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Online learning good practice

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Due to the coronavirus (COVID-19) pandemic, TEQSA was aware that many providers made the transition to online delivery with little support and few resources. 

This resource was collated by TEQSA to assist the sector’s rapid transition to online learning during COVID-19. 

The resources listed cover a range of topics relating to online learning, from getting started and helping workforces to work online, to student experiences and assessment integrity. 

Not all resources will be relevant to every provider and the website has been designed to reflect this with accessible and easy to peruse sections.

TEQSA welcomes further contributions and feedback, as we aim to build on the materials already available to ensure that this resource continues to be useful and relevant to the sector.

TEQSA commends the sector’s adaptability and resilience, and its commitment to upholding the Higher Education Standards during the challenges presented by the pandemic. TEQSA is committed to working in partnership with the sector, and this endures in ordinary, and extraordinary, circumstances. 

We have produced guidance relating to online delivery of courses which details key considerations for providers in changes to mode of delivery.

How to use this site

This site was developed to assist providers who have had to rapidly transition into the online learning space due to COVID-19. 

The content has been arranged into broad subject areas, with the resources within each field being arranged by an indicative level of expertise for the reader. The resource type has also been included to assist visitors with finding specific resources (such as webinars or toolkits).

The list is by no means exhaustive, in fact, we intend to continue growing the materials provided and would welcome contributions.

How to contribute

TEQSA invites academics, experts and practitioners to contribute practical resources to help build on the resources provided on this site.

Contributions of further resources are welcome via: 
onlinelearning [at] teqsa.gov.au

Experts advice hub

TEQSA has published a suite of information sheets and webinars on issues of key pertinence to providers in relation to online learning. The materials have been prepared by specialist experts within the sector, drawing from their experience on the topics presented.


1. Getting started: best practice for establishing online learning

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Needing to get your face-to-face course online ASAP? These resources will help you get started quickly including guides, videos, webinars, articles and blogs, as well as some online programs.

2. Enabling staff to work with online learning

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Your face-to-face program has transitioned online, but you haven’t done this before – or – you/your team would like some tips on how to teach in an online environment. These resources will assist with improving teaching online. ​​​​

3. Student experience

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Your course content is online, but how you do you ensure that students are going to get the most out of studying online and engage with the course? These resources will help with enhancing the online experience for students.​​​​​​

4. Assessment integrity

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Your course is online, your students are engaged and it’s assessment time. With academic integrity and contract cheating being global areas of concern, here you will find useful resources to assist with developing online assessments as well as tips to ensure academic integrity. 

5. International perspective

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In this section, you will find resources from around the globe on what others are doing in relation to the mass online migration in response to COVID-19.

6. Webinars and podcasts

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In this section, you will find webinars and podcasts across a variety of subject areas in relation to the mass online migration in response to COVID-19.

7. Experts advice hub

Experts advice hub icon

TEQSA is publishing a suite of information sheets and webinars on issues of key pertinence to providers during this period. The materials have been prepared by specialist experts within the sector, drawing from their experience on the topics presented.


TEQSA acknowledges the contributions of the following people to the development of this site:

Alison Felce, Quality Assurance Agency (UK)
Amanda Müller, Flinders University
Belinda Tynan, RMIT University
Blake McKimmie, University of Queensland
Brenda M Stoesz, University of Manitoba
Brigitte Sloot, Australian Institute of Business
Cathy Stone, University of Newcastle
Christine Slade, University of Queensland
Claire Macken, RMIT University
David Bowser, Curio
Dawn Gilmore, RMIT University
Edwina Ross, Engineering Institute of Technology
Gavin Fleer, Online Education Services
Indumathi V, Engineering Institute of Technology
James Adonopoulos, Kaplan Australia
Janice Orrell, Flinders University
Jason Lodge, University of Queensland
Josh Seeland, Assiniboine Community College
Kay Souter
Kevin Ashford-Rowe, Queensland University of Technology
Leah Matthews, Distance Education Accrediting Commission (USA)
Lin Martin, Former TEQSA Commissioner
Liz Heathcote, Australian Institute of Business
Liz Johnson, Deakin University
Margot McNeill, International College of Management, Sydney​​​​​​​
Mark Brown, National Institute for Digital Learning (Ireland)
Matt Bower, Macquarie University​​​​​​​
Michael Sankey, Griffith University
Michelle Cavaleri, Asia Pacific International College​​​​​​​
Orla Lynch, Department of Education and Skills (Ireland)
Paul Wappett, Australian Institute of Business
Phill Dawson, Deakin University​​​​​​​
Rebecca Barclay, Online Education Services
Sarah Montgomery, IRIS Invigilation
Shelley Kinash​​​​​​​, University of Southern Queensland​​​​​​​
Sheona Thomson, Queensland University of Technology
Spice Wang, Asia Pacific International College​​​​​​​
Stephen Naylor, James Cook University
Steve Mackay, Engineering Institute of Technology
Suneeti Rekhari, RMIT University
Tom Whitford, The University of Melbourne​​​​​​​
Trish Powers, Torrens University Australia


TEQSA makes the information on this website available to assist higher education providers, ELICOS providers and foundation program providers to provide online learning in order to manage the impact of COVID-19. It has been obtained from a range of external sources and has not been generated by or on behalf of TEQSA. You should read, and carefully consider, the disclaimer before accessing any of the material.