitigate them.

    At a glance
    • Content: 2 online modules
    • Duration: 3 hours, self-directed and self-paced
    • Cost: Free
    About the cyber security training resources

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    The modules are available online and free of charge to all interested staff with an Australian higher education provider email address. Alternatively, providers are able to download the modules and embed them into their e-learning system. 

    There are 2 modules available:

    The modules aim to support institutions in developing awareness and capability to mitigate the risk of cybercrime. The cyber security modules add to our existing e-learning resources, the TEQSA Masterclass – contract cheating detection and deterrence.

    If you have already registered for our online Masterclass, you do not need to register again in our learning management system, simply use your existing username and password.

    Some users may not receive confirmation emails when signing up. If this occurs, please allow 2-3 business days and then try logging in again. If you are still unable to login, email integrityunit@teqsa.gov.au.

    Designers and contributors

    The modules were developed in collaboration with RMIT University’s Centre for Cyber Security Research and Innovation (CCSRI). They are an adaptation of resources which were created at the request of the Department of Education for Australian universities.

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    Related links

  • Cyber security e-learning now available

    To support Institutes of Higher Education and University Colleges in developing staff awareness and capability to mitigate the risk of cyber security breaches, TEQSA has made available new e-learning modules:

    • Enhancing cyber security awareness – suited to all interested staff. This module offers an introduction to cyber security in higher education and explores ways to protect information and reduce the risk of cybercrime.
    • Cyber security for senior leadership – suited to senior leadership. This module provides an introduction to cyber security in Australian higher education, including supply chain and cyber risks and reporting incidents.

    TEQSA has collaborated with RMIT University’s Centre for Cyber Security Research and Innovation (CCSRI) to develop these modules and the associated resources. They are an adaptation of resources which were created at the request of the Department of Education for Australian universities.

    The online modules are self-directed and self-paced. They can be accessed free of charge through the TEQSA website with an Australian higher education provider email address, or downloaded and embedded into a provider’s e-learning system.

    Further information

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  • Portals undergoing scheduled maintenance

    TEQSA's Experts and Provider Portals will be unavailable during the period:

    5:00am on Friday 16 August until 11:59pm on Sunday 18 August 2024 (AEST)

    All users have been notified by email.

    The outage is required to perform urgent maintenance, and we apologise for any inconvenience.

    Users are asked to not attempt to use the portals during this period. To prevent loss of data, please ensure all work is saved by midnight Thursday 15 August. 

    If the outage is likely to impact your ability to meet a deadline, please contact your case/assessment manager as soon as possible to discuss alternative arrangements.

    Should further portal maintenance be required in the coming weeks that impacts your system availability, we will notify users again.

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  • Provider registration

  • Careers

    If you want to work for a mission-focused organisation that offers flexibility, great conditions, and the ability to contribute to the excellence of Australian higher education, the Tertiary Education Quality and Standards Agency is the place for you.

    Jobs at TEQSA

    Search for current vacancies on our online job portal.

    You can also register your interest in temporary employment opportunities through our Temporary Employment Registers and sign up to receive job alerts.

    Working at TEQSA

    Why choose TEQSA?

    At TEQSA, we are committed to providing a workplace that recognises and values the diversity of its employees and we encourage excellence, continuous improvement, professional development, integrity and an array of perspectives and contributions.

    Our purpose

    TEQSA is Australia’s independent national quality assurance and regulatory agency for higher education. TEQSA’s purpose is to deliver quality assurance that protects the interests of students and the reputation and standing of Australian higher education.

    TEQSA has three strategic objectives in delivering its purpose:

    1. Promote and support good practice and effective self-assurance across the sector.
    2. Identify, analyse, and respond to risks to the sector.
    3. Ensure compliance with applicable legislation through effective and efficient regulation.

    Our culture

    At TEQSA we want and promote a work environment that is characterised by fairness, personal accountability, and mutual trust and respect. We understand our employees are the key to our success and our focus is to ensure they feel safe, valued, and fulfilled in the work that they do.

    The core values by which we operate include:

    • Trust – We have confidence in each other to do our best. We encourage open and honest conversations that focus on the issue, not the person. We promote a supportive and safe workplace environment.
    • Respect – We approach every situation with kindness, compassion, and an open mindset. We value people, the range of views and experience they bring, and the work they undertake.
    • Accountability – We hold ourselves and each other accountable for our actions, how we work together, and the quality of what we deliver. We gather feedback, reflect, and act on opportunities for improvement.
    • Collaboration – We draw on our collective strength by encouraging each other to contribute to the achievement of shared objectives. We provide context and information to help others succeed.

    Our offer

    People are at the heart of TEQSA’s success, and we are committed to enabling our employees to perform at their best. We offer the following benefits:

    • work that is meaningful, diverse, and challenging
    • genuine flexibility to help achieve a balance between work and life, including access to flexible hours, opportunities for hybrid work and flextime
    • competitive salaries and 15.4% superannuation
    • generous leave provisions to help you live your best life outside of work, including:
      • 4 weeks annual leave, plus additional paid leave when we close down over the Christmas to New Year period
      • option to purchase up to 4 weeks additional leave per year
      • paid parental leave, including maternity leave, supporting parents leave and adoption and foster care leave
      • up to 18 days paid personal leave per year to recover from illness or injury or to care for a family member
      • paid study leave.
    • salary packaging options for eligible staff
    • a national presence (TEQSA’s new, contemporary office is located in Melbourne CBD and remote working arrangements are supported for employees living interstate)
    • a focus on your health and wellbeing with subsidies for flu vaccinations and an Employee Assistance Program. 

    Investing in your professional growth and career development is our key to success. Access to training courses, conferences (including the annual TEQSA conference), webinars, and external study support will ensure you’ll never stop learning and will open doors to rewarding career pathways.

    Our community

    By joining TEQSA, you become a part of the Australian Public Service community of strong, passionate, and proud professionals, and affirm your commitment towards working for something greater than yourself.

    The Australian Public Service (APS) offers a clear purpose and meaningful work where you can make a positive impact in people's lives. We provide a work life balance that supports your lifestyle with great employment conditions.

    Working with us means you’re contributing to improve outcomes for Australia and Australians.

    Find out more

    Applying for jobs

    Questions about the recruitment process

    If you have specific questions about an advertised job, please call the contact officer listed on the job and found in the Additional Information section (in the Candidate Information Pack).

    If you have any general questions about the recruitment process, please contact TEQSA’s Recruitment team at recruitment@teqsa.gov.au.

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  • Translated resources (understanding academic integrity)