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Position Description: Assistant Director, Planning and Quality

Position Title: Assistant Director, Planning and Quality
Group/Team: Assurance Group
Employment Type: Ongoing, Full-Time
Salary Range: $101,578 to $112,267pa plus 15.4% superannuation
Classification: Executive Level 1 (EL1)
Location: Melbourne, Victoria
Reporting to: Director, Assurance Group
Agency Employment Act: PS Act 1999

Applications close at 11:59pm on 30 October 2018

Applications must include the following cover sheet: TEQSA job application cover sheet [DOCX 1MB]


The Assessment and Investigations Group and the Assurance Group are the two Provider Assessment groups within TEQSA, responsible for delivering TEQSA’s core business of undertaking regulatory assessments under the Tertiary Education Quality and Standards Agency Act 2011 (TEQSA Act). This includes the assessment of applications for (re)registration and (re)accreditation against the Higher Education Standards Framework (Threshold Standards) 2015 (“the Threshold Standards”). The groups have responsibility for the active case management of registered higher education providers covering all aspects of regulation and quality assurance, and the relationship management of providers.

The Assurance Group is responsible for assessing applications from registered higher education providers for renewal of their registration, course accreditation, or for accreditation of new courses. The group is also responsible for applications from registered providers for authority to self-accredit their courses and for applications to be registered in one of the university categories.

The group also undertakes continuous monitoring of registered providers and their compliance with the Threshold Standards.

Directly, and in collaboration with the Engagement Group, the teams within the group liaise with TEQSA’s key stakeholders, such as higher education providers, provider peak bodies, professional accreditation bodies, external experts and overseas quality assurance bodies. 

The position

The Assistant Director, Planning and Quality will focus on planning and monitoring the schedule of work for the Assurance Group. The role will assist the Director and the teams within the group to rationalise the forward schedule as far as possible, in order to optimise the scheduling of future applications for the benefit of both providers and TEQSA.

The Assistant Director will also support the teams to project manage incoming applications, optimising the allocation of work across the group and monitoring the progress of the current case load through the stages of assessment.

The Assistant Director will also assist the Director to assure the quality of assessment documentation, especially documentation sent to providers, and may contribute to improving business processes and assist with policy development.

This position may involve interstate travel.

Position duties

  • plan and monitor the workflow of the group towards achieving project goals and milestones
  • plan and rationalise the forward schedule of applications to optimise efficient, effective and timely completion of assessments
  • support and work co-operatively with the teams to project manage their assessments, and monitor the progress of the assessments
  • draw the attention of the Director to projects that are falling behind their milestones
  • liaise regularly with the Assessments and Investigations Group to monitor the assessment of cases that are allocated to and assessed by that group
  • represent the agency in liaison with providers and stakeholders through established relationships and networks
  • provide strategic advice and executive support to the Director especially on assessment, monitoring and other business processes and continuous improvement initiatives, and reporting to the Senior Management Team and Accountable Authority
  • provide input into the development and review of business processes generally 
  • assist in the planning, managing and monitoring of financial budgets for the Group
  • contribute to the development and achievement of group and agency strategic objectives and plans
  • other duties as required.

Selection criteria

Please note that your responses to the selection criteria should be brief and not exceed 200 words per criteria.

  1. demonstrated ability to develop a detailed understanding of the higher education sector within a regulatory context, domestically and globally, including sector trends, provider and systemic sector risk; and utilise such knowledge to effectively regulate and quality assure Australia’s higher education sector
  2. strong leadership skills in setting direction, motivating and coordinating staff, including planning performance for quality outcomes
  3. extensive project management skills and experience in managing and monitoring workflows. Proficiency with project management software
  4. excellent interpersonal and verbal communication skills in order to build and maintain strong and effective relationships with internal and external stakeholders
  5. the demonstrated ability to think critically and undertake high level analytical and monitoring work, including the analysis of evidence (especially from electronic systems) to identify issues and trends.


A relevant tertiary qualification(s) and experience in the Australian higher education sector is preferred.


The successful applicant must:

  • be an Australian citizen, or, subject to approval of the Agency Head, hold the necessary visa and work permits appropriate to the employment
  • satisfactorily complete a National Police Check
  • obtain and maintain an Australian Government Security clearance to Baseline or Negative Vetting Level 1 status, as required.

Failure to satisfy any of these conditions may result in the withdrawal of an offer of employment or termination of employment.

TEQSA supports workplace diversity and values the contribution of people from diverse backgrounds. In particular, applications are encouraged from Aboriginal and/or Torres Strait Islander people, people with disability, and people with cultural and linguistic diversity.


The Tertiary Education Quality and Standards Agency (TEQSA) is Australia’s independent national quality assurance and regulatory agency for higher education. TEQSA was established on 29 January 2012 under the Tertiary Education Quality and Standards Agency Act 2011.

TEQSA’s role is to ensure that quality standards are being met by all higher education providers so that the interests of students and the reputation of Australia’s higher education sector are promoted and protected. TESQA takes a risk-based approach to planning and implementing its assessments of provider compliance with these standards.

All providers of higher education – universities and non-universities alike – that offer higher education qualifications in or from Australia, must be registered by TEQSA. Providers that do not have self-accrediting authority, which is virtually all of the non-university providers at present, must also, have their courses of study accredited by TEQSA.

TEQSA’s purpose

To protect student interests and the reputation of Australia's higher education sector through a proportionate, risk-reflective approach to quality assurance that supports diversity, innovation and excellence.

How to apply

Applicants need to refer to our Careers page.

You should include the following in your application:

  • TEQSA job application cover sheet
  • your responses to the selection criteria (maximum of 200 words per criterion)
  • and a current resume. 

Completed applications are to be submitted to recruitment [at] teqsa.gov.au

For assistance addressing the selection criteria you may wish to refer to ‘Cracking the Code: How to Apply for Jobs in the Australian Public Service’.