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Position Description: Assessment Manager

Position Title: Assessment Manager (Multiple Vacancies)
Group/Team: Assessment and Investigations Group or Assurance Group
Employment Type: Ongoing/Non-ongoing full-time
Salary Range: $73,950 to $80,127 pa plus 15.4% superannuation
Classification: APS Level 5
Location: Melbourne, Victoria
Reporting to: Assistant Director in relevant team
Agency Employment Act: PS Act 1999

Applications close at 11:59pm on 25 August 2019

Applications must include the following cover sheet: TEQSA job application cover sheet [DOCX 1MB]


The Tertiary Education Quality and Standards Agency (TEQSA) is Australia’s independent national quality assurance and regulatory agency for higher education. 

TEQSA’s role is to ensure that quality standards are being met by all higher education providers so that the interests of students and the reputation of Australia’s higher education sector are promoted and protected. 

All providers of higher education – universities and non-universities alike – that offer higher education qualifications in or from Australia, must be registered by TEQSA. Providers that do not have self-accrediting authority, which is virtually all of the non-university providers at present, must also, have their courses of study accredited by TEQSA.

TEQSA’s purpose

To protect student interests and the reputation of Australia's higher education sector through a proportionate, risk-reflective approach to quality assurance that supports diversity, innovation and excellence.

Further information about TEQSA can be found at teqsa.gov.au.

Assessment and Investigations Group and the Assurance Group

The Assessment and Investigations Group and the Assurance Group are responsible for delivering TEQSA’s core business of undertaking regulatory assessments under the TEQSA Act (using the HES Framework) and the ESOS Act (using the National Code, ELICOS Standards and Foundation Standards). The groups also work in collaboration with the Policy and Analysis Group to prepare risk profiles of each registered provider. 

The Assessment and Investigations Group has responsibility for: handling complaints about providers; ESOS assessments; initial registrations; compliance assessments; and cases requiring investigations and sanctions (under both the TEQSA and ESOS Acts). Specialisation within the group is structured around assessment of applications for initial investigations. Within the group are staff with technical expertise in relation to ESOS obligations. 

The Assurance Group has responsibility for managing and assessing applications from higher education providers for re-registration and for accreditation of their courses (where providers do not have SAA). This group is also responsible for assessing applications from registered higher education providers for authority to self-accredit one or more courses and applications for change of provider category to one of the University categories.

The position

Assessment Managers are responsible for the detailed assessment of applications involving higher education providers, including course accreditations. These positions involve undertaking analysis and making judgments on evidence and material submitted to TEQSA by providers or material gathered from other sources, against standards and other legislative instruments, using established agency assessment and decision-making practices.

Position duties

  • Under the guidance of the Assistant Director, undertake risk-based assessments of applications, reviewing and analysing evidence submitted by providers and derived from other sources, interpreting legislation, and applying sound judgment to prepare well-argued recommendations for consideration by decision-makers.
  • Apply work knowledge, including knowledge of precedents, relevant legislation, standards, policy, procedures and guidelines to assessments involving complexity and sensitivity and requiring considerable interpretation and analysis.
  • Respond to provider requests and questions, providing advice as appropriate, and build professional relationships with them, and liaise with external experts.
  • Monitor the operations of higher education providers and manage enquiries from, and provide advice to, providers and new applicants on regulatory issues.
  • Understand processes, informing clients and stakeholders of processes and procedures, typically under guidance from the Assistant Director.
  • Undertake a range of assessment-related and administrative activities in support of the team including data entry, management of CRICOS matters and procurement.
  • Contribute to the quantitative and qualitative risk assessment for providers.
  • Other duties as required.

Selection criteria

Please note that your responses to the selection criteria should be brief and not exceed 200 words per criteria.


  1. Knowledge of, or an ability to develop an understanding of, legislative and policy frameworks, government decision-making processes and agency guidelines and regulations such as, the TEQSA Act, the HES Framework, etc.
  2. Strong written and verbal communication skills, including the ability to draft high quality, concise reports and briefs, and the ability to build and maintain relationships with internal and external stakeholders.
  3. Strong organisational skills and the ability to manage competing deadlines, whilst maintaining accuracy and attention to detail in the delivery of reports and projects.
  4. Demonstrated ability to be proactive and work independently, making decisions and exercising judgement within defined parameters under general direction, when required.
  5. Strong IT skills, particularly with the MS Office suite of applications.


  1. Previous experience in a government regulatory agency/body, preferably undertaking assessments of cases under a legal/standards-based framework.
  2. A tertiary qualification and/or experience working in the Australian higher education sector.


The successful applicant must:

  • be an Australian citizen, or, subject to approval of the agency head, hold the necessary visa and work permits appropriate for employment in Australia
  • satisfactorily complete a National Police Check
  • obtain and maintain an Australian Government Security clearance to Baseline or Negative Vetting Level 1 status, as required.

Failure to satisfy any of these conditions may result in the withdrawal of an offer of employment or termination of employment.

People undertaking these positions may be required to travel.

TEQSA supports workplace diversity and values the contribution of people from diverse backgrounds. In particular, applications are encouraged from Aboriginal and/or Torres Strait Islander people, people with disability, and people with cultural and linguistic diversity.

How to apply

Applicants need to refer to our Careers page.

You should include the following in your application:

  • TEQSA job application cover sheet
  • your responses to the selection criteria (maximum of 200 words per criterion)
  • a current resume.  

Completed applications are to be submitted to recruitment [at] teqsa.gov.au

For assistance addressing the selection criteria, you may wish to refer to ‘Cracking the Code: How to Apply for Jobs in the Australian Public Service’.