• Blocked illegal cheating websites

    Australia’s anti-cheating laws make it an offence to provide or advertise academic cheating services in higher education.

    TEQSA  is working to disrupt access to these sites to protect students and the integrity of higher education.

    List of blocked illegal cheating websites

    An alphabetical list of blocked illegal cheating websites is available below:

    • 12hoursessay.com
    • 24houranswers.com
    • 99papers.com
    • 100due.com
    • 247assignmentcare.com
    • 247contentwriter.com
    • a1-termpaper.com
    • abcassignmenthelp.com
    • acadbox.com
    • academic-assignment.com
    • academicassignments.co.uk
    • academicassignments.com
    • academicavenue.org
    • academicgod.com
    • academic-master.com
    • academicphd.com
    • academicrelief.com
    • academicwriting.com.au
    • academized.com
    • accountingassignmenthelp.com.au
    • accountingassignmentshelp.com
    • accountingassignmentwriter.com
    • accountsassignmenthelp.com
    • acedessays.com
    • acematiks.com
    • advancedthesis.net
    • affordable-papers.net
    • ahecounselling.com
    • allassignmentexperts.com
    • allassignmenthelp.co.uk
    • allassignmenthelp.com
    • allassignmenthelp.com.au
    • allessaywriter.com
    • allhomeworkhelp.com
    • amazingcopywritingtips.com
    • answersdive.com
    • assesmenthelp.com
    • assessmenthelps.com
    • assessmenttask.com
    • assignment.reviews
    • assignment100.com
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    • assignment4me.com
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    • wedoassignmenthelp.com
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    • wordsdoctorate.com
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    • writeanassignment.com
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  • ESOS Act

    The Education Services for Overseas Students Act 2000 (ESOS Act) forms the legal framework for the quality assurance of education and training institutions offering courses to international students (students studying in Australia on student visas). 

    The ESOS legislative framework consists of the:

    • ESOS Act 
    • Education Services for Overseas Students Regulations 
    • Education Services for Overseas Students (Registration Charges) Act 
    • National Code of Practice for Providers of Education and Training to Overseas Students
    • National Standards for Foundation Programs
    • ELICOS National Standards.

    Find out more on the Department of Education's ESOS legislative framework page

    The Australian Government Department of Education administers the ESOS Act and the related legislative instruments which govern:

    • the registration process and obligations of registered international education providers
    • the Tuition Protection Service
    • enforcement and compliance arrangements. 
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  • TEQSA Act

    The Tertiary Education Quality and Standards Agency Act 2011 (TEQSA Act) established TEQSA as an agency. 

    The objects of the TEQSA Act are to:

    • provide for national consistency in the regulation of higher education
    • regulate higher education using a standards-based quality framework and principles relating to regulatory necessity, risk and proportionality
    • protect and enhance Australia’s reputation for, and international competitiveness in higher education, as well as the excellence, diversity and innovation in Australian higher education
    • protect and enhance academic integrity by prohibiting academic cheating services
    • encourage and promote a higher education system that is appropriate to meet Australia’s social and economic needs for a highly educated and skilled population
    • protect students undertaking, or proposing to undertake higher education by requiring the provision of quality higher education
    • ensure that students have access to information relating to higher education in Australia.

    The following legislative instruments have been made under the TEQSA Act:

    Last updated:
  • Teaching and learning

    One of the most common areas of complaint with online teaching and learning during the pandemic was insufficient engagement with teaching and tutoring staff, and an expectation of greater interaction with individual students. Many students missed the informal interaction before or after lectures and tutorials that occurred when studying face-to-face.

    Preparation and management

    Teaching approaches

    Providing effective online feedback

    Hybrid learning

     

    TEQSA makes the information on this webpage available to assist higher education providers, ELICOS providers and foundation program providers in building good practice. It has been obtained from a range of external sources and has not been generated by or on behalf of TEQSA unless otherwise noted. You should read, and carefully consider, the disclaimer before accessing any of the material.

    Last updated:
  • Complaints about TEQSA

    TEQSA's Service Charter sets out the commitments we make to everyone who deals with us. This includes higher education providers, members of the public, current and prospective students at higher education providers, TEQSA Experts and peak bodies. View our Service Charter.

    You can contact us at any time to:

    • provide feedback
    • request more information
    • lodge a formal complaint.

    There is potential for those who deal with us to be unhappy with our practices and services, so we have established a policy and process to accept and investigate these issues.

    In investigating these issues we will ensure impartiality, respond in a timely manner and use the findings to improve our practices. For more information regarding complaints about our practices or services, view our Complaints about TEQSA policy.

    If you are dissatisfied with a regulatory decision we have made you can make an application to the Administrative Review Tribunal (ART) for an external review. More information is available at the ART’s applying for a review page.

    If you feel that we have not acted in accordance with our Service Charter, or if you have another complaint about how we have carried out our work, you can submit your complaint to us by emailing review@teqsa.gov.au, or write to us at:

    Legal Group
    TEQSA
    GPO Box 1672
    MELBOURNE VIC 3001

    If our internal complaint handling processes do not provide a satisfactory resolution, you can take the matter further by contacting the Commonwealth Ombudsman. More information is available at the Commonwealth Ombudsman’s website.

    To provide us with feedback – positive or negative – email feedback@teqsa.gov.au

    To make an enquiry of a general nature you can contact our Enquiries line by email at enquiries@teqsa.gov.au or phone at 1300 739 585.

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  • Provider Category Standards reform implementation

    The Higher Education Legislation Amendment (Provider Category Standards and Other Measures) Act 2021 gave effect to the Australian Government’s decision to implement all 10 recommendations arising from the 2019 review of Provider Category Standards.

    The updated Threshold Standards, which incorporate the revised provider categories came into effect from 1 July 2021.

    Between March and July 2021 TEQSA worked to implement the reforms, undertaking a comprehensive and thorough approach to ensuring the revised standards were fairly and consistently applied.

    The transition was completed on 1 July 2021, and the National Register has been updated to reflect the revised categories for each provider.

    Quality of Research Determination 2021

    This legislative instrument complements new research quality criteria included in the Higher Education Standards Framework (Threshold Standards) 2021 for the ‘Australian University’ category. It provides clarity around the research quality indicators that TEQSA will have regard to in relation to an entity or provider seeking registration or re-registration as an Australian University.

    Frequently asked questions

    When was the decision to update providers’ categories made?

    The new standards took effect on 1 July 2021. TEQSA made a decision on this date to register providers in one of the four categories available under the Higher Education Standards Framework (Threshold Standards) 2021. Following the decision, providers were notified and the National Register updated to reflect the revised category for each provider.

    The notification followed previous communication from TEQSA to providers.

    See:

    Are TEQSA’s provider category decisions reviewable?

    Yes, provider category decisions are reviewable. A provider can apply to the Administrative Review Tribunal (ART) for merits review. Merits review means that the ART considers the available evidence and determines whether TEQSA’s decision is the correct and preferable decision. For more information, visit the ART’s website.

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  • TEQSA registers Excelsia College as a University College

    TEQSA has decided to register Excelsia College as a University College.

    The TEQSA Commission made this decision on 6 November 2024 after Excelsia lodged an application seeking to be registered in the University College category.

    TEQSA Acting Chief Commissioner Adrienne Nieuwenhuis said the national higher education regulator had determined Excelsia College met the requirements for registration in this category.

    In reaching its decision, TEQSA noted that Excelsia demonstrated it had competent governance oversight, robust processes for the quality assurance of its courses, strong civic responsibility, ongoing commitment to fostering a scholarly, productive and safe environment for students and staff, and diligence in the development, review and improvement of its policies and procedures.

    The University College category was established in July 2021 following reforms to the categorisation of Australian higher education providers.

    There are now 9 providers in the University College category, offering a diverse range of courses in fields such as: Education, Creative Arts, Health and Society and Culture.

    Excelsia was established by the Wesley Mission in 1983 as the Wesley Institute. It began offering higher education in 1991, and was renamed Excelsia College in 2015. Today the Sydney-based Excelsia offers higher education programs in business, creative and performing arts, education and counselling.

    Quotes attributable to TEQSA Acting Chief Commissioner Adrienne Nieuwenhuis

    “TEQSA congratulates Excelsia College on achieving registration as Australia’s ninth University College.”

    “The University College category recognises mature providers with strong academic processes and student outcomes, and who engage with industry, the professions and the community.”

    Media enquiries

    TEQSA Communications, tel 0437 143 012, email comms@teqsa.gov.au

    Date
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    Featured image
  • APS employee census

    Body

    The APS Employee Census is an annual survey that collects confidential information from our staff on important workplace issues.

    It provides insight into employees’ views about the Australian Public Service (APS), TEQSA, and our workplace. The Census results help target strategies to build workplace capability now and in the future.

    Learn more about the APS employee census on the Australian Public Service Commission website.

    Why the APS Employee Census is important

    Our TEQSA values of trust, respect, accountability and collaboration underpin our mindset and behaviour, supporting us to achieve our purpose.

    These values drive the work we do because we believe they lead to quality outcomes for our sector and for best practice regulation.

    It is important for us to check in with our people and listen to what they have to say. 

    The APS Employee Census results provide a valuable insight into our employees. It highlights opportunities to continue to innovate and improve how we work.

    APS Employee Census results

    Census Action Plan

    Stakeholder
    Publication type
  • Sector update: ASQA regulatory action to cancel qualifications issued by Luvium Pty Ltd

    21 November 2024

    The Australian Skills Quality Authority (ASQA) has cancelled the qualifications and/or statements of attainment of more than 6,400 past students of former Registered Training Organisation (RTO) Luvium Pty Ltd as part of its ongoing work to ensure the integrity of qualifications gained through Australia’s VET sector.

    Background

    Luvium Pty Ltd (trading as Australia Education & Career College 52865) was registered to deliver training and assessment to domestic students but an ASQA compliance investigation found it had issued qualifications without appropriate training or competency-based assessment by qualified assessors between 1 January 2023 and 19 October 2024.

    ASQA sent notices of intent to cancel the qualifications and/or statements of attainment to 7,360 former students on 6 November 2024 after cancelling the registration of Luvium effective 19 October 2024 following an extensive compliance investigation.

    Of the 7,360 former students who were sent notices, more than 6,400 provided no response and ASQA therefore cancelled their qualifications and/or statements of attainment on 15 November. ASQA received responses from more than 780 former students and is considering their responses and will advise them of an outcome as soon as possible.

    All cancelled qualifications and statements of attainment were issued between 1 January 2023 and 19 October 2024. Information about impacted qualifications and statements of attainment is available from the Department of Employment and Workplace Relations.

    Further information, including fact sheets, about this regulatory action is available on the ASQA website.

    TEQSA's role

    TEQSA is concerned that former Luvium students enrolled in a higher education program may have used a cancelled qualification as part of their admissions process or have been awarded recognition of prior learning (RPL) for these now cancelled qualifications.

    TEQSA notes:

    • Luvium Pty Ltd (trading as Australia Education & Career College 52865) is not registered with TEQSA to award higher education programs.
    • None of the issues ASQA has taken action on relate to delivery by any higher education provider.

    Provider actions

    TEQSA expects all higher education providers will review their records to identify where students may have used a cancelled qualification for the purpose of admission or RPL to a higher education course of study.

    Where a provider identifies a student may have used a cancelled qualification, in accordance with the provider’s institutional policies and procedures it should address any issues arising from the cancellation of the qualification. For example, any credit a provider offered to the student that relied upon that student having undertaken a legitimate qualification with Luvium Pty Ltd should be reconsidered.

    TEQSA also expects providers to implement appropriate safeguards to assure themselves that their institution will not be adversely impacted in the future.

    Relevant standards

    Higher Education Standards Framework (Threshold Standards) 2021

    • Standard 1.1 Admission
    • Standard 1.2 Credit and recognition of prior learning
    • Standard 2.3 Wellbeing and safety

    National Code of Practice for Providers of Education and Training to Overseas Students 2018

    • Standard 2 - Recruitment of an overseas student
    • Standard 9 - Deferring, suspending or cancelling the overseas student's enrolment
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