• Gen AI strategies for Australian higher education: Emerging practice

    Body

    In June 2024, TEQSA issued a request for information to all Australian higher education providers. This request asked for a credible institutional action plan addressing the risk generative artificial intelligence (gen AI) poses to award integrity. TEQSA received a 100% response rate to this request, and this toolkit, Gen AI strategies for Australian higher education: Emerging practice, was the first resource developed from the analysis.

    The toolkit includes 3 dimensions: Process, People and Practice. Each dimension can be read individually, in any order, or in conjunction with the broader toolkit. It seeks to share ideas and experiences to support institutions in effectively and ethically integrating gen AI into teaching and learning, while also managing the risks these evolving technologies pose to assessment integrity.

    The toolkit is complemented by Gen AI strategies for research training: Emerging practice, which was published in June 2025.

    Stakeholder
    Publication type

    A new toolkit to share strategies and ideas in managing the risks of gen AI

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  • New consultation opens for guidance notes

    TEQSA has opened consultation on the following 3 draft documents:

    This consultation closes at 5:00pm (AEST) on Friday 22 August 2025.

    You can submit feedback to consultation@teqsa.gov.au. Submissions in Microsoft Word or PDF format are preferred.

    This consultation supports TEQSA’s work to improve the efficiency of our regulatory operations and support greater self-assurance within the higher education sector by continuing to enhance our suite of guidance notes.

    Date
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  • Statement of Regulatory Expectations: Compliance with workplace obligations

    Download the Statement of Regulatory Expectations: Compliance with workplace obligations (PDF, 180 KB)

    This statement sets out TEQSA’s regulatory expectations of registered higher education providers to ensure they are meeting their obligations under workplace laws (as defined in section 12 of the Fair Work Act 2009) to their staff.

    In particular, TEQSA expects that all providers will pay their staff correctly and comply with workplace laws and their industrial agreements.

    The regulatory expectations outlined in this document focus on providers’ governance oversight and processes. Providers are expected to prioritise governance models that proactively ensure compliance with workplace obligations.

    TEQSA’s regulatory expectations are consistent with:

    • the provisions of the Higher Education Standards Framework (Threshold Standards) 2021 – most notably that a provider’s governing body is accountable for the provider’s operations (6.1.1)
    • TEQSA’s ongoing concern that some providers have not taken full responsibility to meet their workplace obligations
    • the Fair Work Ombudsman’s (FWO) finding that poor governance arrangements are a key trend in the sector leading to non-compliance with workplace obligations and the underpayment of wages.

    TEQSA’s expectations do not exhaust the actions a provider may take to manage their risks. TEQSA recognises that providers may meet some of these expectations in different ways depending on their staffing arrangements, their industrial agreements, and the requirements of the legislation under which the provider is established. TEQSA’s expectations outline the minimal steps that governing bodies are expected to take to develop a process of continuous improvement to ensure they effectively mitigate risk around meeting their obligations under workplace laws.

    TEQSA’s regulatory expectations

    1. The provider’s governing body obtains independent advice as is necessary to identify and address potential risks related to obligations under workplace laws, including the risk of wage underpayment due to issues in payroll, employment and administrative systems.
    2. The provider’s governing body defines, monitors and reviews roles or offices necessary to effectively manage potential risks to, and ensure compliance with, its obligations under workplace laws. Such roles or offices will include the management, monitoring and review of:
      1. payroll, record keeping and employment systems
      2. delegations of administrative roles and authority
      3. risk management policies and controls, risk appetite frameworks, and cyclical auditing frameworks
      4. financial viability and financial sustainability
      5. compliance with obligations under workplace laws.
    3. The provider’s governing body assures itself and demonstrates that it is operating in compliance with its obligations under workplace laws, including in the operation of its payroll, record keeping and employment systems. In particular, the governing body can assure itself and demonstrate that:
      1. employees are paid correctly, in accordance with the terms of the provider’s industrial agreements
      2. it has considered any necessary independent advice for informed and competent decision making about meeting its obligations under workplace laws
      3. any recommendations from reviews or audits related to obligations under workplace laws have been considered and, where necessary, are being effectively actioned
      4. all delegated offices or committees responsible for ensuring compliance with obligations under workplace laws report clearly and regularly to the governing body
      5. there are mechanisms to ensure formal complaints regarding compliance with workplace laws can be received from staff, students or unions and action taken to address underlying causes
      6. the provider’s management of third-party contracts ensures compliance with obligations under workplace laws
      7. the provider has carefully considered and is addressing all concerns raised by relevant authorities regarding the provider’s compliance with workplace and employment matters, such as sector updates from TEQSA, audit reports by state audit offices, and guidance or direction from the FWO
      8. the provider has promptly informed and positively engaged relevant authorities such as TEQSA and the FWO on any issues identified by the provider
      9. the provider has developed a mature process of self-assurance to mitigate and manage any future wage underpayment matters.
    4. The provider’s governing body takes active and ongoing responsibility for ensuring compliance with all workplace and industrial obligations. It assures itself that robust, fit-for-purpose systems are in place to prevent, detect, and respond to non-compliance, and that these systems are subject to regular oversight and review to manage risk over time. 

    Regulatory scope and implementation of the expectations

    This Statement of Regulatory Expectations applies to all higher education providers. TEQSA expects that all providers will actively work to demonstrate self-assurance in line with the expectations.

    The expectations will be integrated into TEQSA’s regulatory activities, including registration and re-registration processes, and annual compliance and risk assessments. Where necessary, TEQSA will seek evidence of appropriate governance processes that mitigate risks of non-compliance with workplace obligations in accord with these expectations.

    Reporting requirements for Australian Universities

    Beginning in 2025, providers in the ‘Australian University’ provider category will be required to submit annual reports to TEQSA concerning the expectations. Annual reporting will be required for an initial period of 2 years.

    The annual reports will comprise:

    • an attestation by the Vice-Chancellor that the University has met the expectations
    • an index of evidence to support the attestation.

    TEQSA will communicate with Australian Universities to provide further details of the reporting requirements ahead of any deadlines for submission.

    Restricting the annual reporting requirements to Australian Universities reflects the findings of the FWO that risks of non-compliance with workplace obligations have been concentrated within this part of the sector. Establishing an initial reporting period of 2 years for Australian Universities also reflects the principles of regulatory necessity, risk, and proportionality.

    Depending upon the sector’s response to risks around workplace obligations, TEQSA may expand the reporting requirements.

    Further information for providers in the Australian University category

    TEQSA is finalising the reporting requirements and the 2025 submission date for providers in the Australian University category. We will share further updates with the sector later this year.

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  • Financial reporting

    As an Australian Government-controlled not-for-profit entity, TEQSA is required to publish certain financial documents.

    You can access current financial statements in the most recent annual report.

    Procurement

    TEQSA’s procurement policies and practices are consistent with all relevant Australian Government laws, the Commonwealth financial framework (including the Commonwealth Procurement Rules), and other applicable policies.

    Tenders and major planned procurement

    TEQSA advertises all tenders and all major planned procurement on the Australian Government tendering website, AusTender.

    General purchase order conditions

    The general conditions by which TEQSA (‘The Commonwealth’) enters into an agreement with a provider for the purchase of goods and/or services.

    Read the General purchase order conditions (DOC)

    Senate Order on entity contracts

    On 20 June 2001, the Senate agreed to an Order requiring each Minister to table a letter advising that a list of contracts in respect of each entity administered by that Minister has been placed on the Internet with access to the list through the entity homepage. The letter must be tabled no later than two calendar months after the end of the calendar and financial years.

    An amendment to the Order of 14 May 2015 requires all procurement contracts be listed in a report on the AusTender website, with non-procurement contracts to be listed on entity websites.

    Commencing with the 2014-15 financial year report, non-corporate Commonwealth entities will use AusTender to satisfy the requirements of the senate order with respect to procurement contracts only. A listing of procurement contracts is available through the Senate Order page on the AusTender website.

    Senate Order listing

    Procurement complaints

    General procurement complaints

    To lodge a general complaint about any procurement conducted by TEQSA or if you believe TEQSA has breached Commonwealth Procurement Rules, please email procurement@teqsa.gov.au attaching copies of all relevant documents.

    To help us resolve your complaint quickly, please include the following information in your written submission:

    • your name, supplier business name, ABN, address, phone and email address
    • details of the procurement, including the service, estimated contract value, relevant times and dates, AusTender ID and UNSPSC code (if known)
    • a factual and concise outline of your complaint and any Commonwealth Procurement Rules you believe we breached
    • any other information, documents or evidence to support your complaint.

    When we receive your complaint we:

    • acknowledge we’ve received it
    • investigate and work with you to resolve the issue within 10 days
    • let you know if it will take longer.

    If you are happy with the outcome, we’ll close the matter and consider it resolved.

    If you are not happy with the outcome, you can raise it with the Australian Government procurement coordinator or Commonwealth Ombudsman.

    Complaints under the Government Procurement (Judicial Review) Act 2018 (GPJR Act)

    The Government Procurement (Judicial Review) Act 2018 (the Act) establishes an independent complaint mechanism for government procurement processes. The Act requires the accountable authorities of relevant Commonwealth entities to formally investigate complaints that are made in accordance with the Act, and to suspend procurements during the investigation of a complaint under the Act, unless a public interest certificate is in place. The Act also places obligations on suppliers to take reasonable steps to resolve a complaint with the relevant Commonwealth entity before taking action in the Federal Circuit Court.

    Procurement covered under the Act:

    • goods and/or services at or above $80,000 (GST inc)
    • construction services at or above $7.5 million (GST inc) not covered by an exemption.

    If you believe the agency has breached Commonwealth Procurement Rules, you can make a complaint by email to procurement@teqsa.gov.au.

    When we receive your complaint we:

    • acknowledge we’ve received it
    • assess whether it meets the criteria under the Act
    • if appropriate, suspend the procurement unless a public interest certificate is issued
    • investigate and work with you to resolve the issue within 10 days
    • let you know if it will take longer.

    At the end of the process, you will receive a report on the outcome of the investigation.

    You can also apply to the court for an injunction or compensation under the Act. Please note that you need to submit a complaint with us first and show how the breach affected your interests.

    Topic-specific information

    TEQSA legal services expenditure

    TEQSA legal services expenditure for 2023–24

    • External Legal Services expenditure: $386,417
    • Internal Legal Services expenditure: $835,039
    • Total (External + Internal) expenditure: $1,221,456

    TEQSA legal services expenditure for 2022–23

    • External Legal Services expenditure: $371,831
    • Internal Legal Services expenditure: $707,021
    • Total (External + Internal) expenditure: $1,078,852

    TEQSA legal services expenditure for 2021–22:

    • External Legal Services expenditure: $453,105
    • Internal Legal Services expenditure: $695,127
    • Total (External + Internal) expenditure: $1,148,232

    TEQSA legal services expenditure for 2020–21:

    • External Legal Services expenditure: $392,738
    • Internal Legal Services expenditure: $733,271
    • Total (External + Internal) expenditure: $1,126,009

    TEQSA legal services expenditure for 2019–20:

    • External Legal Services expenditure: $194,149
    • Internal Legal Services expenditure: $695,426
    • Total (External + Internal) expenditure: $889,575

    TEQSA legal services expenditure for 2018–19:

    • External Legal Services expenditure: $337,359
    • Internal Legal Services expenditure: $657,430
    • Total (External + Internal) expenditure: $994,789

    TEQSA legal services expenditure for 2017–18:

    • External Legal Services expenditure: $420,135
    • Internal Legal Services expenditure: $618,686
    • Total (External + Internal) expenditure: $1,038,821

    TEQSA legal services expenditure for 2016–17:

    • External Legal Services expenditure: $259,118
    • Internal Legal Services expenditure: $503,358
    • Total (External + Internal) expenditure: $762,476

    TEQSA legal services expenditure for 2015–16:

    • External Legal Services expenditure: $114,082
    • Internal Legal Services expenditure: $558,490
    • Total (External + Internal) expenditure: $672,572

    TEQSA legal services expenditure for 2014–15:

    • External Legal Services expenditure: $130,010
    • Internal Legal Services expenditure: $417,772
    • Total (External + Internal) expenditure: $547,782

    TEQSA legal services expenditure for 2013–14:

    • External Legal Services expenditure: $59,997
    • Internal Legal Services expenditure: $463,004
    • Total (External + Internal) expenditure: $523,001

    TEQSA legal services expenditure for 2012–13:

    • External Legal Services expenditure: $79,613
    • Internal Legal Services expenditure: $472,972
    • Total (External + Internal) expenditure: $552,585

     TEQSA legal services expenditure for 2011–12:

    • External legal services expenditure: $48,552
    • Internal legal services expenditure*: $263,529
    • Total Legal Services expenditure: $312,081

    * Internal expenditure includes direct and indirect costs related to TEQSA’s internal legal services.

    Executive Remuneration Reporting

    Executive Remuneration Reporting is now published in our annual report.

    2017-18 Executive Remuneration Reporting

    The following tables outline the remuneration of substantive TEQSA executives employed during the 2016-17 and 2017-18 financial years.

    Table A (2017-18)

    Remuneration paid to executives during the reporting period 2017-18

    Total Remuneration Executives No. Average Reportable Salary Average Contributed Superannuation Average Allowances Average Bonus Paid Average Total Remuneration
        $ $ $ $ $
    $200,000 and less 8 133,403  19,820 - - 153,223
    $250,001 to $275,000 1 238,718 22,678 - - 261,396
    $400,001 to $425,000 1 424,741 - - - 424,741
    Total number of executives 10          

    Published on 31 July 2018

    Table B (2017-18)

    Remuneration paid to other highly paid staff in reporting period 2017-18

    TEQSA did not have other highly paid staff with reportable remuneration of $200,001 or more in the reporting period 2017-18.

    Table A (2016-17)

    Remuneration paid to executives during the reporting period 2016-17

    Total Remuneration Executives No. Average Reportable Salary Average Contributed Superannuation Average Allowances Average Bonus Paid Average Total Remuneration
        $ $ $ $ $
    $200,000 and less 6 144,609 21,389 - - 165,998
    $200,001 to $225,000 1 173,108 32,649 - - 205,757
    $225,001 to $250,000 1 208,839 19,840 - - 228,679
    $375,001 to $400,000 1 380,299 9,962 - - 390,261
    Total number of executives 9          

    Table B (2016-17)

    Remuneration paid to other highly paid staff in reporting period 2016-17

    TEQSA did not have other highly paid staff with reportable remuneration of $200,001 or more in the reporting period 2016-17.

    Key requirements/definitions

    The 'reportable salary' column is prepared on a cash basis using reportable salary as defined as the sum of:

    1. gross payments (including bonuses)
    2. reportable fringe benefits (net amount)
    3. reportable employer superannuation

    as reported in an individual's payment summary.

    The 'contributed superannuation' column is prepared on a cash basis using contributed superannuation as defined as follows:

    • for individuals that are in a defined contribution scheme (e.g. PSSap), "contributed superannuation" should include the defined contribution amounts. This amount is typically located on the individual's payslips
    • for individuals that are in a defined benefit scheme (e.g. PSS and CSS), "contributed superannuation" should include the Notional Employer Contribution Rate (NECR) amount, Employer Productivity Superannuation Contribution (also known as the Productivity Component) and any Additional Lump Sum Contribution paid during the financial reporting period.

    This information is reported under Executive Remuneration Reporting Guidelines set out by the Department of Prime Minister and Cabinet.

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  • TEQSA's Enquiries Management team marks 100 days

    On 1 April 2025, TEQSA implemented a new centralised enquiries approach through our Enquiries Management team. The team has now marked more than 100 days in operation. They are the dedicated first point of contact for all new provider enquiries. 

    TEQSA's Enquiries Management team can be contacted:

    Date
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  • TEQSA Talks webinar series

    About

    We've established a new webinar series to help inform the sector about our regulatory work, quality assurance matters and sector risk.

    All TEQSA Talks webinars will also provide opportunities for providers and other stakeholders to ask us questions.

    Registrations are required for this free webinar series.

    All webinars will be recorded and uploaded to our website.

    Register now

    TEQSA Talks

    Wednesday 24 September 2025 from 2:00-3:00pm (AEST) 
      

    Video recordings and presentation slides

    TEQSA Talks #2, 2025: 24 July 2025

    TEQSA Talks #1, 2025: 20 March 2025

    TEQSA Talks #3, 2024: 3 October 2024

    TEQSA Talks #2, 2024: 4 July 2024

    TEQSA Talks #1, 2024: 17 April 2024

    Last updated:

    Related links

  • TEQSA gifts and benefits

    In the course of official duties, the agency head of TEQSA received the following gifts and/or benefits where the value exceeds the stipulated threshold of $AUD100.00 (excluding GST).

    18 October 2019 to 7 August 2025

    Date received Date recorded Gift item/benefit/service Received by (agency contact if not received directly by agency head) Presented by (giver’s name, organisation / country) Occasion Estimated value in $A (wholesale value in country of origin or current market value in Australia)

    -

    -

    -

    -

    -

    -

    -

     

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  • Recording for July TEQSA Talks is now available

    The recording of TEQSA Talks #2, 2025, held on 24 July is now available.

    The webinar featured a panel of:

    • TEQSA Chief Commissioner, Prof Kerri-Lee Krause
    • Regulatory Operations Executive Director, Ms Jen Bahen
    • Higher Education Integrity Unit Acting Director, Dr Lenka Ucnik.

    The recording of July’s webinar, along with all other previous TEQSA Talks webinars, is available on the TEQSA Talks webinar series webpage.

    While you’re there, register for the next TEQSA Talks webinar which will be held on Wednesday 24 September 2025, at 2pm (AEST).

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