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TEQSA's Regulator Performance Framework 2015-16

Version 1.0
27 November 2015


This document contains the activities and evidence metrics proposed to assess TEQSA’s performance as a regulator, per the Australian Government’s Regulator Performance Framework (RPF).

The Regulator Performance Framework consists of the following six Key Performance Indicators:

  1. Regulators do not unnecessarily impede the efficient operation of regulated entities
  2. Communication with regulated entities is clear, targeted and effective
  3. Actions undertaken by regulators are proportionate to the regulatory risks being managed
  4. Compliance and monitoring approaches are streamlined and coordinated
  5. Regulators are open and transparent in their dealings with regulated entities
  6. Regulators actively contribute to the continuous improvement of regulatory frameworks

This version of the TEQSA Regulator Performance Framework model reflects TEQSA’s work to enhance the RPF to more clearly illustrate the benefits of the multiple initiatives to enhance TEQSA’s quality assurance and regulatory performance. As part of this work, the RPF framework has been more explicitly aligned to the key strategies and metrics in the TEQSA Corporate Plan 2015-19. The Corporate Plan sets out TEQSA’s priorities, underpinning strategies and associated high-level performance indicators for the period. As described in the Corporate Plan, TEQSA strives to maintain, streamline and improve its regulatory performance and its regulatory frameworks through engagement with the providers it regulates, effective communication with the sector and, in particular, having regard to the Australian Government Regulator Performance Framework (RPF). TEQSA will continue to enhance the detail of its Regulator Performance Framework model to ensure that the agency demonstrates as clearly as possible its compliance with the RPF KPIs.

Section 1 describes TEQSA’s proposed Regulator Performance Framework. For each Key Performance Indicator, TEQSA has identified a range of performance indicators and related possible evidence metrics that would be considered during self-assessment and external review.

Section 2 shows how this framework aligns to the key Strategies and overall Key Performance Indicators of the TEQSA Corporate Plan 2015-19.

To the extent that it is practicable, TEQSA proposes to streamline the measures of its performance to address reporting against both the priorities of the Corporate Plan and the KPIs of the RPF, ideally using data/metrics that have already been collected by the Agency in the course of risk analyses and regulatory activities, rather than imposing additional burdens on the sector.