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Position Description: Assessment Manager

Position Number: Multiple/Expected Vacancies
Position Title: Assessment Manager
Group/Team: Assurance Group or Assessment and Investigations Group
Employment Type: Ongoing/Non-ongoing Full-time/Part-time
Salary Range: $75,699 to $80,928 pa plus 15.4% superannuation
Classification: APS Level 5
Location: 530 Collins Street, Melbourne, Victoria
Reporting to: Assistant Director in relevant team
Agency Employment Act: PS Act 1999

Applications close at 11:59pm on 19 May 2021

Applications must include the following cover sheet: TEQSA job application cover sheet [DOCX 1MB]

About TEQSA

The Tertiary Education Quality and Standards Agency (TEQSA) is Australia’s independent national quality assurance and regulatory agency for higher education. 

TEQSA’s role is to ensure that quality standards are being met by all higher education providers so that the interests of students and the reputation of Australia’s higher education sector are promoted and protected. 

All providers of higher education that offer higher education qualifications in or from Australia must be registered by TEQSA. Providers that do not have self-accrediting authority must also have their courses of study accredited by TEQSA.

In keeping with contemporary trends in quality assurance and regulation, TEQSA’s approach:

  • is standards-based, risk-reflective and transparent
  • places a significant emphasis on promoting and facilitating a culture of effective self-assurance as an integral part of a provider’s ordinary operations
  • is based on a preferred model of respectful regulatory partnerships, with individual providers and with the sector overall.

This approach enables TEQSA be effective in ordinary and extraordinary times across a range of areas, such as sector reform, COVID-19 response and recovery, and identifying and responding to emerging issues.

TEQSA’s purpose

To protect student interests and the reputation of Australia's higher education sector through a proportionate, risk-reflective approach to quality assurance that supports diversity, innovation and excellence.

The TEQSA team

TEQSA is a small agency with approximately 100 staff members. TEQSA’s staff come from diverse backgrounds, including in higher education delivery, data analysis, risk management, financial analysis, regulation and government. With expertise in higher education, quality assurance, regulation, risk management and the public sector, TEQSA staff apply specialised skills in assessing complex qualitative and quantitative information, with a focus on protecting the interests of students and the reputation of the higher education sector, by:

  • ensuring that higher education providers meet the HES Framework
  • promoting good practice
  • improving the quality of the Australian higher education sector.

TEQSA staff build on their knowledge and experience through regular interactions with providers, professional accreditation bodies, TEQSA experts and overseas quality assurance bodies.

Assessment and Investigations Group and Assurance Group

The Assessment and Investigations Group and Assurance Group sit within the Regulatory Operations Division, and are responsible for delivering TEQSA’s core business of undertaking regulatory assessment under the Tertiary Education Quality and Standards Agency Act 2011 (TEQSA Act). This includes the assessment of applications for (re)registration and (re)accreditation against the Higher Education Standards Framework (Threshold Standards) 2015 (“the Threshold Standards”) as well as applications under the Education Services for Overseas Students Act 2000 (ESOS Act) and its associated standards. The groups have responsibility for the active case management of registered higher education providers covering all aspects of regulation and quality assurance.

The Assurance Group is responsible for managing and assessing applications from higher education providers for re-registration and for accreditation of their courses. This group is also responsible for assessing applications from registered higher education providers for authority to self-accredit one or more courses and applications for change of provider category to one of the University categories.

The Assessment and Investigations Group is responsible for assessing applications for initial provider registration; assessing applications made under the ESOS Act; managing complaints about providers; monitoring of assurance action imposed on providers and compliance and investigations.

Position description

Assessment Managers undertake a range of functions related to the comprehensive assessment of applications involving higher education providers, including course accreditations. This position involves undertaking analysis and making judgments on evidence and material submitted to TEQSA by providers, or material gathered from other sources, against standards and other legislative instruments, using established agency assessment and decision-making practices. 

These positions may involve interstate travel.

Position duties

  • Undertake less complex risk-based assessments of applications, reviewing and analysing evidence submitted by providers and derived from other sources, interpreting legislation, and applying sound judgment to prepare well-argued recommendations for consideration by decision-makers.
  • Apply work knowledge, including knowledge of precedents, relevant legislation, standards, policy, procedures and guidelines to assessments involving moderate complexity and sensitivity and requiring interpretation and analysis.
  • Manage enquiries from, and provide advice to, providers and new applicants on regulatory issues, and liaise with external experts.
  • Undertake a range of assessment-related and administrative activities in support of the team including planning, reporting, data entry and procurement.
  • Contribute to the quantitative and qualitative risk assessment of providers. 
  • Other duties as required.

Essential skills

  • Knowledge of, or an ability to develop an understanding of, legislative and policy frameworks, government decision-making processes and agency guidelines and regulations such as, the TEQSA Act, the Threshold Standards etc.
  • Good written and verbal communication skills, including the ability to analyse and synthesise information and findings to draft high quality, concise reports and briefs, and the ability to build and maintain relationships with internal and external stakeholders.
  • Good organisational skills and the ability to work collaboratively with other team members to manage deadlines, whilst maintaining accuracy and attention to detail in the delivery of reports and projects.
  • Demonstrated ability to be proactive and work independently, making decisions and exercising judgement within defined parameters under general direction, when required.
  • Ability to respond in a positive and flexible manner to change and uncertainty. 
  • Good IT skills, particularly with the MS Office suite of applications.
  • Experience in a government regulatory agency/body, preferably undertaking assessments of cases under a legal/standards-based framework would be highly regarded.

Qualifications

A tertiary qualification and/or experience working in the Australian higher education sector would be highly regarded.

Selection criteria statement

Applicants are required to provide a statement (no more than two pages) that considers the position description, duties and desirable skills and addresses the following: 

  • why you are interested in the position
  • how your skills and experience make you suitable for the position
  • what value you can add to TEQSA.

Applicants should review the Work Level Standards and the Integrated Leadership System information relevant to the classification and include examples which demonstrate their ability to perform the duties of the position.

Eligibility

The successful applicant must:

  • be an Australian citizen, or, subject to approval of the Agency Head, hold the necessary visa and work permits appropriate to the employment
  • satisfactorily complete a National Police Check.

Failure to satisfy any of these conditions may result in the withdrawal of an offer of employment or termination of employment.

TEQSA supports workplace diversity and values the contribution of people from diverse backgrounds. In particular, applications are encouraged from Aboriginal and/or Torres Strait Islander people, people with disability, and people with cultural and linguistic diversity.

How to apply

Applicants need to refer to our Careers page.

You must include the following in your application:

  • TEQSA job application cover sheet
  • your selection criteria statement (maximum two pages)
  • a current resume with two referees (current or previous supervisors/managers).

Email completed applications to recruitment [at] teqsa.gov.au

For assistance addressing the selection criteria, refer to Cracking the Code: How to Apply for Jobs in the Australian Public Service