On 1 April 2025, TEQSA implemented a new centralised enquiries approach through our Enquiries Management team. The team has now marked more than 100 days in operation. They are the dedicated first point of contact for all new provider enquiries.
TEQSA's Enquiries Management team can be contacted:
We've established a new webinar series to help inform the sector about our regulatory work, quality assurance matters and sector risk.
All TEQSA Talks webinars will also provide opportunities for providers and other stakeholders to ask us questions.
Registrations are required for this free webinar series.
All webinars will be recorded and uploaded to our website.
Register now
TEQSA Talks
Wednesday 24 September 2025 from 2:00-3:00pm (AEST)
- Register your attendance (FREE)
In the course of official duties, the agency head of TEQSA received the following gifts and/or benefits where the value exceeds the stipulated threshold of $AUD100.00 (excluding GST).
| Date received | Date recorded | Gift item/benefit/service | Received by (agency contact if not received directly by agency head) | Presented by (giver’s name, organisation / country) | Occasion | Estimated value in $A (wholesale value in country of origin or current market value in Australia) |
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The recording of TEQSA Talks #2, 2025, held on 24 July is now available.
The webinar featured a panel of:
The recording of July’s webinar, along with all other previous TEQSA Talks webinars, is available on the TEQSA Talks webinar series webpage.
While you’re there, register for the next TEQSA Talks webinar which will be held on Wednesday 24 September 2025, at 2pm (AEST).
This practical workshop seeks to support Australian higher education providers in strengthening their institutional action plan to address the risks generative artificial intelligence (gen AI) poses to assessment integrity, while also considering the opportunities.
To attend a free, online workshop providers are asked to nominate a minimum delegation of 2, and a maximum of 6, who can attend from the same location.
Institutions should nominate a lead representative to register on behalf of all members of their delegation (each individual member of the delegation does not need to register). Please register for 1 session only.
Note: this is a single workshop, not a series.
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To celebrate the launch of the TEQSA 2025 Conference and the release of this year’s fantastic program, early bird tickets are available until 11:59pm on Friday 19 September (AEST).
This is your only opportunity to secure your attendance at a discounted price.
Our 9th annual conference on Wednesday 19 November will focus on the theme of Trust, Transparency, Transformation.
This year, we're delighted to welcome distinguished speakers including Liz Hughes, CEO of the National Institute of Dramatic Art, as our Master of Ceremonies, and our opening keynote speaker, Melinda Cilento, CEO for the Committee for Economic Development of Australia and Chair, Expert Council on University Governance.
The TEQSA Conference is a must-attend event for anyone with an interest in higher education regulation, quality assurance and emerging risks and trends.
Our attendees include:
18-19 November, Sofitel Melbourne on Collins and online
12-13 November 2024, Sofitel Melbourne on Collins and online
22–23 November 2023, Melbourne Convention and Exhibition Centre and online
23–24 November 2022, Sofitel Melbourne on Collins and online
25 November 2021, Virtual
27-29 November 2019, Sofitel Melbourne on Collins
28-30 November 2018, Grand Hyatt, Melbourne
29 November – 1 December 2017, Grand Hyatt Melbourne
9 November 2016, Park Royal Hotel, Melbourne Tullamarine Airport
Our inaugural conference, held in collaboration with Higher Ed Services (HES), attracted huge support from the sector with 420 people from 95 institutions attending.
A webinar series to help inform the sector about our regulatory work
Find out more
A webinar series to help inform the sector about our regulatory work
Find out more
A webinar series to help inform the sector about our regulatory work
Find out more
A webinar series to help inform the sector about our regulatory work
Find out more
TEQSA collects data on all higher education providers to help inform our risk-based approach to regulation. We use this information to minimise the reporting burden on providers associated with regulatory processes, such as a renewal of registration. We also use the information for our Annual Risk Assessment cycle.
We collect data on higher education providers’ operations from a variety of sources, including:
HELP IT System (HITS)
All providers are required to report their financial data on an annual basis to the Department of Education. With the exception of universities, all providers report data through the Department’s HELP IT System (HITS). For all HITS related enquiries, please email FEE-HELP@education.gov.au.
See the Department’s HELP Resources for Providers page for more information about HITS, including a user guide.
For universities, audited financial statements and an Annual Financial Return completed in the spreadsheet provided by the Department of Education, should be submitted to the Department of Education at ppfinance@education.gov.au.
Tertiary Collection of Student Information (TCSI)
All providers are required to report their student and staff data on an annual basis through TCSI. TCSI is operated by the Department of Education.
See the TCSI website for information about TCSI, including TCSI FAQs and a range of support materials and information webinars.
Quality Indications for Learning and Teaching (QILT)
Data updated annually from QILT’s Student Experience Survey (SES) and Graduate Outcomes Survey (GOS).
See the QILT website for more information.
For the 2025 Risk Assessment Cycle, TEQSA will directly collect the data about the Graduate Outcomes Survey results from providers who do not use QILT.
Providers who are not approved FEE-HELP providers report staff and student annually to TEQSA through TCSI. This is called the Provider Information Request (PIR).
The PIR is an information request under Section 28 of the Tertiary Education Quality and Standards Agency Act 2011 (TEQSA Act).
Providers should ensure that data is provided within the timeframes, is accurate and has been verified.
A condition of registration is that registered providers must give TEQSA an annual financial statement in the approved form, within 6 months after the end of the annual reporting period (Section 27 of TEQSA Act).
Failure to submit financial information within required timeframes is a breach of a condition of registration for which TEQSA may apply sanctions such as shortening the period of registration, cancelling registration (Section 98 of the TEQSA Act).
In addition, if data is not submitted by the due date, TEQSA may assign a high risk rating to the provider in the annual risk assessment cycle.
Providers should also ensure their contact details with TEQSA remain up to date.
The deadline for submission dates for each data file is as follows:
| Data file | Provider type | Deadline for submission |
|---|---|---|
| Finance | ALL providers with a financial year ending 31 December 2024 (2025 Risk Assessment cycle, i.e. 2024 data) | Submit by 30 June 2025 |
| ALL providers with a financial year ending 30 June 2024 (2025 Risk Assessment cycle, i.e. 2024 data) | Due by 31 December 2024 | |
| ALL providers with a financial year ending 30 June 2025 (2026 Risk Assessment cycle, i.e. 2025 data) | Submit by 31 December 2025 | |
| Students | FEE-HELP providers (HESA) | Verify the submitted data by 17 April 2025 |
| Non-FEE-HELP providers (PIR providers) | Submit and verify data by 19 September 2025 | |
| Staff | FEE-HELP providers (HESA) | Submit and verify data by 4 July 2025 |
| Non-FEE-HELP providers (PIR providers) | Submit and verify data by 4 July 2025 |
Scope and structure documents, element specifications and a range of support materials, including introductory training and frequently asked questions, are available on the TCSI website.
We encourage you to review the reporting requirement from TCSI website to ensure that submitted data is consistent with the required specifications. Please also read through the Data Verification website for comprehensive information and instructions that will assist you complete the student and staff verification process.
The TCSI Data Collections Team are the primary point of contact for the submission of data. Email: TCSIsupport@education.gov.au.
TEQSA’s Enquiries Management Team is also available to respond to administrative enquiries throughout the submission period. Email: providerenquiries@teqsa.gov.au.
If your institution has only recently registered as a higher education provider, we understand you may not be in a position to supply all of the required information. If this is case, please contact TEQSA’s Risk Team at risk@teqsa.gov.au.
