• Extension of accreditation 15 July 2025

    Provider: Australian College of the Arts Pty Ltd

    Course: Diploma of Arts (Interior Design)

    Extension of accreditation period

    Report on extension of accreditation of 7 higher education courses of study offered by the Australian College of The Arts Pty Ltd

    On 15 July 2025, a delegate of TEQSA extended, under section 57A of the Tertiary Education Quality and Standards Agency Act 2011 (TEQSA Act), the accreditation of the following courses offered by the Australian College of the Arts Pty Ltd:

    • Bachelor of Performing Arts (Comedy) from 28 March 2026 to 30 September 2026
    • Diploma of Performing Arts (Comedy) from 28 March 2026 to 30 September 2026
    • Diploma of Entertainment Journalism from 31 March 2026 to 30 September 2026
    • Bachelor of Arts (Interior Design) from 31 March 2026 to 30 September 2026
    • Diploma of Arts (Interior Design) from 31 March 2026 to 30 September 2026
    • Bachelor of Animation and VFX from 31 March 2026 to 30 September 2026
    • Diploma of Animation and VFX from 31 March 2026 to 30 September 2026

    Main reasons for the decision

    TEQSA made this decision consistent with the principles set out in TEQSA's policy on extensions to the period of provider registration or course accreditation, including an assessment of risks associated with the extension.

    Decision
    Decision Type
    Accreditation
    Decision ID
    ID5576
  • Extension of accreditation 15 July 2025

    Provider: Australian College of the Arts Pty Ltd

    Course: Bachelor of Animation and VFX

    Extension of accreditation period

    Report on extension of accreditation of 7 higher education courses of study offered by the Australian College of The Arts Pty Ltd

    On 15 July 2025, a delegate of TEQSA extended, under section 57A of the Tertiary Education Quality and Standards Agency Act 2011 (TEQSA Act), the accreditation of the following courses offered by the Australian College of the Arts Pty Ltd:

    • Bachelor of Performing Arts (Comedy) from 28 March 2026 to 30 September 2026
    • Diploma of Performing Arts (Comedy) from 28 March 2026 to 30 September 2026
    • Diploma of Entertainment Journalism from 31 March 2026 to 30 September 2026
    • Bachelor of Arts (Interior Design) from 31 March 2026 to 30 September 2026
    • Diploma of Arts (Interior Design) from 31 March 2026 to 30 September 2026
    • Bachelor of Animation and VFX from 31 March 2026 to 30 September 2026
    • Diploma of Animation and VFX from 31 March 2026 to 30 September 2026

    Main reasons for the decision

    TEQSA made this decision consistent with the principles set out in TEQSA's policy on extensions to the period of provider registration or course accreditation, including an assessment of risks associated with the extension.

    Decision
    Decision Type
    Accreditation
    Decision ID
    ID5577
  • Extension of accreditation 15 July 2025

    Provider: Australian College of the Arts Pty Ltd

    Course: Diploma of Animation and VFX

    Extension of accreditation period

    Report on extension of accreditation of 7 higher education courses of study offered by the Australian College of The Arts Pty Ltd

    On 15 July 2025, a delegate of TEQSA extended, under section 57A of the Tertiary Education Quality and Standards Agency Act 2011 (TEQSA Act), the accreditation of the following courses offered by the Australian College of the Arts Pty Ltd:

    • Bachelor of Performing Arts (Comedy) from 28 March 2026 to 30 September 2026
    • Diploma of Performing Arts (Comedy) from 28 March 2026 to 30 September 2026
    • Diploma of Entertainment Journalism from 31 March 2026 to 30 September 2026
    • Bachelor of Arts (Interior Design) from 31 March 2026 to 30 September 2026
    • Diploma of Arts (Interior Design) from 31 March 2026 to 30 September 2026
    • Bachelor of Animation and VFX from 31 March 2026 to 30 September 2026
    • Diploma of Animation and VFX from 31 March 2026 to 30 September 2026

    Main reasons for the decision

    TEQSA made this decision consistent with the principles set out in TEQSA's policy on extensions to the period of provider registration or course accreditation, including an assessment of risks associated with the extension.

    Decision
    Decision Type
    Accreditation
    Decision ID
    ID5578
  • Gen AI strategies for Australian higher education: Emerging practice

    Body

    In June 2024, TEQSA issued a request for information to all Australian higher education providers. This request asked for a credible institutional action plan addressing the risk generative artificial intelligence (gen AI) poses to award integrity. TEQSA received a 100% response rate to this request, and this toolkit, Gen AI strategies for Australian higher education: Emerging practice, was the first resource developed from the analysis.

    The toolkit includes 3 dimensions: Process, People and Practice. Each dimension can be read individually, in any order, or in conjunction with the broader toolkit. It seeks to share ideas and experiences to support institutions in effectively and ethically integrating gen AI into teaching and learning, while also managing the risks these evolving technologies pose to assessment integrity.

    The toolkit is complemented by Gen AI strategies for research training: Emerging practice, which was published in June 2025.

    Stakeholder
    Publication type

    A new toolkit to share strategies and ideas in managing the risks of gen AI

  • TEQSA e-News

    Our email newsletter is published 11 times per year via email and LinkedIn.

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  • Consultation

    We have developed key aspects of our regulatory approach in consultation with higher education stakeholders. We recognise that consultation influences the quality of our relations with the higher education sector and can be an important way of collecting evidence which allows us to meet the objects of the Tertiary Education Quality and Standards Agency Act 2011 (TEQSA Act).

    Current consultations

    Guidance notes: Course approval and accreditation, orientation and progression, qualifications and certification

    TEQSA is working to improve the efficiency of our regulatory operations and support greater self-assurance within the higher education sector by continuing to enhance our suite of guidance notes.

    To support this project, TEQSA has opened consultation on the following 3 draft documents:

    This consultation closes at 5:00pm (AEST) on Friday 22 August 2025.

    You can submit feedback to consultation@teqsa.gov.au. Submissions in Microsoft Word or PDF format are preferred.

    Previous consultations

    Guidance notes consultation

    (Closed 18 July 2025)

    TEQSA is working to improve the efficiency of our regulatory operations and support greater self-assurance within the higher education sector by continuing to enhance our suite of guidance notes.

    To support this project, TEQSA opened consultation on the following 3 draft documents:

    • Information for prospective and current students
    • Information management
    • Representation.

    Interim regulatory guidance

    (Closed 27 March 2025)

    TEQSA is seeking feedback on new regulatory guidance that has been developed to support safety and wellbeing in higher education.

    TEQSA is consulting on 2 documents:

    Fees and charges consultation

    (Closed 28 October 2024)

    In accordance with the Australian Government Charging Policy, TEQSA annually reviews the operation of our Cost Recovery Implementation Statement (CRIS).

    Following an internal review of the 2023 version of the CRIS, TEQSA has developed a consultation paper for the sector.

    This paper outlines several proposed adjustments to ensure our fees and charges (to take effect from 1 January 2025) accurately reflect the cost of our regulatory activities.

    Revised service charter

    (Closed 20 May 2024)

    TEQSA commenced a service charter review in early 2023. The first phase of consultation was a stakeholder survey about our service charter in August 2023.

    We’ve now developed a revised service charter informed by the survey results.

    This was the second phase of consultation and sought further feedback from stakeholders.

    Draft stakeholder engagement strategy

    (Closed 20 May 2024)

    To support the development of a draft stakeholder engagement strategy.

    Fit and proper person requirements

    (Closed 20 May 2024)

    Consultation for a proposal to amend the Tertiary Education Quality and Standards Agency Fit and Proper Person Determination 2018 (Determination).

    Guidance notes on diversity and equity, student grievances and complaints, and wellbeing and safety

    (Closed 15 March 2024)

    In 2023, TEQSA consulted stakeholders on the following guidance notes:

    • Diversity and equity
    • Student grievances and complaints
    • Wellbeing and safety.

    These notes focus on 3 sections of the Threshold Standards that are unified in their intent to protect and provide support to students. TEQSA sought further stakeholder feedback that identified:

    • what additional information can be included in the guidance note to make it useful and up to date
    • any points or areas that require clarity
    • suggestions to assist providers in delivering effective self-assurance.

    Guidance notes on Staffing, Corporate Governance, and Corporate Monitoring and Accountability

    (Closed 9 February 2024)

    To support TEQSA’s ongoing work to improve the efficiency of our regulatory operations and support greater self-assurance within the higher education sector, we are continuing to enhance TEQSA’s suite of guidance notes for higher education providers.

    • Corporate governance
    • Corporate monitoring and accountability
    • Staffing

    Guidance notes on course design, learning outcomes and assessment and learning resources and educational support

    (Closed 20 November 2023)

    To support TEQSA’s ongoing work to improve the efficiency of our regulatory operations and support greater self-assurance within the higher education sector, we are continuing to enhance TEQSA’s suite of guidance notes for registered higher education providers.

    • Course design
    • Learning outcomes and assessment
    • Learning resources and educational support

    Assessment reform for the age of artificial intelligence

    (Closed 20 October 2023)

    TEQSA invited feedback on the proposals outlined in the Assessment reform for the age of artificial intelligence discussion paper, including the principles and propositions.

    At the end of the consultation period, TEQSA and the lead authors of this document will consider all feedback received before publishing the final guidelines in late November 2023.

    If you have any questions about this consultation, or the guiding principles, please email us at integrityunit@teqsa.gov.au.

    Fees and charges consultation

    (Closed 25 September 2023)

    In accordance with the Australian Government Charging Policy, TEQSA annually reviews the operation of our Cost Recovery Implementation Statement (CRIS).

    Following an internal review of the 2022 version of the CRIS, TEQSA developed a consultation paper for the sector. This paper outlined several proposed adjustments to ensure our fees and charges for 2024 accurately reflect the cost of our regulatory activities and the changes we’ve made to streamline processes since the 2022 version of the CRIS was developed.

    See: How we consult on fees and charges for more information

    Service charter review survey

    (Survey closed 25 September 2023)

    Insights from the survey will help us to develop a draft service charter, which we will release for further comment at a later date. Following this consultation, TEQSA will consider stakeholder feedback before adopting our revised service charter.

    See: Service charter review for more information.

    Guidance notes on facilities and infrastructure, academic monitoring and academic and research integrity

    (Closed 10 August 2023)

    To support TEQSA’s ongoing work to improve the efficiency of our regulatory operations and support greater self-assurance within the higher education sector, we are continuing to enhance TEQSA’s suite of guidance notes for registered higher education providers.

    Consultation for sexual harm good practice note

    (Closed 13 July 2023)

    Since the release of the Good Practice Note: Preventing and responding to sexual assault and sexual harassment in the Australian higher education sector (the 2020 good practice note), TEQSA acknowledges there has been significant work across the sector to embed strategies to prevent and respond to sexual assault and sexual harassment, however, the issue remains a key risk.

    Guidance notes on diversity and equity, student grievances and complaints, and wellbeing and safety

    (Closed 13 July 2023)

    To support TEQSA’s ongoing work to improve the efficiency of our regulatory operations and support greater self-assurance within the higher education sector, we are continuing to enhance TEQSA’s suite of guidance notes for registered higher education providers.

    • Diversity and Equity
    • Student Grievances and Complaints
    • Wellbeing and Safety

    Guidance notes on academic governance, recognition of prior learning, and delivery with other parties

    (Closed 7 March 2023)

    To support TEQSA’s ongoing work to improve the efficiency of our regulatory operations and support greater self-assurance within the higher education sector, we are continuing to enhance TEQSA’s suite of guidance notes for registered higher education providers.

    Consultation for proposed amendments to Register Guidelines 

    (Closed 16 December 2022)

    TEQSA has commenced a consultation process for proposed amendments to the Tertiary Education Quality and Standards Agency (Register) Guidelines 2017 (Register Guidelines).

    The reason for the proposed amendments is to promote transparency regarding TEQSA's regulatory decisions and actions and remove any doubt about which trading names the Register must include in respect of registered providers' higher education operations.

    Summary of feedback

    TEQSA received two submissions during the consultation period. 

    Both submissions supported the inclusion of the additional information proposed in the consultation paper. One submission opposed the removal of previous trading names and the other supported it (while noting that this information may be useful to future students).

    Guidance Note: Research requirements for Australian universities

    (Closed 7 September 2022)

    To support TEQSA’s ongoing work to improve the efficiency of our regulatory operations and support greater self-assurance within the higher education sector, we are enhancing TEQSA’s suite of guidance notes for registered higher education providers.

    This work will reinforce the role of guidance notes to provide guidance that focuses on a specific section of the Higher Education Standards Framework (2021) while drawing attention to connections with other sections and highlighting potential compliance issues.

    Following sector feedback during consultation last year, this project will ultimately reduce the number of guidance notes from 32 to 28 to ensure each guidance note aligns with a section of the Standards framework. Sector feedback has also informed the development of a new, simpler template for guidance notes.

    The draft guidance note outlines what TEQSA will look for when considering university research in relation to requirements outlined in the TEQSA Act and Higher Education Standards Framework (2021).

    Summary of external consultation

    Revised Guidance Note: Research and Research Training

    (Closed 6 July 2022)

    To support TEQSA’s ongoing work to improve the efficiency of our regulatory operations and support greater self-assurance within the higher education sector, we are enhancing TEQSA’s suite of guidance notes for registered higher education providers.

    This work will reinforce the role of guidance notes to provide guidance that focuses on a specific section of the Higher Education Standards Framework (2021) while drawing attention to connections with other sections and highlighting potential compliance issues.

    Following sector feedback during consultation last year, this project will ultimately reduce the number of guidance notes from 32 to 28 to ensure each guidance note aligns with a section of the Standards framework. Sector feedback has also informed the development of a new, simpler template for guidance notes.

    The Guidance Note outlines, with regard to the Higher Education Standards Framework, what TEQSA will look for and common issues associated with Research and Research Training.

    Register and information guidelines

    (Closed 26 November 2021)

    The Register Guidelines is a legislative instrument that sets out the information that TEQSA must enter on the National Register in respect of each registered higher education provider.

    The Information Guidelines is a legislative instrument that sets out the Commonwealth authorities and the State or Territory authorities to which TEQSA may disclose higher education information under sections 189 and 194 of the TEQSA Act.

    Revised compliance guides

    (Closed 10 November 2021)

    On 1 July 2021 the new Higher Education Standards Framework (Threshold Standards) 2021 (HESF) came into effect. 

    TEQSA is reviewing the current suite of guidance notes to ensure they reflect the requirements of the new HESF. 

    As part of this review, TEQSA developed a new template to streamline our guidance materials.

    TEQSA fees and charges consultation

    (Closed 3 June 2021)

    On 30 April 2021, TEQSA released the TEQSA Fees and Charges Consultation Paper for feedback from the sector. The consultation paper outlined the details of TEQSA’s proposed approach for transitioning to the new cost recovery arrangements.

    Draft legislative instrument

    (Closed 28 April 2021)

    In February 2021, the Australian Parliament passed the Higher Education Legislation Amendment (Provider Category Standards and Other Measures) Bill 2020. The Bill gives effect to the Australian Government’s decision to implement all 10 recommendations arising from the Provider Category Standards review conducted in 2019. 

    Among other things, the Bill amends the Tertiary Education Quality and Standards Agency Act 2011 (TEQSA Act) to allow TEQSA to make a determination of the matters which it must have regard to when assessing the quality of the research undertaken by a provider which is registered, or applies to be registered, in the Australian University category. By approval from the Minister, this determination becomes a legislative instrument.

    TEQSA proposes to make a determination which sets out a number of matters which are relevant to an assessment of research quality. The list is non-exhaustive and does not specify benchmarks or thresholds for quality; it is a determination of considerations in an assessment of research quality.

    Discussion paper: Making and assessing claims of scholarship and scholarly activity 

    (Closed 14 December 2020)

    TEQSA sought to review whether its current approach to assessing claims of scholarship and scholarly activity (as described in the Guidance Note on Scholarship) is adequate, or if the approach needs to be reconceptualised. The purpose of this discussion paper was to set out, for consideration by the sector and other stakeholders, draft principles that were proposed to guide providers in making claims related to scholarship, and to inform TEQSA’s assessments of such claims.

    Information Guidelines

    (Closed 27 March 2020)

    TEQSA sought feedback on the Commonwealth, State and Territory bodies that we proposed to include in an update to our Information Guidelines. 

    The Information Guidelines is a legislative instrument that sets out the Commonwealth authorities and the State or Territory authorities to which TEQSA may disclose higher education information under sections 189 and 194 of the Tertiary Education Quality and Standards Agency Act 2011.

    Fit and proper person considerations

    (Closed 1 December 2017)

    As a consequence of the passing of the Education Legislative Amendment (Provider Integrity and Other Measures) Act 2017, TEQSA is able to specify matters that the agency may have regard to in deciding whether a person is a fit and proper person for the purposes of the Tertiary Education Quality and Standards Agency Act 2011.

    Sector consultation on proposed changes to the publication of TEQSA’s decisions

    (Closed 14 March 2017)

    TEQSA sought feedback, via a consultation paper, on the proposed changes to the publication of regulatory decisions.

    The consultation focused on proposed changes to the frequency and way we published decisions.

    Questions about whether we should publish more information, including rejections, involve an important balance between the interests of higher education providers, students and other stakeholders.

    The developments in our practices and in the approaches of other agencies meant that it was timely to revisit these issues. 

    We proposed that a simplified set of principles be adopted, informed by approaches of other Australian Government agencies, to guide our future approach.

    As part of the consultation process, we will carefully consider all feedback before we make any changes to our approach. We are committed to ensuring that all stakeholders have an opportunity to provide us with their views.

    Summary of consultation

    Principles of consultation

    Our approach to consultation is guided by the regulatory principles of: reflecting risk, proportionality and necessity. Our consultations are also guided by the principles outlined in TEQSA’s approach to consultation.

    Last updated:
  • New consultation opens for guidance notes

    TEQSA has opened consultation on the following 3 draft documents:

    This consultation closes at 5:00pm (AEST) on Friday 22 August 2025.

    You can submit feedback to consultation@teqsa.gov.au. Submissions in Microsoft Word or PDF format are preferred.

    This consultation supports TEQSA’s work to improve the efficiency of our regulatory operations and support greater self-assurance within the higher education sector by continuing to enhance our suite of guidance notes.

    Date
    Last updated:
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  • Statement of Regulatory Expectations: Compliance with workplace obligations

    Download the Statement of Regulatory Expectations: Compliance with workplace obligations (PDF, 180 KB)

    This statement sets out TEQSA’s regulatory expectations of registered higher education providers to ensure they are meeting their obligations under workplace laws (as defined in section 12 of the Fair Work Act 2009) to their staff.

    In particular, TEQSA expects that all providers will pay their staff correctly and comply with workplace laws and their industrial agreements.

    The regulatory expectations outlined in this document focus on providers’ governance oversight and processes. Providers are expected to prioritise governance models that proactively ensure compliance with workplace obligations.

    TEQSA’s regulatory expectations are consistent with:

    • the provisions of the Higher Education Standards Framework (Threshold Standards) 2021 – most notably that a provider’s governing body is accountable for the provider’s operations (6.1.1)
    • TEQSA’s ongoing concern that some providers have not taken full responsibility to meet their workplace obligations
    • the Fair Work Ombudsman’s (FWO) finding that poor governance arrangements are a key trend in the sector leading to non-compliance with workplace obligations and the underpayment of wages.

    TEQSA’s expectations do not exhaust the actions a provider may take to manage their risks. TEQSA recognises that providers may meet some of these expectations in different ways depending on their staffing arrangements, their industrial agreements, and the requirements of the legislation under which the provider is established. TEQSA’s expectations outline the minimal steps that governing bodies are expected to take to develop a process of continuous improvement to ensure they effectively mitigate risk around meeting their obligations under workplace laws.

    TEQSA’s regulatory expectations

    1. The provider’s governing body obtains independent advice as is necessary to identify and address potential risks related to obligations under workplace laws, including the risk of wage underpayment due to issues in payroll, employment and administrative systems.
    2. The provider’s governing body defines, monitors and reviews roles or offices necessary to effectively manage potential risks to, and ensure compliance with, its obligations under workplace laws. Such roles or offices will include the management, monitoring and review of:
      1. payroll, record keeping and employment systems
      2. delegations of administrative roles and authority
      3. risk management policies and controls, risk appetite frameworks, and cyclical auditing frameworks
      4. financial viability and financial sustainability
      5. compliance with obligations under workplace laws.
    3. The provider’s governing body assures itself and demonstrates that it is operating in compliance with its obligations under workplace laws, including in the operation of its payroll, record keeping and employment systems. In particular, the governing body can assure itself and demonstrate that:
      1. employees are paid correctly, in accordance with the terms of the provider’s industrial agreements
      2. it has considered any necessary independent advice for informed and competent decision making about meeting its obligations under workplace laws
      3. any recommendations from reviews or audits related to obligations under workplace laws have been considered and, where necessary, are being effectively actioned
      4. all delegated offices or committees responsible for ensuring compliance with obligations under workplace laws report clearly and regularly to the governing body
      5. there are mechanisms to ensure formal complaints regarding compliance with workplace laws can be received from staff, students or unions and action taken to address underlying causes
      6. the provider’s management of third-party contracts ensures compliance with obligations under workplace laws
      7. the provider has carefully considered and is addressing all concerns raised by relevant authorities regarding the provider’s compliance with workplace and employment matters, such as sector updates from TEQSA, audit reports by state audit offices, and guidance or direction from the FWO
      8. the provider has promptly informed and positively engaged relevant authorities such as TEQSA and the FWO on any issues identified by the provider
      9. the provider has developed a mature process of self-assurance to mitigate and manage any future wage underpayment matters.
    4. The provider’s governing body takes active and ongoing responsibility for ensuring compliance with all workplace and industrial obligations. It assures itself that robust, fit-for-purpose systems are in place to prevent, detect, and respond to non-compliance, and that these systems are subject to regular oversight and review to manage risk over time. 

    Regulatory scope and implementation of the expectations

    This Statement of Regulatory Expectations applies to all higher education providers. TEQSA expects that all providers will actively work to demonstrate self-assurance in line with the expectations.

    The expectations will be integrated into TEQSA’s regulatory activities, including registration and re-registration processes, and annual compliance and risk assessments. Where necessary, TEQSA will seek evidence of appropriate governance processes that mitigate risks of non-compliance with workplace obligations in accord with these expectations.

    Reporting requirements for Australian Universities

    Beginning in 2025, providers in the ‘Australian University’ provider category will be required to submit annual reports to TEQSA concerning the expectations. Annual reporting will be required for an initial period of 2 years.

    The annual reports will comprise:

    • an attestation by the Vice-Chancellor that the University has met the expectations
    • an index of evidence to support the attestation.

    TEQSA will communicate with Australian Universities to provide further details of the reporting requirements ahead of any deadlines for submission.

    Restricting the annual reporting requirements to Australian Universities reflects the findings of the FWO that risks of non-compliance with workplace obligations have been concentrated within this part of the sector. Establishing an initial reporting period of 2 years for Australian Universities also reflects the principles of regulatory necessity, risk, and proportionality.

    Depending upon the sector’s response to risks around workplace obligations, TEQSA may expand the reporting requirements.

    Further information for providers in the Australian University category

    TEQSA is finalising the reporting requirements and the 2025 submission date for providers in the Australian University category. We will share further updates with the sector later this year.

    Last updated:
  • Financial reporting

    As an Australian Government-controlled not-for-profit entity, TEQSA is required to publish certain financial documents.

    You can access current financial statements in the most recent annual report.

    Procurement

    TEQSA’s procurement policies and practices are consistent with all relevant Australian Government laws, the Commonwealth financial framework (including the Commonwealth Procurement Rules), and other applicable policies.

    Tenders and major planned procurement

    TEQSA advertises all tenders and all major planned procurement on the Australian Government tendering website, AusTender.

    General purchase order conditions

    The general conditions by which TEQSA (‘The Commonwealth’) enters into an agreement with a provider for the purchase of goods and/or services.

    Read the General purchase order conditions (DOC)

    Senate Order on entity contracts

    On 20 June 2001, the Senate agreed to an Order requiring each Minister to table a letter advising that a list of contracts in respect of each entity administered by that Minister has been placed on the Internet with access to the list through the entity homepage. The letter must be tabled no later than two calendar months after the end of the calendar and financial years.

    An amendment to the Order of 14 May 2015 requires all procurement contracts be listed in a report on the AusTender website, with non-procurement contracts to be listed on entity websites.

    Commencing with the 2014-15 financial year report, non-corporate Commonwealth entities will use AusTender to satisfy the requirements of the senate order with respect to procurement contracts only. A listing of procurement contracts is available through the Senate Order page on the AusTender website.

    Senate Order listing

    Procurement complaints

    General procurement complaints

    To lodge a general complaint about any procurement conducted by TEQSA or if you believe TEQSA has breached Commonwealth Procurement Rules, please email procurement@teqsa.gov.au attaching copies of all relevant documents.

    To help us resolve your complaint quickly, please include the following information in your written submission:

    • your name, supplier business name, ABN, address, phone and email address
    • details of the procurement, including the service, estimated contract value, relevant times and dates, AusTender ID and UNSPSC code (if known)
    • a factual and concise outline of your complaint and any Commonwealth Procurement Rules you believe we breached
    • any other information, documents or evidence to support your complaint.

    When we receive your complaint we:

    • acknowledge we’ve received it
    • investigate and work with you to resolve the issue within 10 days
    • let you know if it will take longer.

    If you are happy with the outcome, we’ll close the matter and consider it resolved.

    If you are not happy with the outcome, you can raise it with the Australian Government procurement coordinator or Commonwealth Ombudsman.

    Complaints under the Government Procurement (Judicial Review) Act 2018 (GPJR Act)

    The Government Procurement (Judicial Review) Act 2018 (the Act) establishes an independent complaint mechanism for government procurement processes. The Act requires the accountable authorities of relevant Commonwealth entities to formally investigate complaints that are made in accordance with the Act, and to suspend procurements during the investigation of a complaint under the Act, unless a public interest certificate is in place. The Act also places obligations on suppliers to take reasonable steps to resolve a complaint with the relevant Commonwealth entity before taking action in the Federal Circuit Court.

    Procurement covered under the Act:

    • goods and/or services at or above $80,000 (GST inc)
    • construction services at or above $7.5 million (GST inc) not covered by an exemption.

    If you believe the agency has breached Commonwealth Procurement Rules, you can make a complaint by email to procurement@teqsa.gov.au.

    When we receive your complaint we:

    • acknowledge we’ve received it
    • assess whether it meets the criteria under the Act
    • if appropriate, suspend the procurement unless a public interest certificate is issued
    • investigate and work with you to resolve the issue within 10 days
    • let you know if it will take longer.

    At the end of the process, you will receive a report on the outcome of the investigation.

    You can also apply to the court for an injunction or compensation under the Act. Please note that you need to submit a complaint with us first and show how the breach affected your interests.

    Topic-specific information

    TEQSA legal services expenditure

    TEQSA legal services expenditure for 2023–24

    • External Legal Services expenditure: $386,417
    • Internal Legal Services expenditure: $835,039
    • Total (External + Internal) expenditure: $1,221,456

    TEQSA legal services expenditure for 2022–23

    • External Legal Services expenditure: $371,831
    • Internal Legal Services expenditure: $707,021
    • Total (External + Internal) expenditure: $1,078,852

    TEQSA legal services expenditure for 2021–22:

    • External Legal Services expenditure: $453,105
    • Internal Legal Services expenditure: $695,127
    • Total (External + Internal) expenditure: $1,148,232

    TEQSA legal services expenditure for 2020–21:

    • External Legal Services expenditure: $392,738
    • Internal Legal Services expenditure: $733,271
    • Total (External + Internal) expenditure: $1,126,009

    TEQSA legal services expenditure for 2019–20:

    • External Legal Services expenditure: $194,149
    • Internal Legal Services expenditure: $695,426
    • Total (External + Internal) expenditure: $889,575

    TEQSA legal services expenditure for 2018–19:

    • External Legal Services expenditure: $337,359
    • Internal Legal Services expenditure: $657,430
    • Total (External + Internal) expenditure: $994,789

    TEQSA legal services expenditure for 2017–18:

    • External Legal Services expenditure: $420,135
    • Internal Legal Services expenditure: $618,686
    • Total (External + Internal) expenditure: $1,038,821

    TEQSA legal services expenditure for 2016–17:

    • External Legal Services expenditure: $259,118
    • Internal Legal Services expenditure: $503,358
    • Total (External + Internal) expenditure: $762,476

    TEQSA legal services expenditure for 2015–16:

    • External Legal Services expenditure: $114,082
    • Internal Legal Services expenditure: $558,490
    • Total (External + Internal) expenditure: $672,572

    TEQSA legal services expenditure for 2014–15:

    • External Legal Services expenditure: $130,010
    • Internal Legal Services expenditure: $417,772
    • Total (External + Internal) expenditure: $547,782

    TEQSA legal services expenditure for 2013–14:

    • External Legal Services expenditure: $59,997
    • Internal Legal Services expenditure: $463,004
    • Total (External + Internal) expenditure: $523,001

    TEQSA legal services expenditure for 2012–13:

    • External Legal Services expenditure: $79,613
    • Internal Legal Services expenditure: $472,972
    • Total (External + Internal) expenditure: $552,585

     TEQSA legal services expenditure for 2011–12:

    • External legal services expenditure: $48,552
    • Internal legal services expenditure*: $263,529
    • Total Legal Services expenditure: $312,081

    * Internal expenditure includes direct and indirect costs related to TEQSA’s internal legal services.

    Executive Remuneration Reporting

    Executive Remuneration Reporting is now published in our annual report.

    2017-18 Executive Remuneration Reporting

    The following tables outline the remuneration of substantive TEQSA executives employed during the 2016-17 and 2017-18 financial years.

    Table A (2017-18)

    Remuneration paid to executives during the reporting period 2017-18

    Total Remuneration Executives No. Average Reportable Salary Average Contributed Superannuation Average Allowances Average Bonus Paid Average Total Remuneration
        $ $ $ $ $
    $200,000 and less 8 133,403  19,820 - - 153,223
    $250,001 to $275,000 1 238,718 22,678 - - 261,396
    $400,001 to $425,000 1 424,741 - - - 424,741
    Total number of executives 10          

    Published on 31 July 2018

    Table B (2017-18)

    Remuneration paid to other highly paid staff in reporting period 2017-18

    TEQSA did not have other highly paid staff with reportable remuneration of $200,001 or more in the reporting period 2017-18.

    Table A (2016-17)

    Remuneration paid to executives during the reporting period 2016-17

    Total Remuneration Executives No. Average Reportable Salary Average Contributed Superannuation Average Allowances Average Bonus Paid Average Total Remuneration
        $ $ $ $ $
    $200,000 and less 6 144,609 21,389 - - 165,998
    $200,001 to $225,000 1 173,108 32,649 - - 205,757
    $225,001 to $250,000 1 208,839 19,840 - - 228,679
    $375,001 to $400,000 1 380,299 9,962 - - 390,261
    Total number of executives 9          

    Table B (2016-17)

    Remuneration paid to other highly paid staff in reporting period 2016-17

    TEQSA did not have other highly paid staff with reportable remuneration of $200,001 or more in the reporting period 2016-17.

    Key requirements/definitions

    The 'reportable salary' column is prepared on a cash basis using reportable salary as defined as the sum of:

    1. gross payments (including bonuses)
    2. reportable fringe benefits (net amount)
    3. reportable employer superannuation

    as reported in an individual's payment summary.

    The 'contributed superannuation' column is prepared on a cash basis using contributed superannuation as defined as follows:

    • for individuals that are in a defined contribution scheme (e.g. PSSap), "contributed superannuation" should include the defined contribution amounts. This amount is typically located on the individual's payslips
    • for individuals that are in a defined benefit scheme (e.g. PSS and CSS), "contributed superannuation" should include the Notional Employer Contribution Rate (NECR) amount, Employer Productivity Superannuation Contribution (also known as the Productivity Component) and any Additional Lump Sum Contribution paid during the financial reporting period.

    This information is reported under Executive Remuneration Reporting Guidelines set out by the Department of Prime Minister and Cabinet.

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