Regular planned maintenance for Provider Portal and Christmas/New Year closure arrangements.
The Seventh Annual TEQSA Conference was held on 22–23 November 2023 at the Melbourne Convention and Exhibition Centre and online.
The theme was Reshaping higher education.
Videos of the sessions are available on our YouTube channel.
The Eighth Annual TEQSA Conference was held on 12–13 November 2024 at the Sofitel Melbourne on Collins and online.
The theme was Navigating tomorrow: Anticipating challenges, embracing change.
Videos of the sessions are available on our YouTube channel.
Please be sure to subscribe to our e-News to keep informed about upcoming TEQSA events.
A webinar series to help inform the sector about our regulatory work, quality assurance matters and sector risk.
Another 50 illegal academic cheating service websites have been blocked by TEQSA, disrupting the operations of cheating services that target students in Australia.
This recent action brings the total number of websites blocked, under protocols with major internet service providers (ISPs), to 422. A list of the blocked illegal cheating websites is available at teqsa.gov.au.
Academic cheating services allow students to pay someone to complete assessments for them. This undermines the student’s learning and the trust in the qualification they receive. Further, using these services leaves the student vulnerable to blackmail and identity theft.
Blocking illegal academic cheating service websites is part of TEQSA’s multi-pronged approach to protecting the integrity of higher education awards.
In September, TEQSA, as part of the Global Academic Integrity Network, issued an open letter calling on social media and online platforms to take action to stop the advertising of these predatory services.
TEQSA has also worked to understand student attitudes to the issues of academic cheating, generative artificial intelligence and student wellbeing, conducting market research in May 2024.
To support providers in engaging students with these issues, TEQSA has shared the insights gathered from this research on our website. We encourage providers to consider these insights, and those gathered from their own student body, in preparing student communication around academic integrity for 2025.
TEQSA has numerous resources available to support higher education students, academics and professional staff. These resources include:
Full-length recordings are now available of every session from the #TEQSA24 Conference.
Master of Ceremonies, Professor Braden Hill, Deputy Vice-Chancellor (Students, Equity and Indigenous), Edith Cowan University
Danielle Wood, Chair, Productivity Commission
The Hon Jason Clare MP, Minister for Education
Chair: Dr Sam McAuliffe, Acting Assistant Director, Policy and Research, TEQSA
Panelists:
Chair: Professor Kerri-Lee Krause, Chair, Higher Education Standards Panel
Panelists:
Chair: Dr Mary Russell, Chief Executive Officer, TEQSA
Panelists:
Chair: Professor Braden Hill, Deputy Vice-Chancellor (Students, Equity and Indigenous), Edith Cowan University
Panelists:
Dr Mary Russell, Chief Executive Officer, TEQSA
Chair: Adrienne Nieuwenhuis, Acting Chief Commissioner, TEQSA
Panelists:
Tony Cook PSM, Secretary, Department of Education and Chair, Implementation Advisory Committee
Professor Braden Hill, Deputy Vice-Chancellor (Students, Equity and Indigenous), Edith Cowan University
This Cost Recovery Implementation Statement (CRIS) provides information on how TEQSA implements cost recovery for quality assurance and regulation of higher education.
The PDF version of the document is available above. An HTML version will be made available upon request.
If you’re a provider and your question hasn’t been answered in the frequently asked questions, please email us at costrecovery@teqsa.gov.au with your specific query about CRIS.
Following an internal review of the 2023 version of the CRIS, we released a consultation paper to the sector in October 2024.
This paper outlined several proposed adjustments to ensure our fees and charges for 2025 fairly reflect the cost of our regulatory activities.
All feedback received during the consultation was considered in the preparation of an updated version of the CRIS.
The above is a list of the submissions that TEQSA was provided with permission to publish. TEQSA received 10 submissions in total.
Following an internal review of the 2022 version of the CRIS, we released a consultation paper to the sector in August 2023.
This paper outlined several proposed adjustments to ensure our fees and charges for 2024 accurately reflect the cost of our regulatory activities and the changes we’ve made to streamline processes since the 2022 version of the CRIS was developed.
As part of this consultation, we held a virtual briefing for registered higher education providers on Thursday 31 August.
All feedback received during the consultation was considered in the preparation of an updated version of the CRIS.
The above is a list of the submissions that TEQSA was provided with permission to publish. TEQSA received 17 submissions in total.
If you have any questions about the proposed changes, or this consultation, please email costrecovery@teqsa.gov.au
Information about our current fees and charges and the updated version of the CRIS are available on this website.
See: Fees and charges
TEQSA engaged in extensive consultation with the sector about a proposed model for our regulatory fees and charges in 2021.
Valuable feedback from the sector was used to refine the CRIS for implementation from 1 January 2023.
The updated version of the Cost Recovery Implementation Statement (CRIS) provides key information on how TEQSA calculates and implements charges for specific regulatory activity from 1 January 2025.
The CRIS was developed in accordance with the Australian Government Charging Framework.
The CRIS incorporates feedback from the higher education sector following consultation in October 2024.
We’ve developed answers to a range of frequently asked questions about our CRIS.
Please email us at costrecovery@teqsa.gov.au if you’re a provider and your question hasn’t been answered in the frequently asked questions, or you have a specific query about CRIS.
TEQSA is transitioning to an increased cost recovery model for most of our regulatory and quality assurance activities in accordance with the Australian Government Charging Framework and Cost Recovery Guidelines (AGCRG). This 3-year transition will be completed in 2025.
The following information aims to answer common questions from providers about TEQSA’s implementation of cost recovery for regulatory activities.
“You”, “I”, “my” and "your" means you as a registered higher education provider.
“Us”, “we” and “our” means us as the Tertiary Education Quality and Standards Agency (TEQSA).
What is cost recovery?
Cost recovery involves the Australian Government charging the non-government sector some or all of the efficient costs of a specific government activity.
The characteristics of a government activity will determine the type of cost recovery charge used.
Further information about the Australian Government’s cost recovery guidelines is located on the Department of Finance website.
What are TEQSA’s fees and charges?
An updated version of TEQSA’s Cost Recovery Implementation Statement (CRIS), detailing the fees and charges that will apply from 1 January 2025, is now available.
TEQSA recovers its costs via:
1. A registered higher education provider charge (RHEP charge)
As a condition of registration, each registered higher education provider is required to pay the registered higher education provider charge (RHEP charge). The RHEP charge is the sum of a base component, that all providers pay, and a compliance component that providers pay to cover the cost of certain compliance activities (if any) undertaken in relation to them in the preceding calendar year.
2. Application fees
Set fees are payable by providers for each application they make to TEQSA, such as applications for registration, re-registration, accreditation and re-accreditation.
What does TEQSA do with the money it receives from cost recovery?
TEQSA is not the recipient of the recovered costs. All fees and charges are directed to the Commonwealth’s Consolidated Revenue Fund.
What will providers be required to pay in 2025?
When TEQSA’s increased cost recovery model was adopted, it allowed for a 3-year phase-in period. In the first year (2023), providers paid 20% of the Registered Higher Education Provider (RHEP) charge. In 2024, providers paid 50% of the RHEP charge. In 2025, providers will be invoiced for the full RHEP charge.
What does the RHEP charge cover?
The RHEP charge reflects the costs of TEQSA’s regulatory and quality assurance activities that are not recoverable from application-based fees. This includes a component for activities that are not specific to individual institutions, including guidance and education, sector communications and national and international engagement. It also includes a compliance component for activities undertaken specific to an institution including for compliance assessments, conditions imposed under the TEQSA or ESOS Acts, compliance undertakings and investigations.
Changes have been made to the RHEP charge for 2025. These changes ensure the costs of our compliance activities and updates to our enquiries management and provider liaison approach are fairly recovered. These changes reduce the RHEP charge for smaller providers while increasing costs for larger providers that are responsible for a greater proportion of TEQSA’s complaints, concerns and enquiries.
Why does TEQSA use 2023 EFTSL data to calculate the 2025 RHEP charge?
TEQSA uses the most current data EFTSL data available to us, which is supplied by the Department of Education.
When will TEQSA’s updated 2025 fees and charges schedule take effect?
The 2025 fees and charges schedule will take effect from 1 January 2025. TEQSA has published an updated Cost Recovery Implementation Statement following consultation with the sector. TEQSA has not increased any application-based fees or compliance charges. The changes relates to the RHEP charge, as detailed in the CRIS.
Will there be any change to the discounts offered to small providers?
TEQSA is not proposing any changes to the existing application fee discounts of up to 70% for small providers.
What is the RHEP charge and how often do I have to pay it?
The annual RHEP charge is payable by all registered providers as a condition of their registration.
TEQSA will send providers an invoice relating to the RHEP charge annually. Please refer to the Registered Higher Education Provider (RHEP) charge page for more information.
Will my RHEP charge be more than last year?
There are several factors that may result in your Registered Higher Education Provider (RHEP) charge being higher in 2025 than 2024 even if your institution’s equivalent full-time student load has decreased.
These factors include:
Increase in the percentage chargeable for base component
Updates to calculation of the base component
What is the timeline for the phase-in of the base component of the RHEP charge?
The phased introduction of the base component of the RHEP charge for all providers began on 1 January 2023.
Under the phase-in approach, the base component of the charge will be 50% of the full amount from 1 January 2024 and then 100% from 1 January 2025.
Why can’t TEQSA roll compliance costs into the base component of the RHEP charge?
The base component recovers TEQSA’s costs in relation to activities that cannot be attributed to a single provider such as costs relating to risk and compliance activity that applies across the sector.
The costs recovered via the compliance component of the RHEP charge arise from concerns about an individual provider. The relevant provider will be required to pay the charges associated with compliance activities undertaken by TEQSA. A principal consideration here is that individual providers subject to investigations and compliance assessments, rather than all providers, should bear the costs of these specific activities.
Are providers charged for 'investigations' prompted by false allegations?
TEQSA will only commence an investigation or compliance assessment where our preliminary assessment has confirmed there is a reasonable basis for a substantive concern. Investigations (which are rare) and compliance assessments will not be commenced without a proper basis.
As cost recovery is based on activity undertaken, the cost is payable even when the outcome of the assessment is not to take regulatory action.
Will providers be charged a fixed rate regardless of the duration, nature or level of intensity of reporting required by that condition?
Providers pay a fixed rate charge in relation to any conditions that applied to the provider’s registration, or the accreditation of a course of study, in the previous calendar year. The rate recovered in relation to conditions monitoring will not differ based on the duration, nature or level of intensity of those conditions or when those conditions were imposed.
Is there a separate charge for the annual compliance program if a provider is selected to be part of it?
No. The RHEP charge includes a base component that all providers have to pay. The base component recovers TEQSA’s costs in relation to activities that cannot be attributed to a single provider (such as costs relating to risk and compliance activity that applies across the sector).
A provider’s RHEP charge will only include additional amounts, as part of the compliance component of the charge, for a compliance assessment or investigation where TEQSA’s preliminary assessment of an allegation or complaint has confirmed there is a reasonable basis for a substantive concern. Investigations (which are rare) and compliance assessments will not be commenced without a proper basis.
Is there an expected length of time for a compliance assessment or investigation to be completed?
TEQSA will only commence an investigation or compliance assessment where our preliminary assessment has confirmed there is a reasonable basis for a substantive concern. Investigations (which are rare) and compliance assessments will not be commenced without a proper basis.
It is not possible to provide an accurate estimate on the amount of time it will take to complete a compliance assessment. However, TEQSA charges a set fee per compliance assessment that does not vary based on the amount of time the assessment takes.
While an investigation is charged based on time spent, TEQSA conducts investigations rarely so it is not possible to provide an estimate of how long an investigation is likely to take. Further, the answer to this question will always depend upon the particular investigation.
Providers pay a set fee for each application they make to TEQSA, such as applications for registration, re-registration, accreditation and re-accreditation.
Are there discounts for smaller providers on the fees for applications?
Discounts of up to 70% apply to the fees associated with course accreditation and re-accreditation for providers with less than 5,000 EFTSL (equivalent full time student load).
Are providers that are currently self-accrediting required to pay just the registration renewal fee or fees for both registration renewal and self-accreditation?
No. If a provider is already self-accrediting or is not seeking self-accrediting authority, it will only need to pay the registration renewal fee. If a provider is applying for registration renewal and is seeking self-accrediting authority, it will need to pay a fee for both the registration renewal and self-accreditation.
What is the definition of a ‘nested set’ of courses for the purposes of cost recovery?
For the purposes of cost recovery, a nested set of courses means a set of courses consisting of:
A ‘related course’ is a course of study:
Do providers have to pay for answers to simple requests to TEQSA?
We do not charge for answers to simple requests and inquiries. Activities we do charge for are outlined in the Application fees page of our website.
Will there be consultation about any changes to fees and charges?
TEQSA will always consult with the sector on any proposed changes to its fees and charges.
The Australian Government Cost Recovery Policy requires TEQSA to develop and implement an ongoing engagement strategy in consultation with stakeholders.
Following consultation with the sector, TEQSA has published the updated version of the CRIS to take effect from 1 January 2025.
Who should I speak with if I have questions about changes to TEQSA’s fees and charges?
If the information you are seeking is not currently addressed on our website, please email your enquiry to costrecovery@teqsa.gov.au and we will respond promptly.
Can providers speak to a TEQSA representative about cost recovery in relation to their specific circumstances?
In the first instance, please refer to our website for comprehensive resources and answers to frequently asked questions.
If the information you are seeking is not currently addressed on our website, please email your enquiry to costrecovery@teqsa.gov.au and we will respond promptly.
My question is not covered here, what can I do?
TEQSA will update the FAQs on our website as required. If the answer to your question is not covered here, please send an email to costrecovery@teqsa.gov.au and we will respond promptly.
TEQSA Conference