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Grievance and complaint handling encompasses the policies and procedures implemented by higher education providers in response to a grievance or complaint expressed against the provider by another party.

Sector updates and alerts - 23 February 2018

TEQSA published decisions report July – September 2017

TEQSA has published a summary of its regulatory decisions from 1 July 2017 until 30 September 2017.

Outcomes

Re-registration 11 April 2018

Renewal of registration Report on renewal of registration of Kent Institute Australia Pty Ltd TEQSA has agreed to orders made by the Administrative Appeals Tribunal under which: the registrati

Outcomes

Re-registration and re-accreditation 11 April 2018

Renewal of registration Report on renewal of registration of Kent Institute Australia Pty Ltd TEQSA has agreed to orders made by the Administrative Appeals Tribunal under which: the registrati

Outcomes

Re-registration and re-accreditation 11 April 2018

Renewal of registration Report on renewal of registration of Kent Institute Australia Pty Ltd TEQSA has agreed to orders made by the Administrative Appeals Tribunal under which: the registrati

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Understanding academic integrity: Frequently asked questions (FAQs)

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Policy on public statements on TEQSA’s regulatory decisions and processes

TEQSA published decisions report October – December 2019

TEQSA published decisions report October – December 2017

Guidance note: Grievance and complaint handling

TEQSA published decisions report July – September 2017

Re-registration 11 April 2018

Re-registration and re-accreditation 11 April 2018

Re-registration and re-accreditation 11 April 2018