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Position Description: Assistant Director, Initial Registrations Team

Position Number: 17890
Position Title: Assistant Director, Initial Registrations Team
Group/Team: Assessment and Investigations Group
Employment Type: Ongoing, Full-Time
Salary Range: $101,578 to $112,267pa plus 15.4% superannuation
Classification: Executive Level 1 (EL1)
Location: Melbourne, Victoria
Reporting to: Director, Assessment and Investigations Group
Agency Employment Act: PS Act 1999

Applications close at 11:59pm on 28 January 2019

Applications must include the following cover sheet: TEQSA job application cover sheet [DOCX 1MB]


TEQSA’s Assessment and Investigations Group (AIG) and its Assurance Group (AG) are responsible for delivering TEQSA’s core business as set out in the Tertiary Education Quality and Standards Agency Act 2011. The Groups manage aspiring and registered higher education providers and assess their compliance with the Higher Education Standards Framework (Threshold Standards) 2015 (“the Threshold Standards”).

Directly, and in collaboration with the Engagement Group, the Groups liaise with TEQSA’s key stakeholders, such as aspiring and existing higher education providers, provider peak bodies, professional accreditation bodies, external experts and overseas quality assurance bodies.

The Groups work in collaboration with the Policy and Analysis Team to prepare risk profiles of each provider. Workflow is managed in consultation with the Assurance Group, which is responsible for existing higher education providers.

AIG consists of three teams with responsibility for (1) initial registrations, (2) compliance assessments, complaints and cases requiring investigations and sanctions (under both the TEQSA and ESOS Acts) and (3) assessments relating to the Education Services for Overseas Students Act 2000 (ESOS Act).

The position

The Assistant Director, Initial Registrations Team is responsible for managing the workflow and detailed assessment work associated with applications for initial registration and associated applications for course accreditation. Under the oversight of the Assistant Director, the team is responsible for the provider liaison and case management of newly registered providers. The Assistant Director has specific duties to improve the efficiency and effectiveness of assessment processes within the team, contributing to improvements in both AIG, and the agency overall. The role is also required to contribute to improving business processes and assist with policy development. 

The position will require interstate travel and may require international travel.

Position duties

  • manage and report on the team’s workload to ensure timely completion of assessments including liaison with the relevant internal stakeholders to manage workflow
  • coordinate the team’s business planning and provide input to Group and corporate planning
  • establish, maintain, review and provide advice on business processes for TEQSA’s regulatory activities that facilitate consistency and continuous improvement of monitoring and assessment processes
  • undertake complex regulatory assessments coupled with ongoing monitoring of providers
  • manage stakeholder engagement for all regulatory matters including enquiries relating to initial registrations and liaison with prospective providers up to the time of application for registration
  • maintain, update and improve internal publications including changes to the Case Management Handbook, forms, guides and regulatory policy documents
  • review and identify regulatory policy, provide advice to directors on process improvements, and draft policy documents including guidance notes
  • work in a collaborative manner with colleagues to coordinate input to policy briefings, presentations to Delegations and external stakeholders, and respond to requests for information, both internal and external
  • in conjunction with the General Counsel and the CEO, manage processes in the event of adverse findings or legal matters in complex or sensitive assessments
  • other duties as required.

Selection criteria

Please note that your responses to the selection criteria should be brief, address the criteria in the context of this role and not exceed 200 words per criteria.

  1. experience working in the higher education sector and an understanding of higher education within a regulatory context, legislative and policy frameworks, government decision-making processes and agency guidelines and regulations. i.e the TEQSA Act, the Threshold Standards, etc
  2. strong organisational skills and the ability to manage competing deadlines, whilst maintaining accuracy and attention to detail in the delivery of reports and projects
  3. high level analytical skills and demonstrated ability to think critically when extracting and interpreting information; analyse evidence to identify issues, trends and risks and think laterally about issues in order to recommend effective strategies, solutions, and where applicable, make decisions
  4. strong leadership skills and experience in setting direction, motivating and developing staff, and managing team performance for quality and timely outcomes
  5. high level written communication skills, including the ability to prepare / review high quality, concise advice, reports and briefs for senior leaders including the CEO and Commissioners
  6. excellent interpersonal and verbal communication skills in order to build and maintain strong and effective relationships with internal and external stakeholders.


A relevant tertiary qualification(s) and/or experience in the Australian Higher Education Sector is preferred.


The successful applicant must:

  • be an Australian citizen
  • satisfactorily complete a National Police Check
  • obtain and maintain an Australian Government Security Clearance.

Failure to satisfy any of these conditions may result in the withdrawal of an offer of employment or termination of employment.

TEQSA supports workplace diversity and values the contribution of people from diverse backgrounds. In particular, applications are encouraged from Aboriginal and/or Torres Strait Islander people, people with disability, and people with cultural and linguistic diversity.


The Tertiary Education Quality and Standards Agency (TEQSA) is Australia’s independent national quality assurance and regulatory agency for higher education. TEQSA was established on 29 January 2012 under the Tertiary Education Quality and Standards Agency Act 2011.

TEQSA’s role is to ensure that quality standards are being met by all higher education providers so that the interests of students and the reputation of Australia’s higher education sector are promoted and protected. TESQA takes a risk-based approach to planning and implementing its assessments of provider compliance with these standards.

All providers of higher education – universities and non-universities alike – that offer higher education qualifications in or from Australia, must be registered by TEQSA. Providers that do not have self-accrediting authority, which is virtually all of the non-university providers at present, must also, have their courses of study accredited by TEQSA.

TEQSA’s purpose

To protect student interests and the reputation of Australia's higher education sector through a proportionate, risk-reflective approach to quality assurance that supports diversity, innovation and excellence.

Further information about TEQSA can be found at our What we do page.

How to apply

Applicants need to refer to our Careers page.

You should include the following in your application:

  • TEQSA job application cover sheet
  • your responses to the selection criteria (maximum of 200 words per criterion)
  • and a current resume.  

Completed applications are to be submitted to recruitment [at] teqsa.gov.au

For assistance addressing the selection criteria, you may wish to refer to Cracking the Code: How to Apply for Jobs in the Australian Public Service