Concerns and complaints about providers policy
This policy sets out the principles for how TEQSA manages concerns and complaints about regulated entities under TEQSA's legislative framework.
Resources
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Corporate publications - 12 October 2021 -
Sector updates and alerts - 10 September 2020 COVID-19 recovery – key considerations for providers
This guidance sets out key, high-level, principles-based considerations that providers should remain mindful of in their planning during the COVID-19 recovery period.
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Corporate publications - 14 September 2022 Compliance and enforcement policy
The policy sits within TEQSA’s Compliance Monitoring Framework and complements TEQSA’s approach to compliance and enforcement.
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Corporate publications - 28 September 2022 Material change notification policy
The policy outlines the circumstances in which providers are required to notify TEQSA of material changes and the method for notification.
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Sector updates and alerts - 09 June 2021 TEQSA published decisions report October – December 2020
TEQSA has published a summary of its regulatory decisions from 1 October until 31 December 2020.
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Sector updates and alerts - 07 June 2021 TEQSA submission to the Australian Strategy for International Education 2021-30
As part of the public consultation for the Australian Strategy for International Education 2021-30, TEQSA made a submission in response to the Consultation Paper.
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Sector updates and alerts - 12 October 2020 Discussion paper: Making and assessing claims of scholarship and scholarly activity
This discussion paper is intended to inform updates to TEQSA’s Guidance Note on Scholarship which is under review.
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- 22 March 2021 TEQSA published decisions report July – September 2020
TEQSA has published a summary of its regulatory decisions from 1 July to 30 September 2020.
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Sector updates and alerts - 14 January 2021 Guide to conditions
This document provides guidance about our use of conditions.
Filter by type
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Corporate publications - 12 October 2021 Concerns and complaints about providers policy
This policy sets out the principles for how TEQSA manages concerns and complaints about regulated entities under TEQSA's legislative framework.
-
Sector updates and alerts - 10 September 2020 COVID-19 recovery – key considerations for providers
This guidance sets out key, high-level, principles-based considerations that providers should remain mindful of in their planning during the COVID-19 recovery period.
-
Corporate publications - 14 September 2022 Compliance and enforcement policy
The policy sits within TEQSA’s Compliance Monitoring Framework and complements TEQSA’s approach to compliance and enforcement.
-
Corporate publications - 28 September 2022 Material change notification policy
The policy outlines the circumstances in which providers are required to notify TEQSA of material changes and the method for notification.
-
Sector updates and alerts - 09 June 2021 TEQSA published decisions report October – December 2020
TEQSA has published a summary of its regulatory decisions from 1 October until 31 December 2020.
-
Sector updates and alerts - 07 June 2021 TEQSA submission to the Australian Strategy for International Education 2021-30
As part of the public consultation for the Australian Strategy for International Education 2021-30, TEQSA made a submission in response to the Consultation Paper.
-
Sector updates and alerts - 12 October 2020 Discussion paper: Making and assessing claims of scholarship and scholarly activity
This discussion paper is intended to inform updates to TEQSA’s Guidance Note on Scholarship which is under review.
-
- 22 March 2021 TEQSA published decisions report July – September 2020
TEQSA has published a summary of its regulatory decisions from 1 July to 30 September 2020.
-
Sector updates and alerts - 14 January 2021 Guide to conditions
This document provides guidance about our use of conditions.