• Enacting assessment reform in a time of artificial intelligence

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    Enacting assessment reform in a time of artificial intelligence builds on the principles and propositions outlined in Assessment reform for the age of artificial intelligence.

    While Assessment reform for the age of artificial intelligence offered principles and propositions to guide institutions in developing an approach to generative artificial intelligence (gen AI) and assessment, this new resource delivers examples of how these principles are being put into practice.

    Together these resources aim to help institutions address the risks gen AI poses to learning assurance, while also supporting students to use these tools responsibly and ethically.

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  • New resource for gen AI and assurances of learning

    TEQSA has published a new resource which provides evidence-informed, actionable approaches to assure learning while supporting students to develop the capabilities they will need in a generative artificial intelligence (gen AI) integrated world.

    Assuring quality learning in a gen AI-integrated future is the third resource in TEQSA’s assessment reform series. It builds on the principle of equipping students to interact ethically and responsibly with gen AI.

    This resource highlights the role of tertiary education in developing student capabilities such as evaluative judgement, critical thinking and ethical reasoning. Capabilities that will support students to adapt and respond to changes as they learn, while also benefiting them in the workplace.

    The resource offers a nuanced account of how these capabilities may be developed, while simultaneously maintaining and enhancing learning quality in an environment where gen AI is embedded.

    The new resource is a companion to:

    Thank you to the panel of authors, led by Professor Jason Lodge (The University of Queensland), who developed this resource on TEQSA’s behalf.

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  • Gen AI – recently published

    This page contains TEQSA resources published in the last 12 months, to support institutions, staff and students in considering the potential impacts and benefits gen AI tools pose for teaching, learning, assessment and research.

    Assessment and gen AI
    Assuring online degrees in the age of gen AI (TEQSA webinar)
    Strengthen your everyday research practices in the age of gen AI
    Enacting assessment reform in a time of artificial intelligence
    Gen AI strategies
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  • Recording available for recent gen AI webinar

    The recording of TEQSA’s recent webinar, Assuring online degrees in the age of gen AI, held on Thursday 4 June, is now available.

    The webinar considered what is required to deliver credible assurance of learning in an online environment.

    Professor Mollie Dollinger (Curtin University) hosted the webinar, and panelists included Professor Phillip Dawson (Deakin University), Amanda Ford (Online Education Services) and Professor Danny Liu (The University of Sydney).

    Resources mentioned during the webinar

    Further resources

    Visit TEQSA’s Gen AI knowledge hub. 

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  • Save the date for the TEQSA 2026 Conference

    TEQSA is excited to announce the TEQSA 2026 Conference will be held on 17-18 November, as a fully virtual event. The annual TEQSA Conference is a must-attend for the higher education calendar.

    Date: Tuesday 17 November and Wednesday 18 November
    Time: 10:00am to 3:30pm (AEDT)
    Format: Online

    As in previous years, the conference will bring together higher education leaders, practitioners and sector stakeholders to explore emerging issues, regulatory developments and sector priorities shaping the higher education environment.

    The decision to deliver the conference virtually was made at a time of uncertainty regarding global fuel security and geopolitical tension. In making this decision, various factors were considered, including operational and financial risk, accessibility and cost of travel and accommodation for participants.

    While some stakeholders may prefer a face-to-face event, the conference’s interactive program will include live discussion, sector engagement opportunities and workshop sessions. TEQSA’s focus is on delivering a high-quality, interactive conference that is accessible and flexible for participants across Australia, while demonstrating responsible stewardship of public resources. 

    We invite providers, academics and students to save the date. More information, including the conference theme, program and registration details, will be shared in due course. 

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  • Gen AI – academic integrity and assessment reform

    This page contains resources to support institutions, staff and students in considering the potential impacts and benefits generative artificial intelligence (gen AI) tools pose for teaching, learning and assessment. TEQSA understands the uniqueness of each provider’s circumstances and therefore offers the following case studies and resources as examples of approaches being taken, both in Australia and beyond, for consideration. The resources on this page are not intended as guidance but rather seek to share approaches and practice.

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    From the sector - case studies
    From the sector - resources
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  • TEQSA's approach to sector engagement

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    As Australia’s national quality assurance and regulatory agency for higher education, engagement provides TEQSA with opportunities to understand issues impacting the sector, and to consult on regulatory initiatives and changes. 

    The Tertiary Education Quality and Standards Agency Act 2011 requires TEQSA to consult with providers about changes to our regulatory approach and other relevant sector-wide issues such as the proposed imposition of conditions.

    We are committed to open consultation and we actively engage with providers and the broader sector to:

    • gain understanding from peak bodies, providers and students about challenges facing the sector. This is to inform our regulatory function and development of resources
    • guide regulatory expectations, and provide good practice resources to assist with navigating sector-wide risk
    • provide information for students and the public through targeted publications and strategic external communications
    • consult and seek feedback on proposed changes that may meaningfully inform or impact sector regulation.

    TEQSA’s engagement practices include:

    • guidance notes. TEQSA publishes guidance notes for the sector that focus on specific sections of the Higher Education Standards Framework (Threshold Standards) 2021, also drawing attention to other interrelated sections, and highlighting potential compliance issues. We invite the sector to provide feedback during the development of each note
    • support materials. TEQSA publishes good practice notes and toolkits to inform and support providers to achieve best practice on sector-wide issues, such as sexual assault and sexual harassment, commercial academic (contract) cheating, admissions transparency and transnational education
    • annual meetings. TEQSA meets annually with all peak bodies, student groups and key international quality assurance agencies
    • consultative events. TEQSA’s schedule of webinars and events around Australia for stakeholders aims to provide timely information on current challenges facing the sector and changes to regulatory practice. Stakeholders can and do engage directly with TEQSA Commissioners and senior staff at these events
    • invitations to speak. TEQSA welcomes the opportunity to speak at higher education, government and other regulatory or quality assurance events. Please make speaking requests via this form
    • annual conference. TEQSA holds a conference in November each year, which attracts strong representation from providers, professional bodies, international organisations and students. The conference also provides another opportunity for stakeholders to engage with TEQSA staff.

    Other engagement mechanisms include:

    • social media. Digital communication is an important engagement and communication tool. Twitter, LinkedIn and the TEQSA website inform and engage, providing ways for stakeholders to share and comment
    • annual provider survey and annual peak body research. TEQSA conducts a comprehensive annual survey of providers, and publishes the results on our website. Survey questions are reviewed annually to ensure currency.
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  • TEQSA’s provider portal is unavailable

    TEQSA’s provider portal is unavailable

    3 July 2026

    In April, TEQSA became aware of potential cyber security vulnerabilities to the provider portal. While no data breach has occurred, we took immediate action to ensure the security of providers’ information by taking the provider portal offline.

    Following investigations, and with consideration for the impact on providers, TEQSA has made the decision not to reinstate the provider portal. Work to deliver a long-term solution, which will reinstate automated processes for providers, is well progressed and we expect to have more information to share in the coming months.

    Meanwhile, process changes are in place and have been developed, as much as possible, to minimise the impact on providers.

    We appreciate your patience and cooperation as we continue this important work and we remain committed to maintaining the security and integrity of provider information. 

    Details of process changes for providers are provided below.

    Changes to processes for providers

    The following process changes have been developed, as much as possible, to minimise the impact on providers. 

    These changes include extending the submission date for all upcoming applications to renew course accreditation. If your institution is affected, a member of our Courses team will contact you. We kindly ask that you pause the preparation of your renewal submission while we work to contact all affected providers. 

    For all other applications and requests, where email is not available, secure alternate arrangements are in place:

    • reporting against conditions, or responding to requests for information – reach out to the TEQSA assessment team specified in the request
    • commencing an application for re-registration, course accreditation, or CRICOS operational assessments:
      • Email CRM@teqsa.gov.au specifying the type of application you wish to make. Please include your provider name and provider ID.
      • TEQSA will create a new SIGBOX folder for each application or request for information, and will send an email with an application number and a link providing access to the SIGBOX folder to the authorised portal administrator
      • The SIGBOX link may be shared by the administrator with other users in your organisation who are submitting information to TEQSA. Please note that TEQSA will create new SIGBOX folders for each application or request for information.
    • For all other queries, please contact the Enquiries Management team at providerenquiries@teqsa.gov.au.
       

    Using SIGBOX

    A SIGBOX user guide is available for providers.

    Frequently asked questions

    Is my data safe? Yes. TEQSA has taken this action as a precaution and in line with our commitment to safeguarding provider data. No data breach has occurred. Ensuring the protection of information is a high priority for TEQSA, and we want to be confident the controls we have in place are of the highest standard.

    When will the Provider Portal be reinstated? The portal will be unavailable until further notice. SIGBOX is currently being used for file transfers, to support regulatory assessments, and TEQSA is working on additional solutions. We will provide more information as this work progresses.

    How will the unavailability of the Provider Portal impact my submission deadlines? To ensure TEQSA’s regulatory assessment work continues, we are currently using SIGBOX for file transfers. SIGBOX is a secure Australian-based file-sharing site, used by several Australian government agencies. A user guide to SIGBOX is available.

    TEQSA will work with providers to support the continuation of application and assessment processes. If you are concerned about the impact this unexpected closure may cause on an upcoming assessment, please contact the appropriate assessment team noted on the key provider contacts page of our website.

    Additional support

    If you require further support, or have additional questions, please contact our Enquiries Management team at providerenquiries@teqsa.gov.au. 
     

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  • Engagement

    We engage across the higher education sector to help foster a shared understanding of our role and regulatory approach, encourage a culture of provider self-assurance and increase our transparency.

    We engage, consult and collaborate with a range of stakeholders to:

    • build a common understanding about our role, how we regulate and what to expect from us
    • help providers understand and maintain their responsibilities under the Threshold Standards
    • gain input into changes to our regulatory approach
    • gather intelligence to inform our understanding of regulatory risk
    • design regulatory approaches that are well-informed and provide clear support for providers to self-assure and continuously improve.

    This engagement is an essential part of our regulatory approach.

    Our stakeholders

    Our approach focuses on building long-term relationships with stakeholders including:

    • Australian, state and territory government departments and agencies
    • individual higher education providers
    • peak body representatives for higher education providers
    • professional accreditation bodies
    • students
    • TEQSA external experts
    • international partners

    Our stakeholder engagement activities

    Annual TEQSA Conference

    Our annual conference brings together stakeholders from across the higher education sector to explore emerging issues, share knowledge and support quality assurance across the sector.

    TEQSA Talks webinars

    Our webinars are designed to help inform the sector about our regulatory work, quality assurance matters and current and emerging sector risks. Held two to three times a year, the TEQSA Talks webinars invite providers and other stakeholders to ask us questions. Registrations are required for this free webinar series.

    All webinars are recorded and uploaded to our website.

    Consultations

    TEQSA regularly consults with stakeholders about a range of regulatory and quality assurance matters.

    Surveys

    TEQSA undertakes surveys to seek feedback on our work and regulatory, including our Stakeholder Survey for Higher Education Providers.

    Presentations

    TEQSA regularly attends and presents at a range of events and forums each year. Our presentations cover a broad range of popular topics impacting the higher education sector.

    Please use this form to request a presentation or speaker from TEQSA.

    International engagement and projects

    We work closely with international higher education quality assurance and regulatory agencies and participate in global forums. TEQSA is presently developing a new international engagement strategy. To find out more, please email comms@teqsa.gov.au.

    International engagement

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