• Integrating the Provider Information Request into the Higher Education Data Collection - consultation summary paper

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    On 29 July 2019, TEQSA released the Integrating the Provider Information Request into the Higher Education Data Collection consultation paper, that sought to request feedback from the higher education sector concerning the minimising and streamlining of reporting requirements, and improving the transparency and efficiency of data collected. The consultations were in preparation for the implementation of the Department of Education, Skills and Employment (‘DESE’) data redevelopment project, Transforming the Collection of Student Information (‘TCSI’), that aims to align TEQSA and DESE data collections to create a single, unified reporting system for universities, higher education and vocational institutions.

    The sector responded enthusiastically to the paper, with six (6) submissions received and a robust presence on social media during the submission period, which concluded on 20 September 2019. TEQSA, in conjunction with our colleagues at the DESE, considered these submissions alongside additional feedback stemming from workshops in Melbourne (12 November 2019) and Sydney (15 November 2019) that were ran in conjunction with the DESE and Services Australia (previously Department of Human Services, ‘SA’). TEQSA has attempted to integrate the suggestions and concerns generated during the consultation into its final data framework.

    Stakeholder
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  • Surveys

    Stakeholder survey for higher education providers

    This survey is conducted annually to seek feedback from higher education providers about TEQSA’s regulatory approach.

    The survey is used to assess our performance against the key performance indicators set out in our Corporate Plan.

    The results help us assess our strategic and operational plans.

    Latest report

    TEQSA provider survey report and response 2023

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  • Summary report of the consultation process – public reporting of TEQSA’s decisions

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    Background

    The Agency publishes information about most of its decisions under the Tertiary Education Quality and Standards Agency Act 2011 (TEQSA Act), consistent with the requirements of the Act and the terms of the National Register Guidelines.

    From February–November 2017 the agency consulted on changes to its policy on public reporting, including changes to the Register Guidelines.

    Key themes and responses from the consultation process have been summarised in this report.

    Consultation process

    In February 2017 TEQSA conducted a formal consultation process seeking sector views on changes to the way the Agency publishes its regulatory decisions. The paper posed five questions seeking feedback on TEQSA’s proposed approach.

    • Question 1: Do you agree with the proposed principles to guide TEQSA’s approach to publishing information about its decisions?
    • Question 2: Do you agree with the proposed approach to the timing of the publication of information about TEQSA’s decisions?
    • Question 3: Do you agree with the proposal to publish information about the rejection of applications for initial registration and course accreditation?
    • Question 4: Do you agree with the proposed amendments to the National Register Guidelines?
    • Question 5: Do you agree with the proposal to publish news announcements and media releases about significant decisions by TEQSA?

    Information about the Consultation Paper was made available on the TEQSA website and sent to the following peak bodies:

    Australian Council for Private Education and Training, Council of Private Higher Education, Universities Australia, TAFE Directors Australia, International Education Association of Australia, English Australia, Regional Universities Network, Innovative Research Universities, Group of Eight, Australian Technology Network, Council for International Education, National Union of Students, Council of International Students Australia, Australian Medical Students' Association, NSW/Territories Committee of Chairs of Academic Boards and Senates on behalf of the Chairs of Academic Boards and Senates, Chairs of Academic Boards Forum and University Chancellors Council.

    On 2 November 2017, following a further targeted consultation with peak bodies, drafts of the Register Guidelines 2017 and Policy of public reporting of TEQSA’s decisions were sent to the following groups for comment: Australian Council for Private Education and Training, Council of Private Higher Education, Group of Eight, TAFE Directors Australia, Innovative Research Universities and Universities Australia.

    Consultation responses

    While some respondents were supportive of TEQSA’s proposed changes to publishing its decisions, many had concerns relating to the timing of publishing decisions in the initial responses received.

    Some common areas of feedback provided by respondents included:

    • Concern that publishing decisions sooner would deny applicants procedural fairness.
    • Questions as to whether publishing decisions in the manner contemplated by the proposals would meet the basic principles for regulation in the TEQSA Act.
    • Questions on what the Agency means when it plans to publish “significant decisions”.

    TEQSA’s response

    As noted above, in response to the concerns raised in the initial consultation responses, the Agency conducted further targeted consultation to discuss the concerns with the relevant peak bodies.

    During the targeted consultation the Agency:

    • explained that before TEQSA makes a decision which would adversely affect an applicant, the Agency sends all the relevant facts and reasoning to the applicant for comment prior to a decision being made. Any response is then considered when making the decision. TEQSA already affords procedural fairness to an applicant before a decision has been made, well before the publication of the decision, and will continue to do so.
    • Explained in detail that the Agency complies with basic principles of regulation when making a decision and the act of publishing certain decisions earlier would not contradict the requirements in the basic principles.

    The Agency also adjusted its proposed amendments so that decisions would not be published until the end of the period within which an application may be made for the internal review of the decision, or at the end of the internal review process, whichever is the later.

    The Agency also elaborated on what it considers a ‘significant decision’ in the targeted consultation and in the Policy on public reporting of TEQSA’s decisions.

    Next steps

    The Agency appreciates the time and effort of respondents as well as the constructive feedback provided throughout the process.

    The Agency will finalise and register the National Register Guidelines 2017, and finalise the Policy on public reporting of TEQSA’s decisions.

    The proposed changes to the Agency’s approach to publishing its decisions will take effect from January 2018. 

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  • TEQSA statement: Macleay College journalism courses

    Update: 12 April 2022

    On Friday 11 March 2022, Macleay College advised students and teachers by email that the College will be withdrawing its Diploma of Journalism and Bachelor of Journalism courses. TEQSA understands Macleay College has since informed students that the courses are continuing and students can stay enrolled at the college.

    TEQSA continues to engage with Macleay College in relation to their obligations and compliance with the Higher Education Standards Framework (Threshold Standards) 2021Tertiary Education Quality and Standards Agency Act 2011 and Education Services for Overseas Students Act 2000.

    We are also continuing to communicate with students who have raised a concern with us. Any affected Macleay College student who wishes to raise a concern with TEQSA can do so via our website.

    Students are also encouraged to review advice from the Tuition Protection Service

    Previous statement (13 March 2022)

    TEQSA statement: Macleay College withdrawal of journalism courses

    TEQSA is seeking further information about the provider’s decision and support that is being offered to affected students to complete their studies.

    The timing and manner of how this was communicated by Macleay College to their students is also of concern to TEQSA. 

    Without prejudicing the outcome of our enquires, should TEQSA identify a breach of the Higher Education Standards Framework, we will take the appropriate enforcement action to ensure student interests and the standards are upheld. 

    Further information

    The Higher Education Standards Framework (2021) requires providers that cease offering a course to support students to complete the program or offer alternative arrangements.

    Macleay College students who believe they have been disadvantaged in the opportunity to complete their studies are encouraged to lodge a concern with TEQSA.  

    TEQSA’s approach to compliance and enforcement outlines action that can be taken in the event TEQSA determines there has been a breach of the Higher Education Standards Framework.

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  • Translated academic integrity resources for students

    TEQSA has launched a suite of resources in languages other than English to support students to better understand how to avoid illegal academic cheating services.

    Our existing Understanding Academic Integrity resources have been translated into Mandarin (Simplified Chinese), Hindi, Portuguese and Malay - four of the most common languages other than English spoken by students.

    This will further assist higher education students to develop an understanding of academic integrity; the risks commercial academic cheating services pose to students; the operation of Australia’s anti-cheating laws and how to identify, avoid and report illegal cheating services.

    TEQSA Chief Executive Officer Alistair Maclean said TEQSA’s student-focused resources had proved popular with students, with them being accessed more than 34,500 times since April 2021.

    “These student-focused resources are designed to complement the work taking place in Australian higher education institutions to strengthen students' understanding of academic integrity,” Mr Maclean said.

    “By producing translated resources we hope to support more students to develop a stronger understanding of Australia’s anti-cheating laws and how they can reduce the risks posed by illegal cheating services.” 

    Further information

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  • Sector update: Independent expert reviews

    TEQSA has published advice to assist providers when planning and conducting independent expert reviews.

    The update advises providers on planning independent expert reviews, reflecting on and responding to a review’s findings.

    It also outlines TEQSA’s approach to a provider’s own independent expert reviews, and how evidence and outcomes of reviews may contribute to a TEQSA regulatory process.

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  • Material promoting cheating services displayed on campuses

    TEQSA has issued a sector alert in response to new evidence showing commercial academic cheating services could be targeting students while on-campus.

    TEQSA's Higher Education Integrity Unit is concerned that some material posted around campuses offering “assignment help” is promoting, enabling or supplying commercial academic cheating services (also known as contract cheating).

    Under Australia’s anti-cheating laws, the promotion or sale of academic cheating services is illegal and subject to penalties of up to two years’ imprisonment and fines of up to $110,000. 

    All staff and students at Australian institutions are reminded that commercial academic cheating undermines the integrity of higher education. TEQSA has developed new presentation slides and posters to help share this message.

    More information

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