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Position Description: Director, People and Capability

Position Title: Director, People and Capability
Group/Team: Corporate Services / People and Capability
Employment Type: Ongoing, full-time
Salary Range: $127,615 to $153,186 plus 15.4% superannuation. TEQSA also offers flexible working arrangements and generous leave provisions including paid Christmas closedown leave.
Classification: Executive Level 2
Location: 530 Collins Street, Melbourne, Victoria
Reporting to: Chief Executive Officer
Agency Employment Act: Public Service Act 1999

Applications close at 11:59pm on 5 June 2022

Applications must include the following cover sheet: TEQSA job application cover sheet [DOCX 1MB]


The Tertiary Education Quality and Standards Agency (TEQSA) is Australia’s independent national quality assurance and regulatory agency for higher education. 

TEQSA’s role is to ensure that the quality standards are being met by all higher education providers so that the interests of students and the reputation of Australia’s higher education sector are promoted and protected. 

All providers of higher education that offer higher education qualifications in, or from Australia, must be registered by TEQSA. Providers that do not have self-accrediting authority, must also have their courses of study accredited by TEQSA. In keeping with contemporary trends in quality assurance and regulation, TEQSA’s approach:

  • is standards-based, risk-reflective and transparent
  • places a significant emphasis on promoting and facilitating a culture of effective self-assurance as an integral part of a provider’s ordinary operations
  • is based on a preferred model of respectful regulatory partnerships, with individual providers and with the sector overall.

This approach enables TEQSA to be effective in ordinary and extraordinary times across a range of areas, such as sector reform, COVID-19 response and recovery, and identifying and responding to emerging issues.

TEQSA’s purpose

To protect student interests and the reputation of Australia's higher education sector through a proportionate, risk-reflective approach to quality assurance that supports diversity, innovation and excellence.

Corporate Services

The Corporate Services Group provides strategic management of TEQSA’s resources and includes performance and planning, people and organisational development, financial management, governance arrangements, project management, funding negotiation, and infrastructure.

About the position

The Director, People and Capability is a newly created position and works with the executive team to facilitate a positive, inclusive and performance-based work culture, that aligns with TEQSA’s strategy and values. 

The Director is responsible for both strategic and operational human resource (HR) management and works as a strategic business partner with TEQSA executive team and leadership group. 

The role is responsible for managing the implementation of a range of activities, including: 

  • Developing strategic policy that aligns people management with TEQSA’s strategic goals, including guiding capability uplift across TEQSA, ensuring adequate resourcing to achieve objectives, and shaping workforce planning.
  • Developing and maintaining workforce development and resourcing plans.
  • Providing strategic and operational advice on a range of HR management issues.
  • Managing the industrial relations portfolio including the Enterprise Agreement and advice on payroll and employment conditions.
  • Preparing a range of reports, briefs and correspondence, including coordination of all HR reporting.
  • Ensuring the agency complies with all relevant legal and policy frameworks relating to employment and people management.
  • Working in partnership with internal and external key stakeholders, in particular:
    • Accountable Authority, Executive Leadership Team, Staff Consultative Committee
    • Australian Public Service Commission
    • Department of Education, Skills and Employment
    • outsourced payroll provider
  • Ensuring continuous improvement of business processes is planned and delivered across all areas of functional responsibility.
  • Monitoring and reporting on the performance of the People and Capability Team.

Selection criteria


  1. Demonstrated ability to lead a high performing team delivering HR management functions, including a commitment and ability to build staff capability, develop competence and promote wellbeing.
  2. Understanding of best practice HR management and proven ability to apply resources to effectively and efficiently identify and manage risks proportionately and make clear, well reasoned and timely decisions in a fast-paced and changing environment.
  3. High-level HR skills with a detailed understanding of employment and industrial relations frameworks and demonstrated experience in driving organisational development and cultural change programs in a complex environment.
  4. Demonstrated ability to identify opportunities for improvement and well-developed project management capability.
  5. Demonstrated ability to facilitate effective management of change in a dynamic environment as well as supporting managers across the business to manage change.
  6. Ability to effectively engage and collaborate with diverse stakeholders and build enduring partnerships.
  7. Demonstrated experience in providing high-quality advice and written reports to senior management.
  8. Demonstrated commitment to promoting diversity, modelling the APS Values and APS Employment Principles and promoting compliance with the APS Code of Conduct.


  1. Extensive experience in Human Resources within a complex people management environment, preferably within the Australian Public Service.
  2. Qualifications in Human Resources Management or another relevant discipline highly desirable.

How to apply

Your application must include all the following items:

  1. a TEQSA job application cover sheet
  2. a statement of no more than 1000 words/2 pages addressing the ‘selection criteria’, explaining how your experience, skills and qualifications make you the ideal candidate for the role
  3. a current resume. 

Once prepared, please submit your completed application to recruitment [at] teqsa.gov.au.

Please refer to TEQSA’s careers website for the relevant documents and more information.

For assistance with preparing your responses, you may wish to refer to Cracking the Code: How to Apply for Jobs in the Australian Public Service.


The successful applicant must:

  • be an Australian citizen
  • obtain and maintain an Australian Government Security clearance to Baseline status.

Failure to satisfy any of these conditions may result in the withdrawal of an offer of employment or termination of employment.

Other relevant information

  • This recruitment process is being used to fill an ongoing position.
  • A merit pool of suitable applicants may be created from this process and will be active for 18 months from the date of this advertisement. We may choose to use this merit pool to fill further ongoing and non-ongoing vacancies.
  • TEQSA offers flexible working conditions, support for study and generous leave entitlements, including paid Christmas shutdown period (from 12.30pm on the last working day before Christmas Day until the first working day following 1 January).

Diversity and inclusion

TEQSA values workplace diversity and is committed to providing a supportive, inclusive, and respectful work environment. 

We welcome people with diverse skills, experiences, perspectives and backgrounds, and encourage applications from Aboriginal and Torres Strait Islander People, people with disabilities, people that identify as LGBTIQA+, and people from culturally and linguistically diverse backgrounds.

Work, health and safety responsibilities 

Section 28 of the Work Health and Safety Act 2011 details work, health and safety responsibilities for all TEQSA employees while at work, in the office or remotely.