Contact us

- To limit the spread of COVID-19 in Melbourne, restrictions on non-essential movement have meant that TEQSA’s office in Collins Street, Melbourne, has been closed and all staff are working from home until further notice. As a consequence, paper-based mail is being re-directed which will cause delays in receiving and responding to correspondence. We suggest that urgent correspondence be sent via the enquiries [at] teqsa.gov.au mailbox.
General enquiries
General enquiries can be directed to:
- Our online enquiry form
- Telephone: 1300 739 585 or 0437 390 024
- Email: enquiries [at] teqsa.gov.au
National Relay Service
If you are deaf, or have a hearing or speech impairment, contact us through the National Relay Service.
Postal address
- TEQSA
GPO Box 1672
MELBOURNE VIC 3001
Note: To limit the spread of COVID-19 in Melbourne, restrictions on non-essential movement have meant that TEQSA’s office in Collins Street, Melbourne, has been closed and all staff are working from home until further notice. As a consequence, paper-based mail is being re-directed which will cause delays in receiving and responding to correspondence. We suggest that urgent correspondence be sent via the enquiries [at] teqsa.gov.au mailbox.
Media enquiries
Visit our Media Centre.
Key contacts at TEQSA (for providers)
TEQSA has specialist contact teams across the agency that are best placed to assist you in a timely and efficient manner when you have a specific enquiry.
Complaints/whistle blower
Visit our Complaints section.
Provider Portal
If you have a query about the Provider Portal, contact your Case Manager.
More information is available on our Provider Portal page.
TEQSA social media
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@TEQSAGov |
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Tertiary Education Quality and Standards Agency |
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TEQSAGov |