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Position Description: Senior Assessment Manager

Position Number: Multiple/Expected Vacancies
Position Title: Senior Assessment Manager
Group/Team: Assurance Group or Assessment and Investigations Group
Employment Type: Ongoing/Non-ongoing Full-time/Part-time
Salary Range: $85,102 to $93,583 pa plus 15.4% superannuation
Classification: APS Level 6
Location: 530 Collins Street, Melbourne, Victoria
Reporting to: Assistant Director in relevant team
Agency Employment Act: PS Act 1999

Applications close at 11:59pm on 19 May 2021

Applications must include the following cover sheet: TEQSA job application cover sheet [DOCX 1MB]

About TEQSA

The Tertiary Education Quality and Standards Agency (TEQSA) is Australia’s independent national quality assurance and regulatory agency for higher education. 

TEQSA’s role is to ensure that quality standards are being met by all higher education providers so that the interests of students and the reputation of Australia’s higher education sector are promoted and protected. 

All providers of higher education that offer higher education qualifications in or from Australia must be registered by TEQSA. Providers that do not have self-accrediting authority must also have their courses of study accredited by TEQSA.

In keeping with contemporary trends in quality assurance and regulation, TEQSA’s approach:

  • is standards-based, risk-reflective and transparent
  • places a significant emphasis on promoting and facilitating a culture of effective self-assurance as an integral part of a provider’s ordinary operations
  • is based on a preferred model of respectful regulatory partnerships, with individual providers and with the sector overall.

This approach enables TEQSA be effective in ordinary and extraordinary times across a range of areas, such as sector reform, COVID-19 response and recovery, and identifying and responding to emerging issues.

TEQSA’s purpose

To protect student interests and the reputation of Australia's higher education sector through a proportionate, risk-reflective approach to quality assurance that supports diversity, innovation and excellence.

The TEQSA team

TEQSA is a small agency with approximately 100 staff members. TEQSA’s staff come from diverse backgrounds, including in higher education delivery, data analysis, risk management, financial analysis, regulation and government. With expertise in higher education, quality assurance, regulation, risk management and the public sector, TEQSA staff apply specialised skills in assessing complex qualitative and quantitative information, with a focus on protecting the interests of students and the reputation of the higher education sector, by:

  • ensuring that higher education providers meet the HES Framework
  • promoting good practice
  • improving the quality of the Australian higher education sector.

TEQSA staff build on their knowledge and experience through regular interactions with providers, professional accreditation bodies, TEQSA experts and overseas quality assurance bodies.

Assessment and Investigations Group and Assurance Group

The Assessment and Investigations Group and Assurance Group sit within the Regulatory Operations Division, and are responsible for delivering TEQSA’s core business of undertaking regulatory assessment under the Tertiary Education Quality and Standards Agency Act 2011 (TEQSA Act). This includes the assessment of applications for (re)registration and (re)accreditation against the Higher Education Standards Framework (Threshold Standards) 2015 (“the Threshold Standards”) as well as applications under the Education Services for Overseas Students Act 2000 (ESOS Act) and its associated standards. The groups have responsibility for the active case management of registered higher education providers covering all aspects of regulation and quality assurance.

The Assurance Group is responsible for managing and assessing applications from higher education providers for re-registration and for accreditation of their courses. This group is also responsible for assessing applications from registered higher education providers for authority to self-accredit one or more courses and applications for change of provider category to one of the University categories.

The Assessment and Investigations Group is responsible for assessing applications for initial provider registration; assessing applications made under the ESOS Act; managing complaints about providers; monitoring of assurance action imposed on providers and compliance and investigations.

Position description

Senior Assessment Managers undertake comprehensive assessment of applications from providers, against standards and other legislative requirements using established Agency assessment and decision-making practices. Supported by training and guidance, they apply expert judgment based on evidence and analysis of material submitted to TEQSA by providers or gathered from other sources, in consultation with Assistant Director/s, Director/s and the Commissioner/s as appropriate. 

In addition, Senior Assessment Managers manage relationships with a number of providers, focused on building early building partnerships and opportunities for continuous improvement and self-assurance.

These positions may involve interstate travel.

Position duties

  • Undertake risk informed assessments of more complex applications, review, analyse and synthesise evidence submitted by providers and derived from other sources, interpret legislation, and apply sound judgment to prepare sound written recommendations requiring little or no revision before finalisation for consideration by decision-makers.
  • Acquire, maintain and apply comprehensive work knowledge, including knowledge of precedents, relevant legislation, standards, quality assurance procedures, reporting requirements, best practice regulatory models, policy, procedures and guidelines.
  • Contribute to strategic planning, program and project management and/or policy development for the work area, and contribute to the development and achievement of team objectives.
  • Contribute to internal guidance for regulatory decision makers and continuous business improvement. 
  • Build, maintain and manage relationships with a range of internal and external stakeholders, anticipate and respond to their needs and expectations, in order to achieve work area and agency goals. 
  • Represent the agency by promoting its interests at community and cross-agency events.
  • Other duties as assigned.

Essential skills

  • Ability to conduct complex regulatory assessments that are informed by legislative and policy frameworks and evidence and reflect TEQSA’s regulatory principles. 
  • High-level organisational skills to manage more complex work within legislated timeframes and contribute to TEQSA and team objectives.
  • Excellent communication skills to develop and support more complex relationships with stakeholders, manage more sensitive and difficult matters and prepare well-written briefs and reports that require minimal editing.
  • Knowledge of the higher education sector or the ability to quickly acquire such an understanding including the ability to adapt to situations and to remain abreast of new sector trends and developments.   
  • Experience implementing and contributing to change and continuous improvement in the workplace.
  • Experience working collaboratively, nurturing and maintaining productive working relationships. 
  • Experience in a regulatory environment and/or experience working in the Australian higher education sector.

Qualifications

Relevant tertiary qualification(s) in public sector administration or law would be highly regarded.

Selection criteria statement

Applicants are required to provide a statement (no more than two pages) that considers the position description, duties and desirable skills and addresses the following: 

  • why you are interested in the position
  • how your skills and experience make you the best person for the position
  • what value you can add to TEQSA.

Applicants should review the Work Level Standards and the Integrated Leadership System information relevant to the classification and include examples which demonstrate their ability to perform the duties of the position.

Eligibility

The successful applicant must:

  • be an Australian citizen, or, subject to approval of the Agency Head, hold the necessary visa and work permits appropriate to the employment
  • satisfactorily complete a National Police Check.

Failure to satisfy any of these conditions may result in the withdrawal of an offer of employment or termination of employment.

TEQSA supports workplace diversity and values the contribution of people from diverse backgrounds. In particular, applications are encouraged from Aboriginal and/or Torres Strait Islander people, people with disability, and people with cultural and linguistic diversity.

How to apply

Applicants need to refer to our Careers page.

You must include the following in your application:

  • TEQSA job application cover sheet
  • your selection criteria statement (not more than two pages)
  • a current resume with two referees (current or previous supervisors/managers).

Email completed applications to recruitment [at] teqsa.gov.au

For assistance addressing the selection criteria, refer to Cracking the Code: How to Apply for Jobs in the Australian Public Service