• Issues with TEQSA's provider portal have been resolved

    Updated 1 July 2025

    In the last week, TEQSA has experienced intermittent issues with our provider portal. All issues are now resolved and service has been restored.

    TEQSA is aware some providers may have been unable to meet application or requirement deadlines during this outage. We will contact all impacted providers soon with more information, including the actions we are taking to ensure you are not adversely affected.

    Should you have any difficulties with the provider portal, please reach out to our Provider Enquiries Team at providerenquiries@teqsa.gov.au or 1300 739 585.

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  • Annual information collection

    Why TEQSA collects data

    TEQSA collects data on all higher education providers to help inform our risk-based approach to regulation. We use this information to minimise the reporting burden on providers associated with regulatory processes, such as a renewal of registration. We also use the information for our Annual Risk Assessment cycle.

    Data collection sources

    We collect data on higher education providers’ operations from a variety of sources, including:

    HELP IT System (HITS)

    All providers are required to report their financial data on an annual basis to the Department of Education. With the exception of universities, all providers report data through the Department’s HELP IT System (HITS). For all HITS related enquiries, please email FEE-HELP@education.gov.au

    See the Department’s HELP Resources for Providers page for more information about HITS, including a user guide.

    For universities, audited financial statements and an Annual Financial Return completed in the spreadsheet provided by the Department of Education, should be submitted to the Department of Education at ppfinance@education.gov.au

    Tertiary Collection of Student Information (TCSI)

    All providers are required to report their student and staff data on an annual basis through TCSI. TCSI is operated by the Department of Education.

    See the TCSI website for information about TCSI, including TCSI FAQs and a range of support materials and information webinars.

    Quality Indications for Learning and Teaching (QILT)

    Data updated annually from QILT’s Student Experience Survey (SES) and Graduate Outcomes Survey (GOS).

    See the QILT website for more information.

    For the 2025 Risk Assessment Cycle, TEQSA will directly collect the data about the Graduate Outcomes Survey results from providers who do not use QILT.

    Provider Information Request (PIR)

    Providers who are not approved FEE-HELP providers report staff and student annually to TEQSA through TCSI. This is called the Provider Information Request (PIR).

    The PIR is an information request under Section 28 of the Tertiary Education Quality and Standards Agency Act 2011 (TEQSA Act).

    Provider responsibilities

    Providers should ensure that data is provided within the timeframes, is accurate and has been verified.
     

    A condition of registration is that registered providers must give TEQSA an annual financial statement in the approved form, within 6 months after the end of the annual reporting period (Section 27 of TEQSA Act).
     

    Failure to submit financial information within required timeframes is a breach of a condition of registration for which TEQSA may apply sanctions such as shortening the period of registration, cancelling registration (Section 98 of the TEQSA Act).
     

    In addition, if data is not submitted by the due date, TEQSA may assign a high risk rating to the provider in the annual risk assessment cycle.
     

    Providers should also ensure their contact details with TEQSA remain up to date.

    Schedule

    The deadline for submission dates for each data file is as follows:

    Data file Provider type Deadline for submission
    Finance ALL providers with a financial year ending 31 December 2024 (2025 Risk Assessment cycle, i.e. 2024 data) Submit by 30 June 2025
    ALL providers with a financial year ending 30 June 2024 (2025 Risk Assessment cycle, i.e. 2024 data) Due by 31 December 2024
    ALL providers with a financial year ending 30 June 2025 (2026 Risk Assessment cycle, i.e. 2025 data) Submit by 31 December 2025
    Students FEE-HELP providers (HESA) Verify the submitted data by 17 April 2025
    Non-FEE-HELP providers (PIR providers) Submit and verify data by 12 September 2025
    Staff FEE-HELP providers (HESA) Submit and verify data by 4 July 2025
    Non-FEE-HELP providers (PIR providers) Submit and verify data by 4 July 2025

     

    Help and support

    Scope and structure documents, element specifications and a range of support materials, including introductory training and frequently asked questions, are available on the TCSI website.

    We encourage you to review the reporting requirement from TCSI website to ensure that submitted data is consistent with the required specifications. Please also read through the Data Verification website for comprehensive information and instructions that will assist you complete the student and staff verification process.

    The TCSI Data Collections Team are the primary point of contact for the submission of data. Email: TCSIsupport@education.gov.au.

    TEQSA’s Enquiries Management Team is also available to respond to administrative enquiries throughout the submission period. Email: providerenquiries@teqsa.gov.au.

    If your institution has only recently registered as a higher education provider, we understand you may not be in a position to supply all of the required information. If this is case, please contact TEQSA’s Risk Team at risk@teqsa.gov.au.

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  • Unsuccessful applications

    TEQSA registers all providers of higher education in Australia.

    We consider if applicants meet the Higher Education Standards Framework (Threshold Standards) 2021.

    If we approve an application, we publish that decision on the National Register.

    If we reject to an application, we share that decision on this page.

     

    Applicant’s name Date of decision Decision type Details
    Queen Anne School of Management Pty Ltd 5 February 2025
    1. Application for registration
    2. Application for accreditation of:
      • Bachelor of Business
    View more information on Queen Anne School of Management's application outcome
    Armstrong Institute Pty Limited 19 June 2024
    1. Application for registration
    2. Application for accreditation of:
      • Master of Business Administration (IT)
      • Graduate Certificate of Business Administration and Information Technology
      • Graduate Diploma of Business Administration and Information Technology  
    View more information on Armstrong Institute's application outcome
    AIM Insitute of Higher Education Pty Ltd 27 November 2023
    1. Application for registration
    2. Application for accreditation of Diploma in Business Information Systems
    3. Application for Associate Degree in Business Information Systems
    4. Application for Bachelor of Business Information Systems
    View more information on AIM Insitute of Higher Education's application outcome
    NewLaw Academy Pty Ltd 5 June 2023
    1. Application for registration
    2. Application for accreditation of Graduate Certificate of Legal Practice
    View more information on NewLaw Academy's application outcome
    Southeast Education Pty Ltd 10 May 2021
    1. Application for registration
    2. Applications for accreditation of a Bachelor of Accounting and a Bachelor of Information Technology
    View more information on Southeast Education's application outcome
    SSBI International Pty Ltd 6 August 2020
    1. Application for registration
    2. Application for accreditation of a Bachelor of Commerce and an Associate Degree in Commerce
    View more information on SSBI International's application outcome
    Syme Business School Pty Ltd 8 May 2019
    1. Application for registration
    2. Application for accreditation of Graduate Diploma in Management Accounting
    View more information on Syme Business School's application outcome
    National Institute of Integrative Medicine Ltd 9 May 2018
    1. Application for registration
    2. Application for accreditation of Master of Integrative Medicine (Research)
    View more information on National Institute of Integrative Medicine's application outcome
    Rosary Tertiary Institute Australia Pty Ltd 28 March 2018
    1. Application for registration
    2. Application for accreditation of Bachelor of Education (Secondary)
    View more information on Rosary Tertiary Institute's application outcome
    National Business and Technology Institute Pty Ltd 8 February 2018
    1. Application for registration
    2. Application for accreditation of Bachelor of Business (Innovation) and Diploma of Business (Innovation)
    View more information on the National Business and Technology Institute's application outcome
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  • Queen Anne School of Management Pty Ltd

    Application for registration and course accreditation

     

    Decision: Rejected
    Date of decision: 5 February 2025
    Main reasons for decision:

    The decisions were made on the basis that TEQSA was not satisfied that Queen Anne School of Management Pty Ltd meets the following provisions of the Higher Education Standards Framework (Threshold Standards) 2021:

    • Domain 1 Student Participation and Attainment: Standards 1.1.1; 1.3.1; 1.3.2; 1.3.3; and 1.4.3
    • Domain 2 Learning Environment: Standards 2.1.1 and 2.2.1
    • Domain 3 Teaching: Standards 3.1.1 paragraphs (b), (d), (g); 3.1.2; 3.1.3; 3.2.1; 3.2.2; 3.2.3 paragraphs (a), (b) and 3.3.1
    • Domain 5 Institutional Quality Assurance: Standards 5.1.2 and 5.1.3
    • Domain 6 Governance and Accountability: Standards 6.1.1; 6.1.3 paragraphs (a), (b), (d), (e); 6.2.1 paragraphs (b), (d) (e), (f), (h), (i); 6.3.1 paragraphs (a), (d) and 6.3.2 paragraph (c)
    • Domain 7 Representation, Information and Information Management: Standards 7.1.1; 7.1.2; 7.1.5; and 7.2.1. 
    Review stage:

    The decision to reject an application for registration and accreditation is a reviewable decision under section 183 of the TEQSA Act.

    Queen Anne School of Management Pty Ltd has applied to the Administrative Review Tribunal for a review of these decisions.

     

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  • Our leadership and organisation

    TEQSA Commission

    Our Commissioners are appointed by the Commonwealth Minister for Education based on their expertise in higher education quality assurance and regulatory practice. Commissioners are responsible for making regulatory decisions, setting strategic directions, monitoring risk in the sector and deciding on matters relating to the development of our quality assurance and regulatory functions. The Commissioners are TEQSA's accountable authority.

    TEQSA's Commissioners also inform the higher education sector about our work and the responsibilities of higher education providers under the Australian Government’s regulatory system. Our Commissioners are:

    Professor Kerri-Lee Krause (Chief Commissioner)

    Photo of Professor Kerri-Lee Krause

    Professor Krause, former Vice-Chancellor and President of Avondale University, commenced as TEQSA’s Chief Commissioner on 7 April 2025.
     

    Professor Krause brings extensive higher education leadership and knowledge to TEQSA, with more than 30 years’ experience in public universities and independent institutions. The current chair of the Higher Education Standards Panel (until 7 April 2025), her leadership has focused on systemic institutional turnaround strategies through enhancing the quality of university learning, teaching and student experiences, particularly among diverse student cohorts. An Honorary Professorial Fellow at the University of Melbourne’s Centre for the Study of Higher Education, Professor Krause’s most recent book, Learner-centred leadership in higher education, is a practical guide on strategic higher education leadership practices with learners at the heart.
     

    Most recently, as Vice-Chancellor of Avondale University, Kerri-Lee successfully led Avondale’s transition from University College to University, applying lessons learned over many years of leading sector-level quality enhancement and university-wide organisational renewal and strategic improvement. Other executive leadership roles have included Deputy Vice-Chancellor Academic at Western Sydney University and La Trobe University and Provost at Victoria University where she led the introduction of the block model curriculum initiative and workforce renewal spanning the higher education and TAFE sectors. As Deputy Vice-Chancellor at the University of Melbourne, she led the Student Life executive portfolio, partnering with students, heads of student residential halls and colleagues across the University to enhance the quality of student engagement, safety and wellbeing.
     

    Her previous sector leadership includes four years as elected Chair of the Universities Australia Deputy Vice Chancellor (Academic) group and non-Executive Director on numerous boards. She led the national admissions transparency of higher education strategic priority on behalf of the Higher Education Standards Panel from 2017 to 2025. Professor Krause is internationally recognised for her contributions to higher education policy research and practice, including research on the evolving nature of higher education curricula, learners, academic work and implications for leadership, quality, standards and university governance.

    Adrienne Nieuwenhuis (Commissioner)

    Adrienne Nieuwenhuis

    Before her appointment as a TEQSA Commissioner in 2021, Adrienne was the Director of the Office of Vice-Chancellor at the University of South Australia. Prior to this, Adrienne was the Director Quality, Tertiary Education, Science and Research in the South Australian Department of Further Education, Employment, Science and Technology.
     

    Adrienne has provided strategic leadership, policy advice and investment direction to support tertiary education, science and research in South Australia. She was also responsible for the regulation of both higher education and vocational education and training (VET) in South Australia and worked closely with the Australian Government in the establishment of the national regulatory systems for both higher education and VET.
     

    Adrienne was an inaugural member of the Higher Education Standards Panel (2011–14) and the National Skills Standards Council (2011–13). She was reappointed to the Higher Education Standards Panel for a further three-year term in 2018.
     

    Adrienne has been a member of the South Australian Skills Commission since 2013 and has held several roles within the Commission, including Deputy Chair of the Commission (2013–14, 2019–20) and Chair of the Commission’s Traineeship and Apprenticeship subcommittee (2013 – present). Adrienne was also a member of the Australian Industry and Skills Committee (2019–22).
     

    Adrienne has over 30 years’ experience in tertiary education and has been a member of various state and federal committees and working parties associated with tertiary education. She holds an honours degree in science and a master’s degree in education policy and administration. 
     

    Adrienne served as Acting Chief Commissioner from 11 May 2024 to 6 April 2025.

    Emeritus Professor Elizabeth More AM, MAICD (Commissioner)

    Photo of Professor Elizabeth More

    Professor More was appointed to the TEQSA Commission in February 2025.
     

    Prior to her appointment to the TEQSA Commission, Professor More held a number of senior academic and leadership roles in higher education. Most recently, Elizabeth has been Chair of the Academic Board of the SP Jain School of Global Management, Board Chair of Nexus Education, and on the Council and Academic Board of Kings Own Institute. Previously, she was the Chief Academic Advisor/Director of Research at Study Group and a member of its senior leadership team. She has also served as Deputy Vice-Chancellor at Macquarie and Canberra universities and Director of the Macquarie University Graduate School of Management (MGSM), Managing Director of MGSM Pty Ltd; Chair of the Academic Senate at Macquarie University; Foundation Executive Dean of the Faculty of Business at the Australian Catholic University; Professor of Management and MBA and Research Director at MGSM; and Academic Director of Macquarie University’s city campus. She was also the Dean of the Faculty of Business, Management and Wellness, incorporating the Australian Institute of Management (AIM) School of Business and the Australasian College of Health and Wellness.
     

    A past president of the Australian and New Zealand Academy of Management, and of the Australian Communication Association, Elizabeth also has extensive experience in governance, and consulting to both private and public sector organisations. Before becoming a university academic, she worked as a classical ballet dancer in theatre and television, and in the advertising industry.
     

    In addition to being a member of the 2019 Australian Qualifications Framework review panel, Professor More has been on the editorial boards of the Journal of Global Responsibility, Asia-Pacific Journal of Business Administration, Australian Journal of Communication, Journal of Communication Management, Journal of International Communication, Knowledge and Process Management, and the Journal of Corporation Transformation.
     

    Professor More’s academic achievements were acknowledged in the Queen’s Birthday 2005 Honours List, when she received the award of Member of the Order of Australia (AM) for service to education, particularly in the fields of communication, management and organisational change. Her most recent research presentations and publications have been focused on change management in the non-profit sector, highlighting the implementation of the National Disability Insurance Scheme. Her latest publication with co-editors Associate Professor David Rosenbaum and Mark Orr, Journeys through the Disability and Mental Health Nonprofit Sector – The Theory and Practice of Leadership, will be published in April 2025 by Springer UK. Her academic qualifications include a Bachelor of Arts (Hons) (UNSW), Graduate Diploma in Management (Central Queensland University), Masters of Commercial Law (Deakin University), and a PhD (UNSW).
     

    Her recent work in the nonprofit sector has been as Chair of Flourish Australia, a Director of the Symphony for Life Foundation, and member of the Australian Institute of Company Directors’ NFP Chairs’ Forum.

    Stephen Somogyi (Commissioner)

    Stephen Somogyi

    Steve Somogyi was appointed a TEQSA Commissioner in November 2021. He has extensive global experience in the financial services, health care, higher education and prudential regulation sectors and has chaired boards and audit and risk committees.
     

    Steve served as the Chief Operating Officer at RMIT University for 10 years from July 2006 until July 2016. He then became a Strategic Adviser to Monash University, Victoria University, the University of Melbourne, the University of Adelaide, Siemens, Queensland Investment Corporation and Energy Trade.
     

    He has chaired complex projects including the Queen Street Precinct project to improve student experience for Victoria University. He also helped create the Net Zero Program for Monash to achieve energy savings and zero net carbon emissions by 2030 and developed a strategic approach to the Higher Education and Health Care sectors for the Siemens Smart Cities Business Unit.
     

    He was a member of the Expert Review Group for the Australian Council for Educational Research.
     

    Steve has held a range of senior roles in government and industry at the Australian Prudential Regulation Authority, Trowbridge Consulting, Mayne Nickless, Bonlac Foods, IOOF and the CPI Group. He worked at National Mutual for 27 years and ended his career there as Chief Finance Executive and Chief Actuary.
     

    His work on boards includes serving as a Commission Member of the Safety, Rehabilitation and Compensation Commission, former Chair of Guild Group, Director of UniSuper including Chair of the Audit, Risk and Compliance Committee, former Chair of Higher Ed Services, Chair of Course-Loop and former Director of Study Loans.
     

    Earning a Master of Science in High Energy Physics from the University of Melbourne and a Master of Science in Management (Sloan Fellow) from Massachusetts Institute of Technology, Steve is a Fellow of the Institute of Actuaries of Australia, of the Australian Institute of Company Directors and of the Financial Services Institute of Australia.

    Chief Executive Officer

    Dr Mary Russell, CEO

    Dr Mary Russell is CEO at TEQSA. She was appointed to the role in May 2024, having led TEQSA as acting CEO since June 2023.
     

    Mary joined TEQSA as the Executive Director of Regulatory Operations in 2022. In this role she led the regulatory teams which manage higher education provider registration, course accreditation, compliance and regulatory risk assessments.
     

    Before joining TEQSA, Mary was Assistant Ombudsman for Dispute Resolution at the Telecommunications Industry Ombudsman. She held executive roles at the Australian Health Practitioner Regulation Agency (AHPRA) for six years, including as State Manager for Victoria, National Manager of Notifications and National Manager of Regulatory Risk Strategy. While at AHPRA, she led the development and implementation of a risk-based approach to managing concerns about the performance and conduct of health practitioners.
     

    Mary has served as chair and member of regulatory boards, concurrently with roles as a health practitioner and a tertiary educator. She has extensive experience of university teaching, curriculum development and delivery, and has completed her PhD in Health Sciences.

    Executive Leadership Team

    The Commission is supported by an Executive Leadership Team (ELT) comprising the Chief Executive Officer, Executive Director of Regulatory Operations and senior managers. ELT is responsible for the management of our regulatory business, corporate processes and people.

    Organisation structure

    Image of TEQSA organisation structure

    Audit and Risk Committee

    We have established an Audit and Risk Committee in compliance with the Public Governance, Performance and Accountability Act 2013 and PGPA Rule.

    Higher Education Standards Panel

    The Higher Education Standards Panel (HESP) is an expert statutory advisory body, established under the Tertiary Education Quality and Standards Agency Act 2011 (TEQSA Act), with responsibility related to the standards for delivery of higher education in Australia.

    HESP is independent of TEQSA.

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  • Revoke Accreditation Conditions 29 October 2015

    Provider: International College of Management, Sydney Pty. Limited

    Course: Bachelor of Hospitality Management

    Renewal of course accreditation

    Report on revocation of conditions on accreditation of 12 higher education courses of study offered by the International College of Management Sydney Pty Ltd

    On 29 October 2015 TEQSA made a decision, under Section 53(2) of the TEQSA Act, to revoke the conditions imposed on the accreditation of the following courses offered by International College of Management Sydney Pty Ltd (refer public report of 4 September 2014):

    • Bachelor of Business Management
    • Bachelor of Events Management
    • Bachelor of Hospitality Management
    • Bachelor of International Tourism
    • Bachelor of Sports Management
    • Bachelor of Property Services Management
    • Diploma of Business Management
    • Diploma of Events Management
    • Diploma of Hospitality Management
    • Diploma of International Tourism
    • Diploma of Property Management
    • Diploma of Sports Management

    Main reasons for decision

    TEQSA found that the basis of the conditions related to institutional-level matters and considers it appropriate to impose conditions on the registration rather than multiple courses to reduce the regulatory burden. Accordingly, the conditions on the courses were revoked and a new condition imposed on the registration.

    Decision
    Decision Type
    Vary/Revoke Conditions
    Decision ID
    ID0109
  • Revoke Accreditation Conditions 29 October 2015

    Provider: International College of Management, Sydney Pty. Limited

    Course: Diploma of Applied Business Management (formerly Diploma of Business Management)

    Renewal of course accreditation

    Report on revocation of conditions on accreditation of 12 higher education courses of study offered by the International College of Management Sydney Pty Ltd

    On 29 October 2015 TEQSA made a decision, under Section 53(2) of the TEQSA Act, to revoke the conditions imposed on the accreditation of the following courses offered by International College of Management Sydney Pty Ltd (refer public report of 4 September 2014):

    • Bachelor of Business Management
    • Bachelor of Events Management
    • Bachelor of Hospitality Management
    • Bachelor of International Tourism
    • Bachelor of Sports Management
    • Bachelor of Property Services Management
    • Diploma of Business Management
    • Diploma of Events Management
    • Diploma of Hospitality Management
    • Diploma of International Tourism
    • Diploma of Property Management
    • Diploma of Sports Management

    Main reasons for decision

    TEQSA found that the basis of the conditions related to institutional-level matters and considers it appropriate to impose conditions on the registration rather than multiple courses to reduce the regulatory burden. Accordingly, the conditions on the courses were revoked and a new condition imposed on the registration.

    Decision
    Decision Type
    Vary/Revoke Conditions
    Decision ID
    ID0110
  • Revoke Accreditation Conditions 29 October 2015

    Provider: International College of Management, Sydney Pty. Limited

    Course: Diploma of Hospitality Management

    Renewal of course accreditation

    Report on revocation of conditions on accreditation of 12 higher education courses of study offered by the International College of Management Sydney Pty Ltd

    On 29 October 2015 TEQSA made a decision, under Section 53(2) of the TEQSA Act, to revoke the conditions imposed on the accreditation of the following courses offered by International College of Management Sydney Pty Ltd (refer public report of 4 September 2014):

    • Bachelor of Business Management
    • Bachelor of Events Management
    • Bachelor of Hospitality Management
    • Bachelor of International Tourism
    • Bachelor of Sports Management
    • Bachelor of Property Services Management
    • Diploma of Business Management
    • Diploma of Events Management
    • Diploma of Hospitality Management
    • Diploma of International Tourism
    • Diploma of Property Management
    • Diploma of Sports Management

    Main reasons for decision

    TEQSA found that the basis of the conditions related to institutional-level matters and considers it appropriate to impose conditions on the registration rather than multiple courses to reduce the regulatory burden. Accordingly, the conditions on the courses were revoked and a new condition imposed on the registration.

    Decision
    Decision Type
    Vary/Revoke Conditions
    Decision ID
    ID0111
  • Revoke Accreditation Conditions 29 October 2015

    Provider: International College of Management, Sydney Pty. Limited

    Course: Diploma of Event Management (formerly Diploma of Events Management)

    Renewal of course accreditation

    Report on revocation of conditions on accreditation of 12 higher education courses of study offered by the International College of Management Sydney Pty Ltd

    On 29 October 2015 TEQSA made a decision, under Section 53(2) of the TEQSA Act, to revoke the conditions imposed on the accreditation of the following courses offered by International College of Management Sydney Pty Ltd (refer public report of 4 September 2014):

    • Bachelor of Business Management
    • Bachelor of Events Management
    • Bachelor of Hospitality Management
    • Bachelor of International Tourism
    • Bachelor of Sports Management
    • Bachelor of Property Services Management
    • Diploma of Business Management
    • Diploma of Events Management
    • Diploma of Hospitality Management
    • Diploma of International Tourism
    • Diploma of Property Management
    • Diploma of Sports Management

    Main reasons for decision

    TEQSA found that the basis of the conditions related to institutional-level matters and considers it appropriate to impose conditions on the registration rather than multiple courses to reduce the regulatory burden. Accordingly, the conditions on the courses were revoked and a new condition imposed on the registration.

    Decision
    Decision Type
    Vary/Revoke Conditions
    Decision ID
    ID0112