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  • To limit the spread of COVID-19 in Melbourne, restrictions on non-essential movement have meant that TEQSA’s office in Collins Street, Melbourne, has been closed and all staff are working from home until further notice. As a consequence, paper-based mail is being re-directed which will cause delays in receiving and responding to correspondence. We suggest that urgent correspondence be sent via the enquiries [at] teqsa.gov.au mailbox.

General enquiries

General enquiries can be directed to:

National Relay Service

If you are deaf, or have a hearing or speech impairment, contact us through the National Relay Service.

Postal address

  • TEQSA
    GPO Box 1672
    MELBOURNE VIC 3001
    Note: To limit the spread of COVID-19 in Melbourne, restrictions on non-essential movement have meant that TEQSA’s office in Collins Street, Melbourne, has been closed and all staff are working from home until further notice. As a consequence, paper-based mail is being re-directed which will cause delays in receiving and responding to correspondence. We suggest that urgent correspondence be sent via the enquiries [at] teqsa.gov.au mailbox.

Media enquiries

Visit our Media Centre.

Key contacts at TEQSA (for providers)

TEQSA has specialist contact teams across the agency that are best placed to assist you in a timely and efficient manner when you have a specific enquiry. 

Complaints/whistle blower

Visit our Complaints section.

Provider Portal

If you have a query about the Provider Portal, contact your Case Manager.

More information is available on our Provider Portal page

TEQSA social media

Twitter icon @TEQSAGov
Linkedin icon Tertiary Education Quality and Standards Agency
YouTube icon TEQSAGov