Information for students

Introduction

TEQSA’s key responsibilities are to safeguard the quality and reputation of Australia’s higher education, and to protect student interests. These webpages have been established in response to key concerns raised by students, to provide information and resources. Students are invited to let us know other questions they would like answered by emailing enquiries@teqsa.gov.au.

Resources

Graduate and Undergraduate Certificates

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Learn more about Graduate and Undergraduate Certificates.​​​​​​

COVID-19

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Information about the COVID-19 pandemic for students, including links to the Department of Education, Smartraveller and the Department of Health and Aged Care.

Services to assist

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Information about services that can assist students with work and life in Australia. Includes links to Australian Government websites, study hubs and mental health resources.

Sexual assault and sexual harassment (SASH) resources 

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These resources will provide you with the latest information on preventing sexual assault and sexual harassment in higher education and how the Australian Government is addressing this issue.   ​​​​

Our engagement with students

Student Expert Advisory Group

Students are central to TEQSA’s role as the national higher education regulator.TEQSA engages with students by working to understand student experiences and by providing information to students.

How TEQSA regulates

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The TEQSA Act established TEQSA as Australia’s single national quality assurance and regulatory agency for higher education. While the TEQSA Act identifies a significant number of objects, the core elements are to apply a standards and risk-based quality framework to protecting and promoting the interests of higher education students and the reputation of the higher education sector.

This section provides links to demonstrate how TEQSA regulates the higher education sector. 

Complaints

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This page provides resources on how to make complaints to TEQSA about aspects of your higher education experience. TEQSA can only address complaints relating to the TEQSA Act, HES Framework, ESOS Act, National Code, ELICOS Standards and Foundation Program Standards. 

Frequently asked questions (FAQs)

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This information is for students studying a diploma qualification or above, with a higher education provider that is registered with TEQSA (check the National Register if you’re not sure).

To help you stay up-to-date with authoritative information, and find the support you need in these challenging times we’ve put together these Frequently Asked Questions.

Note: What is a ‘provider’? To keep it simple, we are referring to all the types of higher education providers (such as universities, Australian branches of overseas universities and other higher education providers) as ‘providers’.

 

Last Updated:

13 Oct 2022