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      Provider registration

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      • Before applying for registration as a higher education provider
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      • How to apply to renew provider registration
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  • CRICOS and ELICOS

      CRICOS and ELICOS

    • What is the ESOS Framework?
    • How to apply for CRICOS registration
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    • How to apply for TEQSA to assess a third-party agreement
    • Notifications and approvals required of CRICOS registered providers
    • How to apply to add a Foundation Program to CRICOS
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    • CRICOS - frequently asked questions (FAQs)
  • TEQSA provider survey report and response 2025

    Body

    Documents

    TEQSA provider survey 2025 research report  (PDF, 1 MB)

    2025 provider survey – TEQSA's response  (PDF, 292 KB)

    TEQSA’s annual stakeholder consultation has been conducted each year since 2015-16 to gain insights into stakeholder views on the agency, its regulatory output and approach to risk. The annual survey also informs strategic initiatives in relation to continuous improvement, sector-wide risk management and stakeholder engagement. The results of past surveys have informed targets within the Regulator Performance Framework and TEQSA’s Corporate Plan as a measure of meeting key objectives.

    Via an online survey with providers, TEQSA seeks to gain insights into provider views on the agency’s performance, in addition to potential and/or emerging sector-wide risks.

    TEQSA engaged JWS Research as an independent market research provider to conduct and analyse results of their annual stakeholder survey.

    Stakeholder
    Sector
    Publication type
    Corporate publications
    Wed, 2026-04-01 12:00
  • Reminder to keep contact details up to date

    Providers are reminded of the importance of maintaining up-to-date primary contact details with TEQSA.

    All providers should regularly review their contact details to ensure the information is current.

    Where a change requires an update to the National Register, you must contact us. This includes notifying TEQSA for any change to the:

    • principal contact officer of the provider
    • details of the provider’s head office and/or website address
    • chief executive officer of the provider, or equivalent

    Keeping primary contact details up to date supports a direct and efficient channel between TEQSA and individual providers.

    More information about making a notification and providers' obligations under the Threshold Standards can be found on this website.

    Date
    Thu, 2026-04-02 12:00
    Last updated:
    2 Apr 2026
    Featured image
    Contact details
  • Unsuccessful applications

    TEQSA registers all providers of higher education in Australia.

    We consider if applicants meet the Higher Education Standards Framework (Threshold Standards) 2021.

    If we approve an application, we publish that decision on the National Register.

    If we reject to an application, we share that decision on this page.

     

    Applicant’s name Date of decision Decision type Details
    Vanhoo Education Institute (t/a Zenith Innovation Institute) 1 April 2026
    1. Application for registration
    2. Application for accreditation of:
      • Bachelor of Information Technology (Cybersecurity)
      • Master of Business Administration (Cybersecurity Management)
      • Graduate Certificate in Business Administration (Cybersecurity Management)
    View more information on Vanhoo Education Institute's application outcome
    Guru-Kool Pty Ltd t/a Adelaide Institute of Sciences 10 December 2025
    1. Application for registration
    2. Application for accreditation of:
      • Bachelor of Human Services
      • Master of Community Services
      • Master of Business Administration
      • Graduate Diploma in Business Administration
      • Graduate Certificate in Business Administration
    View more information on Guru-Kool's application outcome
    New Medical Education Australia Pty Ltd 19 June 2025
    1. Application for registration
    2. Application for accreditation of:
      • Doctor of Medicine
    View more information on New Medical Education Australia's application outcome
    Virtu Design Institute Pty Ltd 11 June 2025
    1. Application for registration
    2. Application for accreditation of:
      • Master of Social Entrepreneurship
      • Graduate Diploma of Social Entrepreneurship
    View more information on Virtu Design Institute's application outcome
    Veda Education Pty Ltd 25 June 2025
    1. Application for registration
    2. Application for accreditation of:
      • Bachelor of Information Technology and
      • Diploma of Information Technology
    View more information on Veda Education's application outcome
    Queen Anne School of Management Pty Ltd 5 February 2025
    1. Application for registration
    2. Application for accreditation of:
      • Bachelor of Business
    View more information on Queen Anne School of Management's application outcome
    Armstrong Institute Pty Limited 19 June 2024
    1. Application for registration
    2. Application for accreditation of:
      • Master of Business Administration (IT)
      • Graduate Certificate of Business Administration and Information Technology
      • Graduate Diploma of Business Administration and Information Technology  
    View more information on Armstrong Institute's application outcome
    AIM Insitute of Higher Education Pty Ltd 27 November 2023
    1. Application for registration
    2. Application for accreditation of Diploma in Business Information Systems
    3. Application for Associate Degree in Business Information Systems
    4. Application for Bachelor of Business Information Systems
    View more information on AIM Insitute of Higher Education's application outcome
    NewLaw Academy Pty Ltd 5 June 2023
    1. Application for registration
    2. Application for accreditation of Graduate Certificate of Legal Practice
    View more information on NewLaw Academy's application outcome
    Southeast Education Pty Ltd 10 May 2021
    1. Application for registration
    2. Applications for accreditation of a Bachelor of Accounting and a Bachelor of Information Technology
    View more information on Southeast Education's application outcome
    SSBI International Pty Ltd 6 August 2020
    1. Application for registration
    2. Application for accreditation of a Bachelor of Commerce and an Associate Degree in Commerce
    View more information on SSBI International's application outcome
    Syme Business School Pty Ltd 8 May 2019
    1. Application for registration
    2. Application for accreditation of Graduate Diploma in Management Accounting
    View more information on Syme Business School's application outcome
    National Institute of Integrative Medicine Ltd 9 May 2018
    1. Application for registration
    2. Application for accreditation of Master of Integrative Medicine (Research)
    View more information on National Institute of Integrative Medicine's application outcome
    Rosary Tertiary Institute Australia Pty Ltd 28 March 2018
    1. Application for registration
    2. Application for accreditation of Bachelor of Education (Secondary)
    View more information on Rosary Tertiary Institute's application outcome
    National Business and Technology Institute Pty Ltd 8 February 2018
    1. Application for registration
    2. Application for accreditation of Bachelor of Business (Innovation) and Diploma of Business (Innovation)
    View more information on the National Business and Technology Institute's application outcome
    Last updated:
    7 Apr 2026
  • Vanhoo Education Institute (t/a Zenith Innovation Institute)

    Application for registration and course accreditation

     

    Decision: Rejected
    Date of decision: 1 April 2026
    Main reasons for decision:

    The decisions were made on the basis that TEQSA was not satisfied that Zenith Innovation Institute meets the following provisions of the Higher Education Standards Framework (Threshold Standards) 2021:

    1. Corporate Governance (Standards 6.1.1, 6.1.3, 6.2.1(a), 1.3.2(a), 1.1.2(c), 2.2.1, 2.3.2, 2.3.3
    2. Risk Management (Standards 6.2.1(e), 6.2.1(i), 6.2.1(k), 5.4.2, 6.2.1(b) and 6.2.1(c))
    3. Academic Governance oversight and Institutional Quality Assurance (Standards 6.1.1, 7.1.1, 7.1.5, 6.3.2, 6.3.2(c), 6.3.1(b), 5.1.2, 2.1.1, 6.3.2(e), 3.2.3, 6.1.3 (b), 3.1.1(b) and 1.4.1). 
    Review stage:  

     

    Last updated:
    7 Apr 2026
  • Sector updates and alerts

    From time to time, TEQSA provides general guidance and issues updates to the sector and higher education providers to assist in their understanding of emerging risks or identified concerns. These items are listed individually below.

    For access to TEQSA's full suite of guidance resources, please see the guides and resources section.

    Sector alerts

    • Commercial academic cheating service activities on campus (12 February 2026)
    • Compliance concerns about early childhood education and training (12 November 2025) (joint ASQA and TEQSA sector alert)
    • Changes in commercial academic cheating service activities in 2024 (5 April 2024)
    • Recruitment, admission, and support of overseas students (11 August 2023)
    • Provider responsibilities when using education agents (4 November 2022)

    Sector updates

    • Managing external actors on campus (20 November 2025)
    • Cyber security and associated risks posed by illegal academic cheating services (20 October 2025)
    • ASQA regulatory action to cancel qualifications issued by Luvium Pty Ltd (21 November 2024)
    • Interim sector update: Regulatory expectations of providers to assure safety and wellbeing on campus in relation to student protests (23 August 2024)
    • Respect@Work (30 October 2023)
    • Maintaining up to date academic integrity policies and procedures (18 January 2023)
    • Experts undertaking independent reviews must be fully independent (14 November 2022)
    Last updated:
    3 Dec 2025

    Related links

    • Guides and resources
  • Can you help shape a better higher education sector?

    We’re expanding the student voices we engage, beyond elected student representatives. Students currently enrolled with an Australian higher education provider are encouraged to express their interest in joining TEQSA’s first Student Advisory Panel.

    More information about the panel’s purpose and mission, including the terms of reference, are available at teqsa.gov.au/studentpanel.

    Student Advisory Panel members will be appointed for a one-year term and invited to express interest in extending their term for a second year at the conclusion of the first year. Panel members will meet 4 times a year (both online and in person) and will be paid an honorarium for their time.

    The Expression of Interest (EOI) is open until Thursday 30 April 2026. Submitting an EOI is free and can be done online.

    TEQSA strongly encourages students with diverse backgrounds, diverse experiences and from a range of higher education institutions to express interest in becoming panel members, including those who identify with one or more of these perspectives:

    • students from regional and remote areas, or who are using a University Study Hub to undertake their studies
    • Aboriginal and Torres Strait Islander students
    • international students
    • first in family students
    • students with lived experience of disability, mental health and/or neurodivergence
    • LGBTQI+ students
    • students over the age of 21 or students who have returned to study after a break of 7 years or more
    • part-time students
    • students undertaking coursework or research.

    For all other information about the EOI process, including descriptions of the panel roles and how to express interest in becoming a member, visit elliottgray.com.au/TEQSA.

    Date
    Wed, 2026-04-15 12:00
    Last updated:
    15 Apr 2026
    Featured image
    Student Advisory Panel - EoI tile
  • Contact us

    Key contacts at TEQSA (for providers)

    TEQSA has specialist contact teams across the agency that are best placed to assist you in a timely and efficient manner when you have a specific enquiry. 

    • Further details

    Provider enquiries

    Provider enquiries can be directed to:

    • Email: providerenquiries@teqsa.gov.au
    • Phone: 1300 739 585

    General enquiries

    General enquiries can be directed to:

    • Our online enquiry form
    • Phone: 1300 739 585
    • Email: enquiries@teqsa.gov.au

    Reporting academic cheating services

    Use this form to report a suspected illegal academic cheating service or website

    Complaints or concerns

    To raise a complaint or concern about a provider, visit our Raising a complaint or concern page.

    National Relay Service

    If you are deaf, or have a hearing or speech impairment, contact us through the National Relay Service.

    Postal address

    TEQSA
    GPO Box 1672
    MELBOURNE VIC 3001

    Media enquiries

    Visit our Media Centre.

    Request a TEQSA speaker

    TEQSA welcomes the opportunity to speak at higher education, government and regulatory or quality assurance events.

    To request a TEQSA speaker, please complete our online form for a response within 5 working days.

    TEQSA social media

    Twitter/X logo @TEQSAGov
    Linkedin icon Tertiary Education Quality and Standards Agency
    YouTube icon TEQSAGov
    Last updated:
    23 Apr 2026

    Related links

    • Media centre
    • Provider enquiries help and support
    • Provider enquiries help and support – frequently asked questions (FAQs)
  • A year of centralised Enquiries Management

    TEQSA’s centralised Enquiries Management team have marked a year of delivering accessible, responsive and high-quality provider support. On 1 April 2025, the team commenced as the first point of contact for all provider enquiries. TEQSA implemented this approach based on sector feedback to enhance business continuity and give greater consistency and support for providers.

    Since commencing, the Enquiries Management team has seen increases in stakeholder enquiries and engagement, and responded to more than 1,300 enquiries from providers in all categories.  

    Enquiries have included updating contact details, questions about CRICOS applications, seeking guidance on notifying changes (for example, to governance structures or courses), and data and risk reporting, to name just a few.

    The centralised approach has delivered expected efficiencies in its first 12 months, allowing TEQSA to identify trends and themes in common enquiries. This has helped the agency to build a streamlined knowledge of what regulatory issues are impacting providers and the broader sector, and allows us to better respond with communications and other supporting documents, where needed.

    The Enquiries Management team is available to help, so if you have an enquiry please reach out:

    • send an email to providerenquiries@teqsa.gov.au
    • or phone us on 1300 739 585. 
    Date
    Mon, 2026-04-27 12:00
    Last updated:
    27 Apr 2026
    Featured image
    Enquiries banner
  • TEQSA accepts voluntary undertaking from the ANU for Chancellor selection process

    On 27 April 2026, TEQSA accepted a voluntary undertaking from the Australian National University (ANU) regarding a process for recruiting the next Chancellor.

    The next Chancellor will have a key role in setting strategic direction and culture for the ANU for the coming years. It is important that selection for this pivotal leadership role is progressed in a timely way, given the term of the current Chancellor ends in December 2026.

    In accordance with the requirements of the Australian National University Act 1991, the decision to appoint the new Chancellor will be made by the Council. A majority independent selection panel will manage the recruitment and selection process and recommend the strongest candidate to Council. The voluntary undertaking sets out ways the ANU community will help to inform the selection panel’s understanding about the experience and attributes needed in the next Chancellor.

    While TEQSA’s compliance assessment of ANU is ongoing, we are satisfied that the terms of the undertaking will ensure the selection process has the integrity and independence required to have the trust and confidence of the ANU community and other stakeholders.

    Details of the voluntary undertaking can be found here: TEQSA National Register ANU Regulatory Decisions

    Media enquiries

    comms@teqsa.gov.au

     

    Date
    Tue, 2026-04-28 12:00
    Last updated:
    28 Apr 2026
    Featured image
    Consultation

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In the spirit of reconciliation, TEQSA acknowledges the Traditional Custodians of Country throughout Australia and their connections to land, sea and community. We pay our respect to their Elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.